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Media & Publishing

Zinio

Claimed

102 reviews

4.4102 reviews
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About Zinio

Data updated
Website
www.zinio.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
100% (14/14)
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About this business

Zinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.

Is Zinio legit?

Zinio (www.zinio.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

I used to use zinio and I really liked…

I used to use zinio and I really liked it. After awhile away I decided to come back. No luck. Zinio uses one of those confusing puzzles to login. Doesn’t matter to them if my payment is valid. Twitter used to require these things but now you might get a verification code. I have no interest in zinio anymore. Bye zinio.

Reply from Zinio2026-08-17

Thank you for your review, Thomas Mills. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at [email protected]

Responsive

Zinio is always responsive when contacted for help. That's pretty unusual these days.

Reply from Zinio2026-06-29

Thank you for your feedback Sali. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at [email protected] quoting ref #1553773.

Love Zinio, and Their Support Team

I have used Zinio for many years now and love getting my magazines through this venue. In addition, if you ever encounter a problem, their support team is positive, fast, and so helpful.

Reply from Zinio2026-06-04

Hi Deb, thanks so much for your comments. We are delighted that you are enjoying reading your magazines anywhere/anytime on ZINIO. If we can help you further enjoy our app, please contact us at [email protected] Thanks for your review and have a great day!

I was helped quickly and efficiently…

I was helped quickly and efficiently and because of that I was able to get what I paid for.

Reply from Zinio2026-05-15

Thank you for your review mildred sherrer. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

Had two accounts with two different emails…

Had two accounts with two different emails which was causing problems viewing my magazines. They quickly combined the two accounts and everything is working perfectly now. Quick efficient response to my problem.

Reply from Zinio2026-05-08

Hi David, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines. If we can help you further enjoy our app, please contact us at [email protected]. Thanks for your review and have a great day!

Being able to communicate my problem…

Being able to communicate my problem and the Consumer Service at Zinio fix it in no time.

Reply from Zinio2026-03-20

Thank you for your review Marc Proulx. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

I’ve had a good experience with the…

I’ve had a good experience with the app. It was snap to subscribe to magazines.

Reply from Zinio2026-03-03

Thank you for your review Herman Nick. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

I understood I was buying a print…

I understood I was buying a print version. I would never have chosen a digital magazine however you've taken my money and now I seem to have no way of logging in to even see what it is. I bought.! Disappointed.

Reply from Zinio2026-01-26

Hi, Thank you for sharing your experience. I am sorry to hear about the confusion around your purchase and that you have not been able to access what you bought. I understand how disappointing this can be, especially if you were expecting a print edition. Zinio provides digital magazine subscriptions, and access is available through the Zinio app or website using the email address associated with the purchase. If you are having trouble logging in or locating your subscription, our support team can help review your account and guide you through the access steps. Please reach out to us directly via our Help Center so we can look into this for you and help clarify your options. We appreciate you taking the time to leave your feedback. — Zinio Support Team

Rip off merchants

Can I give it zero? I have never heard of Zinnio before and wanted to buy a print version of a magazine which included a free calendar. The website actually showed each photo to nthe calendar. Why would I think I wasn't going to get a print version complete with calendar? Then two days later I received an email which looks like all I have purchased is a digital version. With no calendar of course. I have been robbed, misled, Swindled, mugged and completely ripped off. How are these crooks able to get away with this and take me Ney off you for a digital copy without saying in the description that that is what you are getting. And fraudulently misleading you by actually showing you photos of a calendar that you don't receive.

Reply from Zinio2025-12-18

Thank you for your review. We are sorry to hear about your experience and would like the opportunity to look into this further for you. To better understand what happened and help resolve the issue, please contact us with more detailed information at [email protected],quoting reference 1524783. Once we have the details, our team will review this and assist you accordingly.

My question was answered promptly and…

My question was answered promptly and the information provided was accurate

Reply from Zinio2025-12-16

Thank you for your review Carl Frydrych . It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

Good selection of magazines but...

Good selection of magazines but they are embedded with DRM (Digital Restrictions Management) which means you cannot save a PDF copy of the magazine and when the site says "download" it doesn't mean to your local computer. You will need the reader and being connected to the internet in order to read it. So basically, you're paying for a magazine but not getting all the benefits of owning it.

Reply from Zinio2025-09-29

Hello Mike, thank you for your feedback. We acknowledge your request for PDF versions of magazines through ZINIO. Unfortunately, this option is not currently available due to publisher restrictions. However, we have recorded your input for our team to review in the future. Should you need any further assistance to enhance your experience with our app, please reach out to us at [email protected]. We appreciate your review and wish you a wonderful day!

Zinio help desk won't let you go until…

Zinio help desk won't let you go until a problem is solved. I can read again!

Reply from Zinio2025-09-19

Thank you for your feedback Martin Wright. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at [email protected].

Support team was responsive

Support team was responsive.

Reply from Zinio2025-06-19

Thank you for your review Michael Boomerang. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

Tried to login and it let me in but my…

Tried to login and it let me in but my magazine was gone and it said I had no mags. Contacted to mag company and they said I had to contact Zinio. Unfortunitely there was no phone number, just a site to e-mail them. I did twice and no reply.

Reply from Zinio2025-06-02

Thank you for your review, Kathleen. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at [email protected] quoting ref #1491662.

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