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Hobbies & Crafts

Whatnot

Claimed

214 reviews

4.0214 reviews
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About Whatnot

Data updated
Website
www.whatnot.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
214 reviews
Replies to negative
54% (22/41)
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About this business

Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.

Written by the business, not verified by us.

Is Whatnot legit?

Whatnot (www.whatnot.com) has a 4.0 out of 5 rating on OK.one, based on 214 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 73% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 54% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Consumers genuinely appreciate the endless variety of unique items and entertaining live streams that make online shopping exceptionally fun and engaging for everyone involved. People also find the platform very easy to navigate, consistently highlighting wonderful prices, brilliant merchandise, and quick shipping on all of their orders. However, some people mentioned receiving merchandise that contained undisclosed faults or dealing with products from certain unreliable sellers that did not meet expectations. Others experienced unexpected delivery charges, confusing shipping costs, or frustrating difficulties when trying to process returns for damaged items they purchased. A few users also noted that the auction pace can feel overwhelming at times.

Auto-generated from all reviews of this business. For reference only.

What people say

I
Ian HarleyUnited Kingdom · 4 reviews · Experienced 2026-08-03 ·

Great live streams easy to deal with…

Great live streams easy to deal with great customer service will definitely be using what not a lot more

J
Jessie MorrisUnited Kingdom · 34 reviews · Experienced 2026-08-03 ·

Great service

Great service , made up with my stuff, Spanish stuff smells beautiful

c
customerUnited Kingdom · 4 reviews · Experienced 2026-07-08 ·

There is Some really good stuff and bad

There is Some really good stuff. then there is the Amazon return type stuff that doesn’t work but people still sell as good

Reply from Whatnot2026-08-11

Thanks for sharing your feedback. We understand how disappointing it is to receive an item that doesn't work or isn't in the condition you expected. Sellers are expected to accurately represent the items they sell, and if you receive an item that is damaged or significantly different from how it was described, please reach out to our Support Team through **Account > Contact Us** in the app so they can review your purchase. We appreciate you taking the time to share your experience.

Jeffery TomeUnited States · 1 review · Experienced 2026-08-03 ·

To many scammers in here

To many scammers in here, had gotta some stuff that looks good until received and was very disappointed. Everything is knock off stuff. The football jerseys, the drone, football helmets giveaways are a scam. I got 3 stickers for $105...I got my money back. Check Google before you buy anything from here. The drone is marked for $899...its only worth $15. It loses signal within 30' its the same as temu. Good luck

Reply from Whatnot2026-08-03

Hey there, we’re really sorry to hear about your experience, that’s frustrating. If an item arrives not as described, our Support Team can step in to help. You can report the seller or listing directly in the app, or reach out through “Contact Us” so the team can review it.

D
Dennis Norford JrUnited States · 1 review · Experienced 2026-08-03 ·

I got a box of items I didn’t order

I got a box of items I didn’t order . They say I can’t get a refund . I think getting my items would be great I have video proof of what I purchased, compared to what I received. It’s nots right horrible experience

Vwede Ok.Nigeria · 1 review · Experienced 2026-08-03 ·

Racial and geolocation profiling…

Racial and geolocation profiling website. Automatically restricts your access immediately you try to register citing community policy. Asking for personal information before it will lift restrictions. Very awful experience

Reply from Whatnot2026-08-11

Thanks for sharing your feedback. We take concerns about account restrictions seriously. Account reviews are based on our policies and security processes, not race or geographic location.

Tim RabonUnited States · 1 review · Experienced 2026-07-31 ·

High quality shipping,receiving…

High quality shipping,receiving products in a timely manner

Beth GrauUnited States · 3 reviews · Experienced 2026-07-29 ·

This shop is the best

This shop is the best! You won't find a better host. Juliette and David are fun, funny and ships things quickly. Their merchandise is off the charts! Savage West baby you'll be the Queen of the best shopping experience!!!☺️😁😍👸

Karl SavoieUnited States · 1 review · Experienced 2026-08-01 ·

Great and fun app

I was just recently shown this app by my son. It’s really a good app to be on and I am really enjoying myself. I just got into collecting golf balls and this has been a great place to do that.

Randy WilmothUnited States · 1 review · Experienced 2026-08-01 ·

There is something for everyone on this…

There is something for everyone on this site. I have so many favorites that no matter what time of the day it is. I know that I'll have one or two that I can join in. I have purchased so many great items from the comfort of my home relieving the stress of crowded Dept stores.There have been a few instances of packages getting lost in the mail from invalid tracking numbers or your package was delivered damaged and it can get frustrating at times. Especially if you had dropped a good sum of money on that item or won that item on a free giveaway. Hey, that's life, and accidents happen. If it was a perfect/carefree world. I'd be living rent-free on some exotic island sipping margaritas, but it's not. So have fun interacting with other on the countless groups and bid responsibly. Don't think that your going to miss out on a chance of a lifetime if you don't bid on something that you like. It will come back around and maybe at a better deal. Thank you WHOTNOT for such an amazing site.

Roxanne ThomasUnited States · 1 review · Experienced 2026-08-02 ·

Always so fun joining live streams and…

Always so fun joining live streams and shopping great deals.

c
carol stillwellUnited Kingdom · 16 reviews · Experienced 2026-08-02 ·

Got charged £10 extra on my first…

Got charged £10 extra on my first purchase to pay the person that sent me the link to this website

Reply from Whatnot2026-08-03

You likely were required to be a Verified Buyer to participate in a show. This charge is a temporary hold. You can learn more about this temporary hold in our Help Center: https://help.whatnot.com/hc/en-us/articles/4967789710221-How-to-become-a-Verified-Buyer

R
Richard ClarkeUnited Kingdom · 6 reviews · Experienced 2026-08-01 ·

I have only used 2 sellers up to now

I have only used 2 sellers up to now. Both have great quality items at fantastic prices with fast delivery. It seems that there is something for every one. Definitely my first call for purchases.

J
Jordan GallowayUnited States · 1 review · Experienced 2026-07-28 ·

So far it has been and awesome…

So far it has been and awesome experience. Still learning.

P
Philip LenzGermany · 2 reviews · Experienced 2026-08-02 ·

Top App

Top App Mega Support Ultra bedinungsfreundlich

Jen SUnited States · 1 review · Experienced 2026-07-30 ·

Value for sure

A
Ashley DonlonUnited States · 1 review · Experienced 2026-08-01 ·

Thanks again for fast resolution

H
Holly RotundoUnited States · 1 review · Experienced 2026-07-14 ·

Whatnot is fantastic and really…

Whatnot is fantastic and really addictive! I absolutely love the amazing deals they offer! Orders arrive very quickly!

Anthony LuchicoUnited States · 1 review · Experienced 2026-07-25 ·

I have purchased from multiple sellers

I have purchased from multiple sellers. Only 1 bad seller. No customer service at all. Other than that, sellers i delt with was great and helpful, specially im new to the app.

M
Mark HowesUnited Kingdom · 1 review · Experienced 2026-08-01 ·

The people leaving the the positive…

The people leaving the the positive reviews must be the actual sellers on the site it seems to be one big network of people scamming people, do not use scam artists watch the comments that people make not just quickly over time, the site isn’t transparent as soo. As you explain what they are doing they block you from the room, they sell you a 15 pound item and then charge 20 pound delivery charge, it’s a scam

Reply from Whatnot2026-08-11

We understand how frustrating it can be when you feel your concerns aren't being addressed. We take reports of policy violations seriously, and if you believe a seller is engaging in behavior that violates our policies, we encourage you to report them directly through the app or contact our Support Team so the situation can be reviewed. Shipping costs are determined by each seller's shipping profile and are displayed before a purchase is completed, but we understand your concern that higher shipping costs can negatively impact the buying experience. We appreciate you taking the time to share your feedback. We'll make sure it's passed along to the appropriate team.

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