Seems like a good app to use
Seems like a good app
Reply from Vivid Seats2026-08-05
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
About Vivid Seats
Data updated- Website
- www.vividseats.com
- Category
- Events & Entertainment
- Location
- United States · Chicago
- Status
- Unclaimed
- Last 12 months
- 278 reviews
- Replies to negative
- 71% (22/31)
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Is Vivid Seats legit?
Vivid Seats (www.vividseats.com) has a 4.3 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 82% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 71% of negative reviews. Last updated 2026-08-10.
What people say
Quick service
Reply from Vivid Seats2026-08-05
Hi Dawn Amelung, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
None
10/10 experience
Reply from Vivid Seats2026-08-05
We really appreciate your positive review. Thank you for choosing us!
Received the tickets so late
Reply from Vivid Seats2026-08-05
Hi there! We reviewed your order and can confirm your tickets were successfully delivered as secure URL links a few days before the upcoming show. Venues and event organizers determine when tickets are released to fans, so for many events, especially high-demand ones, delivery closer to the event date is completely normal. We hope you enjoy the show, and thank you for your feedback!
I' ve receive the tickets
I' ve received the tickets, everything good.
Reply from Vivid Seats2026-08-05
Thanks a bunch! We're happy we could make your experience a great one.
Lafc
Great experience and easy
Reply from Vivid Seats2026-08-05
Thank you for trusting us with your live event experience and for the high star rating!
Works great
Works great, happy to use a trustworthy company
Reply from Vivid Seats2026-08-05
We really appreciate your positive review. Thank you for choosing us!
Very easy and smooth transaction✨ it…
Very easy and smooth transaction✨ it was fast.
Reply from Vivid Seats2026-08-05
We really appreciate your positive review. Thank you for choosing us!
Great service
Easy to book
Reply from Vivid Seats2026-08-05
We really appreciate your positive review. Thank you for choosing us!
Great as always
Reply from Vivid Seats2026-08-05
Thank you for trusting us with your live event experience and for the high star rating!
Abit confusing
Abit confusing. Accidentally placed different email on sale ticket vs app.
Reply from Vivid Seats2026-08-05
We really appreciate your positive review. Thank you for choosing us!
Fast service
Reply from Vivid Seats2026-08-05
We really appreciate your positive review. Thank you for choosing us!
Trusted
Trusted, reliable professionalism every time
Reply from Vivid Seats2026-08-05
Thank you for trusting us with your live event experience and for the high star rating!
I'm having a hard time retrieving my…
I'm having a hard time retrieving my tickets from Ticket Master.
Reply from Vivid Seats2026-08-05
Hello! We appreciate you sharing your thoughts with us. We know how crucial it is to have a seamless experience when accessing your tickets. Since our tickets come directly from the primary market, there are occasions when you might need to take extra steps or download a separate app to view your tickets. This is a security measure put in place by the venue to help keep your tickets safe. If you require any further support, our customer service team is always available to assist you.
Easy app for ticket purchases
Easy app for ticket purchases. Decent pricing compared to other ticket apps.
Reply from Vivid Seats2026-08-05
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Great
Great will be getting tickets again
Reply from Vivid Seats2026-08-05
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
too many additional steps
too many additional steps, pls just send tix in email after purchase
Reply from Vivid Seats2026-08-05
Thank you for trusting us with your live event experience and for the high star rating!
review
it was great
Reply from Vivid Seats2026-08-05
Thank you for trusting us with your live event experience and for the high star rating!
Too many emails
Too many emails. Unsubscribed.
Nice
Excellent app I love it
Reply from Vivid Seats2026-08-05
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!