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Media & Publishing

Zinio

Claimed

102 reviews

4.4102 reviews
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About Zinio

Data updated
Website
www.zinio.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
100% (14/14)
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About this business

Zinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.

Is Zinio legit?

Zinio (www.zinio.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

resolved my request quickly

Reply from Zinio2024-07-09

Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

problem was resolved quickly and…

problem was resolved quickly and clearly.

Reply from Zinio2024-07-02

Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

Speedy and Professional

Third time over the years I have contacted support staff for assistance. All involved have been speedy and very professional in their response and could not be bettered, Excellent Service

Reply from Zinio2024-06-15

Thank you for your feedback Bryan Downes. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at [email protected]

I have requested a passed reset 20…

I have requested a passed reset 20 times..no email arrives to do that website runs u in circles! zinio sent me a reply with PASSWD THAT then need a code. which did not work! ...awful site! I am trying to cancel a subscription. IMPOSSIBLE.

Reply from Zinio2024-06-13

Thank you for your review, Kathie Hibbarrd. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at [email protected]

I did not have any access to my library…

I did not have any access to my library of journals; Wrote them, and they answered more than promptly. Good service

Reply from Zinio2024-06-09

Thank you for your review Jean-Pierre. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

The customer service team were…

The customer service team were positively amazing. They listened to me and helped me out . So professional. It's very rare these days to have amazing customer support. Would recommend these amazing people. So trustworthy Got back to me straight away and talked me through the process to fix the problem. 👍

Reply from Zinio2024-06-03

Hi Deborah van Emden, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at [email protected]. Thanks for your review and have a great day!

Fast response with clear direction.

Reply from Zinio2024-06-02

Thank you for your review David. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

The service I was provided was…

The service I was provided was excellent and prompt. I truly appreciate it.

Reply from Zinio2024-05-28

Thank you for your feedback Tellesha Brown. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at [email protected].

Purchase of multiple magazine issues.

This was the first time that I had ordered several issues of the magazine. I thought that I would receive all of the issues at once. However, I did receive the first issue into my library, and after contacting " chat " I received another issue, with 3 remaining. Following the explanation that the remaining issues would sent when available, I now understand the process, and I am quite satisfied with the response. Regards, Ross Glancy.

Reply from Zinio2024-05-16

Thank you for your feedback. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at [email protected]

Ambiguous sign in process thought it…

Ambiguous sign in process thought it was based on all you can read it when I download the program I find there's a charge for each magazine! If someone could clarify is it in all you can read for 995 a month or do you have to subscribe to each and every magazine and an outrageous price any clarification would be much appreciated if it is 995 for a month for everything it's a good deal if not it is not

Reply from Zinio2024-05-06

Thank you for your review, Gerry Macdonald. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at [email protected] quoting ref #1405262.

Had a slight issue with correcting my…

Had a slight issue with correcting my email and login. Simple process with a few emails and it was solved.

Reply from Zinio2024-05-03

Thank you for your feedback James B Robinson. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at [email protected]

Avoid

Issues are typically not available on ZINIO until weeks after actually published. Currently two issues of my subscription have been published, neither is available on Zinio, 1 is 6 weeks after publication and the other 2 weeks after publication. Not fit for purpose, avoid

Reply from Zinio2024-04-04

Thank you for your review. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at [email protected]

Thomas was straight onto it and got it…

Thomas was straight onto it and got it sorted without any issues

Reply from Zinio2024-03-10

Hi Gilbert van Reenen, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at [email protected] quoting ref #1390747. Thanks for your review and have a great day!

He was able to answer my questions

He was able to answer my questions. He was friendly and knowledgable. He may need to be a little more informative--I asked a lot of questions that were information he could have given me before I asked. He represents the company and could possibly sell membership with a little more of a sales pitch.

Reply from Zinio2024-03-04

Thank you for your review Joey. It's great to hear you are happy with the service our team provided. Thanks so much for your 4 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

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