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Media & Publishing

Zinio

Claimed

102 reviews

4.4102 reviews
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About Zinio

Data updated
Website
www.zinio.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
100% (14/14)
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About this business

Zinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.

Is Zinio legit?

Zinio (www.zinio.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

No information = untrustworthy

Terrible search engine on the site. Had to use Google to search for the magazine that I wanted. Then went to purchase but no information on what I was actually buying - digital or physical copy. Only found out through reviews here that it would be a digital copy viewable only through their app. Could not find any info to that effect in their website. Will not deal with any company that is that opaque. Grow up and tell people what they are buying instead of being so shady.

Reply from Zinio2023-08-12

Thank you for your review, Miss. Helena Whittaker. We are sorry for any inconvenience caused. Zinio is a digital distributor of magazines and we do not send magazines printed on paper. In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at [email protected].

They really try to solve any issue with…

They really try to solve any issue with dedication and success

Reply from Zinio2023-08-11

Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

Vendor did not clarify that product was available only on Zinio.

Purchased a digitized item from its author/publisher. Instructions were to download it from Zinio. It appeared on Zinio, but when I clicked on "download" nothing ever arrived. I went to try again, but then the "download" option had disappeared. After a lot of trouble I discovered that the item was only available to me through the proprietary app, Zinio. The vendor promised a "download" but did not specify that it was only viewable on Zinio. Three stars because Zinio is an app for magazine subscriptions and such, not downloading single standalone texts. Vendor never should have used Zinio.

Reply from Zinio2023-07-01

Thank you for your review, In order to help you enjoy the app more we would love to have a better understanding of the particular issues you are facing. Please contact us at with more detailed information at [email protected].

This site is so easy to use for Magazine Subscriptions

This site is so easy to use for Magazine Subscriptions. But even more important, their follow up is excellent. They follow up with emails to make sure your issue was resolved, and are quite speedy in their replies. I have been most impressed.

Reply from Zinio2023-06-08

Thank you for your review Rednugjoan. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

Cannot download my latest PleinAir Magazine issue

My digital subscription to PleinAir Magazine is not working. I have also reached out to Streamline Publishing regarding this matter.

Reply from Zinio2023-06-04

Thank you for your review. We are very sorry to hear about your experience. In order to help you resolve the issue you had on the website and while your purchase, please contact us providing detailed information [email protected].

Great customer service

Reply from Zinio2023-06-01

Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

Response.

My Problem was solved within a very very short time

Reply from Zinio2023-05-29

Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

Zinio is an excellent resource for…

Zinio is an excellent resource for online magazines. Utilizing their resources eliminates the need for printed edition.

Reply from Zinio2023-05-20

Hi Greg SHELL, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at [email protected] Thanks for your review and have a great day!

Fast and helpful response

My magazine disappeared and I can’t recover my purchase. I received a very fast fix from the team.

Reply from Zinio2023-05-12

Thank you for your review Yann Poco. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

Expert customer service and they…

Expert customer service and they answered my questions precisely! Thanks!

Reply from Zinio2023-05-09

Thank you for your review Randy Herman. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

Reliable communication

Quick response and good action on offers!

Reply from Zinio2023-05-05

Thank you for your review Precious K Phiri. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

I received a quick response

Reply from Zinio2023-05-03

Thank you for your review Jackie. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

You have most of the magazines I…

You have most of the magazines I subscribe to. There seem to be a lot. It would be good if I could print out an article from one of my magazines so I can use it in my shop. Trying to print an article doesn't work at all.

Reply from Zinio2023-05-01

Hi Marno, many thanks for your kind review! All our teams are committed to provide a fully multiplatform service to let all our readers read comfortably on any device or computer, and reading comments like yours is truly incredibly rewarding. Thanks so much! Should you have any other feedback, needed help with any of your subscriptions or even if you were looking for the best offers, please don't hesitate to contact our team via live chat or email at [email protected]. We will be happy to help!

Support team is great!

Support team communicated very well and had the answer to my question. Thank you. To Trust pilot: My name isn't Greg!

Reply from Zinio2023-04-24

Thank you for your review Greg. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

excellent job

They were very helpful and solved my problem at once.

Reply from Zinio2023-04-20

Thank you for your review Greg. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

rapid response

Reply from Zinio2023-04-19

Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

good technical support and a lot of…

good technical support and a lot of magazines

Reply from Zinio2023-03-27

Thank you for your feedback. Zinio is committed to delivering the best reading experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at [email protected] quoting ref #1288828.

subs transfer assistance

A magazine I subscribed to had been discontinued with 3 issues still remaining. The help desk very quickly resolved the issue and gave me a voucher to use for another magazine I was interested in. I could find no fault with their handling of the query at all.

Reply from Zinio2023-03-28

Thank you for your review Graeme. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

All the problems hve been solved

All the problems hve been solved. Great service. Manny thanks.

Reply from Zinio2023-03-23

Thank you for your review. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

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