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Media & Publishing

Zinio

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102 reviews

4.4102 reviews
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About Zinio

Data updated
Website
www.zinio.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
100% (14/14)
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About this business

Zinio transforms your favorite print magazines into digital format. Same content. Same design.Delivered over the Internet. Straight to your desktop.

Is Zinio legit?

Zinio (www.zinio.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

I could use my promotional code in…

I could use my promotional code in the purchase of an alternative magazine issue. Date of experience: February 08, 2024

Reply from Zinio2024-02-09

Thank you for your review. In order to help you resolve the issue you had on the website and while your purchase, please contact us providing detailed information along with the exact magazine name at [email protected] ref #1382072

Customer focused

Customer focused, patient, respectful and speedy assistance!

Reply from Zinio2024-01-28

Hi Delores Liesner, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at [email protected]. Thanks for your review and have a great day!

Error of 5 devices log on.

Error of 5 devices log on. Only one device was used to sign on with. Support staff was able to clear the error in a reasonable time frame. and made me happy!

Reply from Zinio2024-01-28

Hi Bil W, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at [email protected] Thanks for your review and have a great day!

Great service

Had a subscription that I could no longer afford and had troubles canceling. They reversed the recent charges and canceled my subscription in short order after getting in touch with them!

Reply from Zinio2023-12-29

Hi James Bott, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at [email protected] Thanks for your review and have a great day!

Very good service and also superb…

Very good service and also superb customer service. If you want to cancel subscription they refund you

Reply from Zinio2023-12-17

Thank you for your feedback Krishnendu Laha. Zinio is committed to delivering the best experience possible, and feedback like yours is the most important part of the process. If we can help you further enjoy our app, please contact us at [email protected]

Resolved issue fast.

Reply from Zinio2023-11-28

Thank you for your review Sherry Stoneback. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

I like having the ability to read my…

I like having the ability to read my magazine on my tablet

Reply from Zinio2023-11-14

Thank you for your review Ray. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

Had to change my email address

Had to change my email address so I could login. Support was good and I can now login.

Reply from Zinio2023-11-06

Thank you for your review Steve Hochreiter. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

love the range of magazines

love the range of magazines and the prices for subscription. The only issue I have is that the subscription auto renew option sometimes turns itself back on, so needs to be watched

Reply from Zinio2023-10-30

Hi, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at [email protected]. Thanks for your review and have a great day!

Quick and resolved issue

Reply from Zinio2023-10-20

Thank you for your review David Kothe. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

Zinio is the best digital way to…

Zinio is the best digital way to subscribe to magazines. Customer support is very fast and efficient!

Reply from Zinio2023-10-14

Hi PAULO RIBEIRO, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at [email protected]. Thanks for your review and have a great day!

GOOD SERVICE

Reply from Zinio2023-09-29

Thank you for your review Dan. It's great to hear you are happy with the service our team provided. Thanks so much for your 5 star review! If we could help with anything else, please don't hesitate to reach out our team again. We are always happy to help our readers! Have a great day!

I had trouble as my mag did not appear.

I had trouble as my mag did not appear. Since then Zinio has apologised and said it was a glitch. Now my magazine has been downloaded. Thank you Zinio you are true to you’re word. Theresa Hart

Reply from Zinio2023-09-09

Hi, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at [email protected] quoting ref #1338909. Thanks for your review and have a great day!

Wonderful customer service

Responded and resolved the query within minutes!

Reply from Zinio2023-08-16

Hi Claire Caldwell, thanks so much for your comments. We are delighted that you are enjoying reading your ZINIO magazines anywhere/anytime thanks to our ZINIO mobile app. If we can help you further enjoy our app, please contact us at [email protected] quoting ref #1331357. Thanks for your review and have a great day!

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