Veterans United reached out even before…
Veterans United reached out even before I was aware that I had clicked "send" Top notch personal in all aspects of the purchase of our new home
About Veterans United Home Loans
Data updated- Website
- www.veteransunited.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 50% (2/4)
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About this business
Veterans United values customer feedback and reviews. Read Veterans United reviews here on TrustPilot and see what other homebuyers have to say.Veterans United is a full-service mortgage lender that specializes in the VA Loan - a mortgage option backed by the U.S. Department of Veterans Affairs available to active-duty service members, as well as veterans and their families.Veterans United Home Loans is an equal opportunity lender and is not affiliated with any government agencies, including the VA. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com)
Is Veterans United Home Loans legit?
Veterans United Home Loans (www.veteransunited.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers regularly praise the dedicated staff for being extremely helpful, attentive, and guiding them smoothly through every single step of the home-buying journey. Consumers consistently note that loan officers communicate effectively, respond quickly, and answer all inquiries with remarkable professionalism, ensuring complete peace of mind. However, some customers also noted frustrating experiences, mentioning that representatives pressured them regarding specific loan choices and repeatedly requested identical paperwork multiple times. A few reviewers felt that the team dragged their feet during transactions and proved entirely unhelpful throughout the entire process.
Auto-generated from all reviews of this business. For reference only.What people say
Easy Process for a Complicated Thing
It was easy to navigate the system and my team was extremely responsive. They kept checking in and made sure I had what I needed.
This was the first time I bought a…
This was the first time I bought a home, they made it easy. They were patient when answering my questions and knowledgeable about their product.
They are doing everything well
They are doing everything well. Always on or ahead of schedule, constantly reaching out to check up. From start to finish it is an absolute pleasure working with them
Great!!!
Quality service and I would highly recommend!
As a first time home owner I was very…
As a first time home owner I was very nervous about the home buying process and my team at Vetrans United made the journey enjoyable. They explained each step in detail to prepare me for the next. I would highly recommend their services. 10/10 Awesome job guys!
Veterans United Go USA!
Veterans United was quick, efficient, so strongly knowledgeable and just wonderful. Kelly was so great and stayed on top of everything and was so very patient and helpful to me. Everyone was quick to share information and move on to next level. They made process so quick.
Jake Force was the best he walked us…
Jake Force was the best he walked us through every step.
Amazing experience!
Amazing experience! The entire team made our home buying process super easy! This is our first time buying a home and we didn’t know what to expect. They kept us informed throughout the entire process and the closing was super quick. They also connected us with a wonderful and knowledgeable Realtor. We are so grateful for all of you. Steven, Tyler, Spencer, Roderick and everyone else involved - God Bless you!
My wife and I are first time home…
My wife and I are first time home buyers, and the Veterans United team made the process much simpler for us. I can't recommend their service enough. Thanks again Veterans United team!
Excellent home buying team!
Answered all questions with understanding and made sure we understood every step of the way during our home buying process. Always checked in with us and made sure we were on track with our personal timeline. We were treated with kindness and respect since day one calling to say ‘looking to buy a house’. Would definitely recommend.
Quick, responsive, and goes above and beyond
The team was responsive and clear. They managed the changes quickly and kept us on track and the help with the concierge made the other parts of buying a house super easy. This is service that is above and beyond unlike the 3 other times I have bought a house.
Veterans United for the WIN!!
Jon and his team were great! They kept me updated throughout the process and explained every step along the way. There was some confusion towards closing but the team was able to iron out the issues and we were able to close! Everyone I interacted with was polite and willing to help me no matter what the need was!
My experience working with Veterans United was a pleasure. The team was professional along the process leaving satisfying and trust that I would definitely cross the finish line.…
My experience working with Veterans United was valuable. This was my 5th time buying a home in my adult life. I was excited about all of the staff who assisted me with credit tasks, along with the other credit educational opportunities during the home- buying process.
Service outstanding during VA loan process
The staff are phenomenal- friendly, polite and knowledgeable . They keep you on track during the loan process,
Veterans United
Outstanding service.
The process was smooth
The process was very small. The Loan Officer was very knowledgeable. The whole team was understanding. I would recommend them to my fellow soldiers.
Smooth Process
Ellis and the entire team took great care of my family during this process.
Top notch service
They made the whole process very easy. They are truly a full service company. There was everyone from a realtor to show me the houses to a concierge to help with getting you moved in and utilities and mail transferred to your new home. The veterans united app is amazingly helpful and a treasure trove of great information and resources. It made getting all the paperwork done very easy. Every staff member I conversed with were top notch professionals. Also, they continue to be there for you after you buy your house as well. Offering notifications when better rates come along. My loan officers worked with my situation and secured my loan at a great rate. And my realtor worked tirelessly to show me all the houses I wanted to see and worked out a great deal on an amazing home. I highly recommend using veterans united when using a VA loan. They definitely have the whole VA home buying process streamlined.
Veterans United are the absolute best
Veterans United are the absolute best, from the start to the finish Veterans United was there for us. Larry and his team made this process as smoooth as possible. I’d recommend Veterans United to everyone.
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