Way (www.way.com) has a 4.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 78% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 65% of negative reviews. Last updated 2026-08-10.
Hello, Thank you for your kind review! We're delighted to hear that you had a positive experience with our team. Your feedback means a lot to us, and we'll be sure to share your compliments with our employees. We truly appreciate your support and look forward to serving you again on your next trip! Team Way
Great customer service, Mike was helpful and gave me all the information that I needed to know!
Hi Tusaun, Thank you for your kind review! We're thrilled to hear that you had a great experience with our customer service. We'll be sure to share your compliments with Mike—he'll be happy to know his assistance and the information he provided made a positive difference. We appreciate your support and look forward to serving you again. Safe travels! Team Way
Very calm and nice. Great service!
Hi Sutantida, Thank you for your kind words! We're delighted to hear you had a calm and pleasant experience with our service. Your feedback means a lot to us, and we look forward to serving you again on your next trip. Safe travels! Team Way
Hi Beverly, Thank you for your wonderful review! We're glad to hear that you appreciated the variety of parking options and price points available. We strive to offer choices that fit different budgets and travel needs. We appreciate your feedback and look forward to serving you again on your next trip. Safe travels! Team Way
I left MCO airport on the 7/1/26 I left my grey neck pillow in the van and I could not call the office to retrieve it or have the driver put it away untill I return
Hi Patrice, Thank you for bringing this to our attention. We're sorry to hear that you left your neck pillow in the shuttle van. Since lost and found items are managed directly by the parking facility, we kindly ask you to contact them at 888-501-4806 to check if your neck pillow has been located and can be held for your return. We hope you're able to recover your item soon, and we appreciate your understanding. Team Way
I got what I needed, when I needed it, and within budget.
Hi Wunmi, Thank you for your wonderful review! We're delighted to hear that you found exactly what you needed at the right time and within your budget. We truly appreciate your feedback and look forward to serving you again for your future parking needs. Safe travels! Team Way
Way makes it super convenient to book airport parking with my favorite location.
Hello Becky, Thank you for your wonderful review! We're so glad to hear that Way makes it easy and convenient for you to book airport parking at your favorite location. Knowing we've helped simplify your travel experience means a lot to us. We truly appreciate your continued support and look forward to serving you again on your future trips. Safe travels! Team Way
very easy you use app. Always works.
Hello Zain, Thank you for your great review! We're thrilled to hear that you find the app easy to use and that it has consistently worked well for you. Providing a reliable and seamless experience is what we strive for, and your feedback means a lot to us. We truly appreciate your support and look forward to helping you with your future travels! Team Way
It’s the easiest, fastest, most convenient way to book a parking spot before traveling from Boston Logan Airport & Bradley International. I have used it several times and it has always been a good experience. Highly recommend.
Hello, Thank you for taking the time to share your experience! We're so happy to know that Way has become your trusted choice for booking airport parking before your trips from Boston Logan Airport and Bradley International Airport. It's wonderful to hear that each reservation has gone smoothly and that our service continues to meet your expectations. Your recommendation means a great deal to us, and we look forward to being part of many more of your journeys. Wishing you safe and happy travels! Team Way
Recommend horrible parking spots wth no shuttles.
Hello, We're sorry to hear that your experience did not meet your expectations. We offer both parking locations with shuttle service and self-park locations without shuttle service, and these details are provided on the parking location's page before booking. If you experienced any issues with the shuttle service or believe the information provided did not match your experience, we'd appreciate the opportunity to investigate. One of our team members will contact you via email to learn more and work toward a resolution. Thank you for your feedback. Team Way
Hello, Thank you for your review! We're delighted to hear that you found our prices competitive and affordable. Providing great value while making travel planning easier is important to us. We appreciate your support and look forward to helping you save on your future parking reservations. Safe travels! Team Way
The staff were professional and the experience was greatv
Hello, Thank you for your kind review! We're delighted to hear that you had a great experience and found the staff to be professional and helpful. Your feedback is truly appreciated, and we'll be sure to share your compliments with the team. We look forward to serving you again on your future travels. Safe travels! Team Way
BEST RATE PARKING IN ORLANDO IS THE WORST LIARS EVER! THEY LEAVE YOU STRANDED AT AIRPORT AND THEN LOCKED AWAY FROM YOUR CAR TIL WHENEVER THEY DECIDE TO OPEN - DO NOT TRUST
Hi Charlie, We're very sorry to hear about your experience and apologize for the inconvenience caused. The parking location's operating hours and shuttle information are listed on our website prior to booking. According to the information provided, the Best Rate Parking MCO operates from 4:00 AM to 10:30 PM, with shuttle service available from 4:00 AM to 10:00 PM. The shuttle frequency is also listed, and customers are asked to call the parking facility upon arriving at the airport so a shuttle can be dispatched, typically within 10–20 minutes. We're sorry to hear that your experience did not meet your expectations. If there's anything further we can assist you with, please don't hesitate to contact our support team. We're always happy to help. Team Way
easy to book, easy to check in but it can be improved by automatizing the check-in experience
Hi Tania, Thank you for your valuable feedback! We're glad to hear that booking and checking in were easy. We also appreciate your suggestion about automating the check-in experience. Feedback like yours helps us improve our services, and we'll be sure to share it with our team for consideration. We look forward to serving you again. Safe travels! Team Way
I think shuttle hrs and better gps location links would be best for some improvements but overall it was cost effective and efficient
Hello, Thank you for your thoughtful feedback! We're glad to hear you found our service cost-effective and efficient. We also appreciate your suggestions regarding shuttle hours and more accurate GPS location links. We'll share your comments with our team as we continue working to improve the customer experience. Thank you for choosing us, and we look forward to serving you again. Safe travels! Team Way
Hi Steph, Thank you for your wonderful review! We're delighted to hear that you found it easy to find and book your parking reservation. We appreciate your support and look forward to serving you again on your next trip. Safe travels! Team Way
Easy quick in and out for the airport. Shuttle from the airport was quick to arrive and very clean and comfortable
Hello, Thank you for your wonderful review! We're glad to hear your parking experience was easy and convenient, and that the shuttle arrived quickly after your flight. It's also great to know you found the shuttle clean and comfortable. We appreciate your feedback and look forward to serving you again on your next trip. Safe travels! Team Way
Hello, Thank you for your great review! We're delighted to hear that you found our service both convenient and a great value. We truly appreciate your feedback and look forward to helping you with your parking needs again in the future. Safe travels! Team Way
Great service. Quick and easy. All the info I needed was right in place.
Hello, Thank you for your wonderful review! We're delighted to hear that you had a great experience and found the booking process quick and easy. It's also great to know that all the information you needed was readily available. We truly appreciate your feedback and look forward to serving you again. Safe travels! Team Way
I've parked here twice in the past six months. Parking and catching the shuttle was very convenient. However, I had to call the hotel and wait for security both times because the exit gate did not work. No apologies for or acknowledgement of the inconvenience.
Hello, Thank you for sharing your feedback, and we're sorry to hear about your experience. We apologize for the inconvenience you encountered. As noted on the parking location's page and in the reservation details, customers are required to visit the front desk upon arrival to validate their reservation and complete the required check-in process. We appreciate you bringing your concerns about the exit gate and check-in experience to our attention, and we'll be sure to share your feedback with the parking location for review. Thank you for helping us improve. Team Way
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