Wiio

Wiio is the best fulfillment partner!

I switched from Aliexpress to Wiio over a year ago and have never looked back! The customer support and professionalism at Wiio is unmatched. It's very easy to communicate with my rep (Cherry) about product sourcing, pricing, fast shipping, etc. With Wiio, I've been able to scale my business so much higher than ever before without having to worry about fulfillment issues or delays. When you partner with Wiio you know that they'll take care of everything on the backend and you can focus all your energy on running ads and scaling!

The worst ever fulfillment company out there

The most terrible company out there. Straight up scammers. They lie about shipping speed, take 15 days to ship products and won't do jack s**t to fix any of those. Paid for 10-15 days shipping? Of course. Your order will get there in 1-2 months, that's only when it gets shipped 12 days after you placed it. Their latest scam - you place an order with them, they give you a tracking number and then 10 days later they'd be like "oh sorry, the carrier told us it will cost you an extra $6.2 to ship it". So you've lost 10 days and now have to source it somewhere else while your customer already thinks their item is shipped 🤦‍♂️ Recently checked my stats and I had raised 202 support tickets due to various issues with them. That's from like 600 orders. F**king every third order. And these paid reviews, whoever ordered them (Nick, is that you?) must be joking. I know 0 people who used it and would say a single good word about this crap. Wanna kill you business sure go ahead use wiio. Never again do I ever place a single order

Wiio will destroy your shop

Wiio will destroy your shop, they take 3 month and not even delivered, if you Read good review of wiio its a lie, all review you can read with more 1 star, it's a lie, because they Dont deserve 1 star. 100 order with them 3 or 4 delivered, just a shame... Aliexpress do a much better job

They do not communicate to answer your…

They do not communicate to answer your simple questions. like what are shipping costs, how long does it take, I asked for a quote for 50 pieces of an item to one customer and they did not reply except to send the order!! so they just seem to want you to send orders pay for their service and you have no ideal what the cost is going to be until you send the orders.

Really bad customer service

Really bad customer service, impossible to deal with them during this time. Can't even see the effort

Don't scale with Wiio

Wiio could ruin your business

It certainly blew of my head. Orders arriving too late. And customer service takes too long to respond. Quite a few orders take more than a month to arrive. And than you try to “push” them to resolve the problem... and they usually give an explanation that doesn’t help you much, and they say that they can resend the product, but you have to pay extra. I gave up on them. I do not like this company policy.

DO not scale with Wiio

DO NOT (ever, ever, ever) SCALE with WIIO. It is all I can say, the most important thing you need to know about this fulfillment agency. Its owner (Nick Peroni) very successfully hides the real truth of dealing with him and his business. Heads up

Just Be Careful

I’ll give you one example. You place an order from Wiio. You pay for fast freight shipping which promises 5-8 days delivery with tracking. But in reality, the package never arrived sooner than 18 days, and some of them took to 45 days to deliver. And tracking? Non existent. Orders would be just marked as shipped. And that was all. After 20-30-40 days you have no idea where it is. Now imagine you scale a product and you have over 400 orders.... And customer support? That is the biggest joke ever. You will get a response eventually, which will be the biggest non answer ever (“Please be patient. It will arrive.) Boy, was there a lesson to be learned there. They damaged lots of drop shippers. But why people don’t know about it? Because the owner (Nick Peroni) will delete every negative comment wherever he can. I hope that won’t be a case here.

Great customer service

Wiio offers an all-in-one dropshipping service for sourcing, shipping and fulfilment from China. I haven't used their services yet but the customer support is great.