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Shachihata - Xstamper

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101 reviews

4.8101 reviews
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About Shachihata - Xstamper

Data updated
Website
xstamper.com
Category
Business Services
Location
United States
Status
Unclaimed
Replies to negative
67% (2/3)
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About this business

Shachihata is a 3rd generation family-owned company, established over 90 years ago as ink chemists and stamp pad manufacturers. The Xstamper® was born in 1964. During R & D tests and numerous experiments, the addition of salt into an experimental rubber compound resulted in the development of cellular rubber for the most durable pre-inked stamps ever made. Later, Shachihata pioneered and developed laser manufacturing for faster and better print quality. Today Xstamper® offers more than just stock and custom made stamps. They offer pre-inked daters, self-inking stamps and daters, engraved plaques and awards, name badges and non-porous pre-inked stamps for permanent markings.

Is Shachihata - Xstamper legit?

Shachihata - Xstamper (xstamper.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-12.

What people say

Did not follow special instructions to start with year 2024.

Gave special instructions to start with the year 2024. It was on the packing list when I received the two dater stamps. Immediately sent response to Xstamper to see what they could do and have not received a response. I have been contacted by Xstamper and they will be sending out new stamps shortly. Rachael was also disappointed but is taking care of the issue. They will also investigate were the original response was missed. Thank you, Rachael.

Reply from Shachihata - Xstamper2023-11-30

Hello, We apologize for the error and oversight. We also never received your response. Our contact information is 800.541.9719 x. 1 or [email protected]. A member of our Customer Service Team will be contacting you shortly to rectify the situation. Thank you, Your Xstamper Team

I needed an ink refill for the…

I needed an ink refill for the Shachihata Page Number stamp I purchased from Amazon because the ink refill is not available at Amazon. I spoke to Gloria in customer service. She was very patient, thorough and spent a lot of time helping me. It turns out that the ink refill is not available on the Xstamper US website, but she can order it for me from the warehouse. She even checked to see if I can order it from Amazon or possibly use alternative ink refills. The customer support is excellent!!

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