Amazing experience
Amazing experience. Best customer support ever.
About Whatnot
Data updated- Website
- www.whatnot.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 214 reviews
- Replies to negative
- 54% (22/41)
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About this business
Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.
Written by the business, not verified by us.Is Whatnot legit?
Whatnot (www.whatnot.com) has a 4.0 out of 5 rating on OK.one, based on 214 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 73% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 54% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Consumers genuinely appreciate the endless variety of unique items and entertaining live streams that make online shopping exceptionally fun and engaging for everyone involved. People also find the platform very easy to navigate, consistently highlighting wonderful prices, brilliant merchandise, and quick shipping on all of their orders. However, some people mentioned receiving merchandise that contained undisclosed faults or dealing with products from certain unreliable sellers that did not meet expectations. Others experienced unexpected delivery charges, confusing shipping costs, or frustrating difficulties when trying to process returns for damaged items they purchased. A few users also noted that the auction pace can feel overwhelming at times.
Auto-generated from all reviews of this business. For reference only.What people say
It’s an amazing site I’m addicted lol…
It’s an amazing site I’m addicted lol everything I have bought is exactly as sold thanks whatnot 👌🥰
I have had fun watching sellers and I…
I have had fun watching sellers and I have learned I like certain sellers because they actually engage and have fun and personal shop with us.
Super App
Super App, super Support!
Enjoy shopping but not the shipping
I love watching jewellery reveals. The only thing is that the shipping and taxes are quite expensive and it keeps on adding when you buy multiple things. These are very lightweight jewellery which I feel it is exagerrated sometimes. 1 other thing I don't like that if I want to buy different items I cannot put them all on 1 order but have to do several, which doesn't help when I am trying to calculate shipping. It s never the same. Sometimes it stops increasing with 3rd item, sometimes it doesn't. I only had 1 issue with a seller, which I was recompensated accordingly and I am grateful. On the whole I love shopping BP jewellery from there. I have yet to try other products but as mentioned the shipping+taxes holds me a bit from buying and exploring further.
Honestly I love everything about this…
Honestly I love everything about this platform from connecting with other sellers and the chat is always a great place to interact with ppl and share laughs opinions and so much more I recommend this app to anyone trying to build a solid fun selling environment depending on your energy as far as what I've seen so far.
SUPPORT ARE TERRIBLE STAY AWAY
only good thing about this website are some of the sellers. the support on the other hand is terible! taken them ages to get back to me. i replied to them and then days later i get an email saying its been 4 days without a reply we will take it as the issue has been resolved. ITS NOT RESOLVED YOU JUST FAIL TO GET BACK TO ME!
Awesome concept, but lots of AI slop offputting
The items recieved from sellers are genuine, good, amazing value for money and quick. Starter discount is awesome but All the AI-slop thumbnails is very offputting and makes it look tacky/fake. It gives the app a gaudy feeling compared to the instagram advert I saw and the logo. It's hard to know which seller sells genuine products and which is counterfeit. I missed out on a bid due to not having address input in properly - this should be prompted to fill in beforehand to make sure this doesn't happen. RRP should be a tag in the shop so users can know easily the deal they're getting.
Reply from Whatnot2026-08-11
Thanks for sharing your feedback. We're glad to hear you've had positive experiences with sellers and found great value on the platform. Counterfeit items aren't permitted on Whatnot, and if you ever believe an item isn't authentic, please report it through **Account > Contact Us** in the app so our Support Team can review it. We'll be sure to share your feedback with the appropriate team.
Great stuff
Great stuff i received very happy always gonna buy.
I have only had great experiences on…
I have only had great experiences on the app. No complaints at all. Fast shipping.
I've had a wonderful time using the App…
I've had a wonderful time using the App and experience with the people and companies on it.
Great place to thrift
Quick, easy transactions, amazing sellers and buyers for all kinds of interests. trustworthy and efficient
A Platform That Helped Me Honor My Dad’s Legacy
As a buyer since 2020 and a seller since April 2025, I can confidently say that Whatnot has become one of the most rewarding platforms I’ve ever been part of. It has given me the opportunity to build a business while maintaining a healthy work-life balance, something I never imagined possible through live commerce. Pops Collectibles was created as a tribute to my dad and the values he instilled in me. Because of Whatnot, that tribute has grown into something much bigger than I ever imagined. Every livestream is an opportunity to honor his legacy while building meaningful relationships with collectors who share the same passion, nostalgia, and excitement that brought many of us into this hobby in the first place. What truly sets Whatnot apart is the trust, accountability, and sense of community. Buyers and sellers are both protected, creating a fun, fair, and transparent marketplace where genuine connections are made every day. I’ve had the privilege of serving thousands of customers, and many have become friends. It’s incredible to be part of a platform where collecting isn’t just about buying and selling—it’s about bringing people together. I’m deeply grateful to the entire Whatnot team for creating opportunities for entrepreneurs and small businesses to succeed while fostering a community that celebrates authenticity, passion, and connection. Thank you for giving me the chance to build something meaningful in my father’s honor and to serve an amazing community of collectors every single day. I look forward to many more years of growing alongside Whatnot. Much Love, Pops Collectibles
Couldnt even use my card.
I was going to buy something cheap just to test the waters because I'm always at least a little suspicious when a new sale app turns up so quickly. I go to pay for my order, card declined? Bear in mind the thing I was ordering didnt even cost £5, I checked with my bank and nothing had even tried to come out, they didnt receive any notification. I thought maybe it was being buggy, uninstalled the app, re installed, logged out and back in, tried it on browser. Nothing. If something that simple wont work on an app that has one sole use, which is buying things, then I dont see any point using it ever again, especially with how many people are saying their products never arrived.
I love whatnot
I love whatnot. You can find anything you need here and sometimes too much! It’s addictive!
Ive been able to get some really nice…
Ive been able to get some really nice crystal gemstones at very good prices, also purses and knives. Its addicting so just be warned. :)
Love it
Love it! Very addictive way to get a bargain or 10!
Good shopping site
I use whatnot. And there are a lot of good sellers. With good prices. But I would love to see a bit more variety. It’s all the same things. And there are a lot of sellers who just sell cheap nasty stuff that you could pick up at a car boot sale or flea market or charity shop.
Meagen McHaleUnited States · 2 reviews · Experienced 2026-08-04 ·
The new shipping costs are buggy from…
The new shipping costs are buggy from the get go. I work in IT and its obvious you either dont do manual testing or you dont support your QA department to properly perform their testing.
Reply from Whatnot2026-08-11
Thanks for sharing your feedback. We understand how frustrating it is when shipping features don't work as expected. We appreciate you taking the time to call this out, and we'll make sure your feedback about the new shipping experience is shared with the appropriate team for review.
Bidding is easy
Bidding is easy. Orders shipped quickly. Products as described by hosts. Danger! Lots of fun and highly addictive.
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