Everything was great
Everything was great, the app and document uploading portals were very user friendly and made the process much easier than I’ve experienced with other lenders.
About Veterans United Home Loans
Data updated- Website
- www.veteransunited.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 50% (2/4)
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About this business
Veterans United values customer feedback and reviews. Read Veterans United reviews here on TrustPilot and see what other homebuyers have to say.Veterans United is a full-service mortgage lender that specializes in the VA Loan - a mortgage option backed by the U.S. Department of Veterans Affairs available to active-duty service members, as well as veterans and their families.Veterans United Home Loans is an equal opportunity lender and is not affiliated with any government agencies, including the VA. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com)
Is Veterans United Home Loans legit?
Veterans United Home Loans (www.veteransunited.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers regularly praise the dedicated staff for being extremely helpful, attentive, and guiding them smoothly through every single step of the home-buying journey. Consumers consistently note that loan officers communicate effectively, respond quickly, and answer all inquiries with remarkable professionalism, ensuring complete peace of mind. However, some customers also noted frustrating experiences, mentioning that representatives pressured them regarding specific loan choices and repeatedly requested identical paperwork multiple times. A few reviewers felt that the team dragged their feet during transactions and proved entirely unhelpful throughout the entire process.
Auto-generated from all reviews of this business. For reference only.What people say
The team made the home buying process…
The team made the home buying process pain free for first time homebuyers. We bought a beautiful home in an awesome hoa!
Easy, knowledgeable, and Nice
The 3rd house I have bought and VU made it so easy. Everyone was super friendly and knowledgeable. Would definitely recommend anyone.
Great Experience
Everyone was great with helping us find a home and our first home buying experience answering all of our questions, explaining everything and being so helpful and kind
DANNY AND HIS TEAM ARE…
DANNY AND HIS TEAM ARE OUTSTANDING!!!!!!!!!!!!!!!!!!!!!!!!
Great service
Easy to get approval if you qualify
Efficient
Efficient, the team works hard to get you in your dream home
Charles was awesome and made the whole…
Charles was awesome and made the whole process as painless as it could be.
From my first contact
From my first contact, and all the way through my VA home loan, the staff at VU have been absolutely wonderful. I can't believe how quickly and smoothly my loan occurred. The folks at VU are extremely knowledgeable, courteous, and devoted to their clients. Thank you so much!!!
Veterans United made the home buying…
Veterans United made the home buying process incredibly smooth and stress-free, exceeding all our expectations. Jordan was fantastic—he walked us through every step, patiently explaining everything and making sure we understood all our options. Communication was excellent; we always felt informed and confident about what was happening. The entire team was supportive, responsive, and genuinely dedicated to helping us achieve our dream of homeownership. We couldn’t be happier with Veterans United’s professionalism, expertise, and outstanding customer service—highly recommended!
Exceptional home buying tram.
These people made the whole project go smoothly. They are a well-integrated team and got me a home on a very short timeline.
The loan got through the process.
My team was amazing
My team was amazing. Quick to answer questions and resolve any issues I had about the loan. Doug was very professional and kind I’d advise him all day long.
The team that worked with me was super…
The team that worked with me was super great and very patient!
They were like Angels, I’m so grateful
Amazing they were there for me every step of the way, I can’t believe I have my home now, not in my wildest dreams I thought I would have one.
Great job all of you
Very helpful thank you
Phenomenal
Veterans United is thorough, fast and efficient. Hannah, Alexis, and all the people at Veterans United were an absolute delight to work with.
First time home owner
I started looking to become a home owner 3-4 months left on my deployment. When I tell you Yoel, with Veterans United was amazing! I was calling and texting him all hours of the day and night. He was very flexible, kind and respectful. Once we found the home I wanted I had the pleasure of working with him and Tori, she was just as amazing. Between the two of them they always let me know when I had new documents that needed my signature. They kept me on it. So, Yoel, and Tori thank you again for helping me on buying my first home.
My realtor was great and everyone was…
My realtor was great and everyone was in sinc with each other
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