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Shopping & Fashion

Wydr Studios

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101 reviews

4.5101 reviews
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About Wydr Studios

Data updated
Website
wydrstudios.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
100% (8/8)
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About this business

An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry.Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.

Written by the business, not verified by us.

Is Wydr Studios legit?

Wydr Studios (wydrstudios.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the attractive designs and exceptional comfort of the footwear, noting that the products are specifically crafted to accommodate wider feet comfortably. Many people also appreciate the premium materials and reliable supportive fit that make daily wear exceptionally enjoyable and pain-free. However, some customers also noted occasional challenges regarding the return process and overall sizing consistency across different product styles. A few reviewers experienced frustrating delays when trying to obtain return labels or communicate with support representatives to resolve sizing issues. Others mentioned that certain pairs felt unexpectedly stiff or required additional adjustments before becoming wearable.

Auto-generated from all reviews of this business. For reference only.

What people say

I love that you specialize in wide…

I love that you specialize in wide shoes. Unfortunately the widths are not consistent. Some shoes are extremely narrow, and the leather is too stiff to stretch. Would like to see styles for older women, not just platforms and chunky heels. I keep maybe a third of what I order.

Reply from Wydr Studios2026-07-25

Hi there, we understand your frustrations with sizing. In footwear, the shape and construction of each style can contribute to the size you need. It's a natural part of finding the right footwear for your needs. We always encourage customers to share their measurements with us before buying. This way we can provide personalized size recommendations based on the style of your choice. If you have any questions or concerns, please don't hesitate to get in touch with the team at [email protected] – we're always happy to help

Finally a shoe brand that offers styles…

Finally a shoe brand that offers styles for me! I love these shoes, they really understand what a wide foot needs for comfort, but they are also stylish. These shoes are super comfortable and they feel good on. The quality is great. Ordering was easy, received them quickly. I definitely recommend. The Donna Platform is super cute!

The company blocked one of my emails as…

The company blocked one of my emails as I attempted to follow up an exchange on my previous order. I'm afraid that this company is fraudulent Edit: they have now contacted me back, saying that there has been issues with some of their customers' emails and processed my return. The new size fits.

Reply from Wydr Studios2026-07-19

Hi Mel, We have contacted you directly via email regarding your exchange – if you haven't received any emails, please can you get in touch with us at [email protected] so that the team can reshare the details with you.

Love These Shoes!

I love both pairs of shoes I purchased! They are extremely comfortable to the point that I have worn them for weeks now and still think “Omg, these are really comfortable!” I have never really been a shoe person, so actually getting shoes that cost a bit more has been an excellent experience vs the more disposable pairs I have been wearing. Not having my toes get squeezed, feel like my foot was too fat, or have any slippage has been amazing. I was at an event at the lake this weekend, (not in the water but definitely walking on rocks and through grass) and these babies were comfy but stable. I never worried about a twisted ankle or my shoe slipping off. Will definitely purchase more pairs!

Great, great for difficult feet!

I am used to being frustrated when buying shoes, as I have lots of problems with my feet. Wydr has the cutest styles that really do fit wide feet or feet with bunions/toe issues. I have boots, dress shoes, and Mary Janes, and they're all terrific. I'll buy again!

Wydr is my new fave!

I have wide feet and painful bunions, which has made finding shoes a definite struggle. I had basically given up on hope on finding anything cute. I have now purchased 6 pairs of Wydr shoes and each one is cute and comfortable! Full disclosure - a few of them make a noticeable squeaking sound when I walk but I can honestly live with that. I am so amazed by the comfort and cuteness that I won’t even remove a star for the squeakiness.

Great shoes and responsive customer service

I ordered two pairs of shoes and only ended up keeping one pair. I LOVE the pair I kept, I usually struggle with white flat sneakers because others have lacked support, but these never hurt my feet or my back. The customer service was great for my return of the other pair. Highly recommend this company.

The return process has been abysmal

The return process has been abysmal. I’m still waiting on my refund and one of the items has been returned for weeks. There was a mistake on my end where I mixed up the return labels for the shoes I was returning and they were kind about it. The item still made it back to their warehouse and I never heard anything about it for weeks. That is the only reason for the second star. There is no reason this business should be so uncommunicative and difficult to contact. They never follow up with you unless you say something to them first. Every answer is “our team will get back to you” or “our team is checking that out” and weeks will go by without you hearing a word. So frustrating. I just want my refund.

Reply from Wydr Studios2026-07-14

Hi Mercy, Your refund has now been processed. We're sorry about the issues you faced with the return labels – the team has discussed this internally and we are working on fine-tuning our processes so that this doesn't happen again. Thank you for your patience with us. If you have any further concerns or questions, please don't hesitate to reach out via email at [email protected] – we would be happy to help.

Love my sandals!

1. I love the sandals with the bow! Soft, comfy. I should have ordered a size down, but I can make these work. Excellent, soft leather. 2. I ordered the ballet flat, but the leather was stiff and I could not tolerate them. I am in the process of (what seems to be) an easy return. Fast response and a personalized message. To be fair, this style shoe seldom works for me, but I had hopes. 3. I believe in this company, and I will continue to shop with them. 💜🌿💜🌿💜

This is not a legitimate company

This is not a legitimate company. I was charged an international transaction fee for converting currency into Chinese currency, even though there was absolutely no indication on the website that this would occur. The shoes arrived on time, but they are low quality (basically large plastic doll shoes). When I emailed the company to initiate a return, the company took several days to respond, then asked me to send pictures of my feet in the shoes. I refused to do so, and they did send me a return label. I immediately sent the shoes back using the return label, and I asked the company to update me about the refund. I never heard from them, and I did not receive a refund after two weeks. I have complained to the company about not receiving a refund and have yet to hear back. Do NOT purchase anything from Wydr. I will continue to demand a refund of both the shoe cost and the transaction fee. If I don't receive both, I will contest the charge with the credit card company.

Reply from Wydr Studios2026-07-14

Hi Emma, We're sorry about your experience with us. Our team is looking into the issue regarding the quality of our shoes – we take this very seriously and already have a strict quality check process in place to ensure that all shoes that are sent out meet our standards. Regarding your refund – this has now been cleared. The delay was caused by an internal systems issue which has now been resolved. If you have any further issues or concerns, please don't hesitate to reach out to us at [email protected] – we're always here to help.

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