An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry.Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.
Written by the business, not verified by us.Wydr Studios (wydrstudios.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.
Reviewers had a great experience with this company. Customers frequently praise the attractive designs and exceptional comfort of the footwear, noting that the products are specifically crafted to accommodate wider feet comfortably. Many people also appreciate the premium materials and reliable supportive fit that make daily wear exceptionally enjoyable and pain-free. However, some customers also noted occasional challenges regarding the return process and overall sizing consistency across different product styles. A few reviewers experienced frustrating delays when trying to obtain return labels or communicate with support representatives to resolve sizing issues. Others mentioned that certain pairs felt unexpectedly stiff or required additional adjustments before becoming wearable.
Auto-generated from all reviews of this business. For reference only.I ordered 3 pairs of sandals…2 are the same, just different colors. I absolutely love them! Very cute and comfortable. Definitely order a size down. I didn’t listen and had to return and re-order. However, customer service responded in a day and were helpful. Only thing that would be better is faster shipping!
This is the first show I've purchased that actually feels comfortable on my feet and I could wear for several hours. I'm certainly buying another pair!
I ordered shoes from Wydr Studios, order #37669. The package was delivered on June 4, 2026. The shoes did not fit, so I requested return labels on June 6, June 10, and June 12—well within the stated return window. The shoes are unworn and in the original packaging, but I have received no response or return instructions. I am disappointed because I am simply trying to make a timely return and receive the refund promised under the company’s return policy. I will update this review if Wydr provides the return label and resolves the refund promptly.
Hi Carol, We apologise for the delay – there seems to have been an internal issue which has now been resolved. You should receive your return label within 24-hours. If you don't receive and email from us or you have any other concerns, please feel free to email us again at [email protected] – our team would be happy to help.
I LOVE my shoes! The we comfortable from day one! The leather is soft but still has structure to provide support. I can comfortably wear my orthotics in them as the shoe isnt shallow. The size chart is extensive, having multiple parts of the foot to measure makes ordering easier. The customer service team are really helpful with answering sizing questions too. I will be buying again! I would love sandals with a removable innersole to fit orthotics into, as they are hard to find in a wide fitting. Thank you for making true wide fit shoes!
I have very wide feet and these shoes fit perfectly! I am extremely happy with my purchase - high quality and they feel great!
I did have to reach out to customer service due to a delivery issue with my order (not Wydr’s fault) and they were very helpful with figuring out next steps and were great at communicating. The Instagram team is also incredibly helpful. The shoes are such great quality and comfortable. I live in NYC so I walk a lot and need supportive footwear. So excited to have quality shoes that don’t squeeze my feet and are supportive and comfortable.
DO NOT ORDER FROM THIS COMPANY UNLESS YOU WANT YOUR MONEY STOLEN. THEY DO NOT REFUND FOR ORDERED PRODUCTS THAT DO NOT FIT USING THEIR SIZING CHART. I’M OUT $200+
Hi Alice, We're sorry about your experience. There was an internal issue which caused a delay of processing your refund. This has now been rectified and your refund has been processed – you should receive it within 1-3 business days. If you have any further concerns or questions, please don't hesitate to get in touch at [email protected] – we'd be happy to help.
I paid for express shipping. I had to follow up with them 5 business days after the order was placed. Item finally arrives (late) without the "freebies" promised to be included. The shoes fit funny despite using a proper shoe sizer. I sent an email requesting a return label. Waited a few days and followed up again. Customer service is too poor for mediocre shoes. Keep the $15 and refund me my money for the shoes I sent back.
Hi there, We're sorry about the experience you had ordering with us. If you haven't received an email from our team yet, please could you drop us another one at [email protected] or DM us on any of our social platforms with your order number. Our team would be happy to help sort this out.
These shoes are such great quality and extremely comfortable. I have wider feet, so it’s hard to find comfortable heels, but these I could stand in for hours with no issue, and they’re easy to walk in. The shipping is also quick!
I love Wydr shoes! They are the only heels I have worn that actually comfortable to walk around in and be in for hours. I did have to figure out the sizing (i usually wear 11w but here I where 10WW) but once I got that down they were a perfect fit! They great quality and I often get compliments!
I have had excellent service with WYDR. My recent order did not fit well and they were out of the next size up so I just decided to get a refund . The shoes are amazingly comfortable I hope to find another pair that I like soon
I ordered my first pair of shoes from Wydr recently and I am impressed with the quality of the sandals. They actually fit my wide feet!! Sometimes, shoes say that they are wide but when I try them on, they barely fit! I ordered a pair of sandals and they came beautifully packaged. They are pricey (to me) but that is to be expected for good quality shoes. So far the shoes have been comfortable to walk in and I have received plenty of compliments on them. I ordered the Bria Low Platform sandals. I will definitely be ordering more shoes from this brand!
I've only ordered once from Wydr so far, but I was very happy with the sandals I purchased--comfortable and so much more stylish than most of what's out there for wide feet! They arrived quickly, nicely packaged, and I appreciated the care instructions. I have not had to deal with returns or customer service yet, but I will definitely order again.
Finding shoes for my broad size 12 WW feet that don't make them look massive is a miracle... This shape is incredibly flattering and actually makes my feet look slimmer. The cushioned insole is so soft underfoot.
The shoes are incredibly comfortable, stylish, and really well made. I'm so very grateful that someone is making shoes that are being made specifically for wide feet. My only complaint is the long shipping times. The shoes are worth waiting for, but you have to factor the timing if planning for an event or specific outfit.
I like the style of the shoes. However as I have stated in the past the soles are not flexible and make walking in some of your shoes difficult and clunky.
Hi Sharion, Thank you so much for your feedback! Although we do try to make our soles as flexible and cushioned as possible, we do understand that shoes can have a different fit and feel for everyone. We have passed this feedback on to the team to consider for future collections. If you have any additional concerns or issues, please don't hesitate to reach out to us at [email protected] – we're happy to help!
Love the shoes! Love that they are (almost all) real leather that allows for them to mold to your foot. I now have 6 pairs. Some of multiple colors as i loved them so much! You can dance the night away in the platform sandals. Im saving for my next pair. Their summer edit is adorable! Ive had to exchange couple of times and customer service has been great and quick!
As someone with extremely wide feet, finding shoes that are both comfortable and stylish has been a challenge for most of my life. For the past 10 years, I’ve essentially lived in Birkenstocks because they were the only footwear I could reliably wear without discomfort. These are the first shoes I’ve found that truly meet all my needs: beautiful quality leather, genuinely cute and fashionable styles, and most importantly, a true extra-wide fit. Not “wide” in name only, but actually wide enough to comfortably accommodate very wide feet. As a plus-size woman, I’ve often felt limited in how I could style my outfits because suitable footwear simply wasn’t available. Discovering this brand has been a game changer. For the first time, I can browse an entire catalogue of shoes knowing they’ll fit and complement my wardrobe. If you’re reading reviews wondering whether these extra-wide shoes will actually be wide enough for you, stop searching. They are. Whatever you’ve got going on with your feet, this company understands what a true wide fit should be. I couldn’t be happier with my purchase and will definitely be back for more. Highly recommended! ⭐⭐⭐⭐⭐
Hands down the best work shoes I've owned in years. The arch support is amazing and cushions every single step, plus the fabric is super breathable so my feet don't get stuffy.
The shoes where absolutely gorgeous! The soft leather was an instant hit!!
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