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Beauty & Well-being

Yilitehair

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265 reviews

4.2265 reviews
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About Yilitehair

Data updated
Website
yilitehair.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
192 reviews
Replies to negative
100% (50/50)
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About this business

Yilite Hair has been your trusted destination for premium virgin human hair extensions since 2012. At Yilite Hair, we specialize in premium 100% Virgin Human Hair Extensions. We offer over 13 collections including tape-in, clip-in, hair weft, hair toppers styles, with diverse colors and lengths like dark, brown, blonde, balayage and highlights. Plus, we provide private customization services. Shop Yilite Hair today for top-quality virgin hair extensions!

Written by the business, not verified by us.

Is Yilitehair legit?

Yilitehair (yilitehair.com) has a 4.2 out of 5 rating on OK.one, based on 265 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 78% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the hair extensions, noting they feel extremely soft, completely natural, and remarkably comfortable to wear every single day. Consumers also appreciate the highly responsive support team and fast delivery services that make the entire online shopping experience completely seamless. Some reviewers were not happy with the return process, mentioning that sending items back can be quite costly, difficult, and complicated. A few other people also experienced frustrating issues regarding customer service responses or occasionally received completely incorrect merchandise in their packages.

Auto-generated from all reviews of this business. For reference only.

What people say

I haven’t yet bought but I’ve used the…

I haven’t yet bought but I’ve used the colour matching service via and 100% efficient. Replies are very quick and responses are polite! Will be ordering once payday comes and I can’t wait!!

Reply from Yilitehair2025-11-21

Hello SA, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Tape in…

Really like the hair it is very natural looking. Customer help is also good

Reply from Yilitehair2025-12-16

Hello Doreen, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

The quality of the hair has been…

The quality of the hair has been fantastic. I’ve had my long tape wefts in for about 2/3 weeks now. I get so many compliments. No tangling (and I got 22” and 24” so my hair is long. My natural hair is also very long and hangs down my lower back. ) or shedding! I’ve ordered about $1500 worth of hair and products so far and am in the process of switching my last order for a different kind and color. I have curly hair and thought the kinky tape ins would work for me, but it’s for people of a different ethnicity than I am and yilite has been kind enough to let me switch it since I haven’t even taken it out of the plastic yet. Amazing customer service so far!

Reply from Yilitehair2025-11-21

Hello Tricia, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

The extensions are of good quality

The extensions are of good quality, they last over time and do not get ruined

Reply from Yilitehair2025-11-21

Hello Marty, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Communication. Yilitehair is one of the best I've come by and any hickup was rendered straight away. And there hair is beaufltiful

What made it great is you didn't have to second guess. Everything was straight forward and everyone was willing to help. Great hair great company. I will always deal with yilitehair

Reply from Yilitehair2025-12-16

Hello Robyn, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Good quality,but wish I had got the seamless ones.

Good quality,but

Reply from Yilitehair2025-12-16

Hello Julia, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Great communication and amazing quality…

Great communication and amazing quality hair

Reply from Yilitehair2025-12-16

Hello Maureen, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Yilite hair extensions are the BEST!

I’ve been using hair extensions for several years now. Mostly the clip-in and tape in methods. I have also used multiple brands from very high price to budget brands. Yilite is hands down the best company I have used. The hair is the best quality as far as look, texture and feel, and its longevity. I do use some pricier products to help care for them, but one set will last me around 12 months and that’s with daily use. And their customer service is excellent. (I use WhatsApp to contact them and they are very responsive. I’ve only had to do that once and the issue was actually with the shipping courier, not Yilite). Plus, I do my own tape is at home, and their newer long weft tape ins are awesome!! Total game changer for me. So easy to install on myself (with a 3way mirror of course). Unless something changes with Yilite and their products, I’m done trying other brands!

Reply from Yilitehair2025-12-16

Hello Michelle, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Very high quality of hair and strong…

Very high quality of hair and strong tape. Best ive ever tried!

Reply from Yilitehair2025-12-16

Hello Jill, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Exchange

This is an updated review. After some back and forth emails, they did respond and helped me choose the best color. They were nice and helpful. They responded quickly once I got the right person.

Reply from Yilitehair2025-11-21

Hello from the Yilite Hair Service Team! We’re sorry for any inconvenience you’ve experienced! We want to make things right for you. Could you please reach out to our post-service email at [email protected] and share the details of the issue? We’ll process it as quickly as possible. Thanks so much for your patience—we’re looking forward to hearing from you!

I would highly recommend Yiltie hair…

I would highly recommend Yiltie hair extensions and replacement tapes. I have been using these items for quite a while now and have always been happy with them.

Reply from Yilitehair2025-12-16

Hello Susan, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

The match is insane!!

The match is insane! No one even knows I have them in not even my hairdresser!!

Reply from Yilitehair2025-12-16

Hello Jennifer, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Customer service on point and hair was…

Customer service on point and hair was fantastic, I have it in right now!

Reply from Yilitehair2025-12-16

Hello Tricia, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

“Luxury Hair Meets 5-Star Care 💁‍♀️✨”

“Luxury Hair Meets 5-Star Care 💁‍♀️✨” Okay, I have to rave about this brand for a sec Yilitehair these hair extensions are everything! The quality is unreal — super soft, full, and blend seamlessly with my natural hair. I’ve styled, curled, and washed them, and they still look flawless! 💁‍♀️✨ But what truly sets this brand apart is their customer care. The team was so sweet and attentive from start to finish — they made sure I got the perfect match and followed up to make sure I loved my order (which I totally do!). It’s giving luxury service and dream hair vibes all the way. 💕 If you’ve been thinking about trying their extensions, this is your sign — 100% worth it! 🙌

Reply from Yilitehair2025-12-16

Hello Akshaysa, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Amazing quality and experience

The customer support is amazing, they are very kind and quick to respond to answer any questions or requests. The delivery for me personally was very quick. The hair quality and color is amazing and the tape ins specifically are very seamless. I buy all my tape ins from them and am very pleased.

Reply from Yilitehair2025-12-16

Hello Lena, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

Hair like silk doesn’t knot or frizz

Missing some order but totally refunded after a quick process and the hair I received is the best quality I have ever had. I’m a hairdresser and I have used many brands over the last 30 years, this hair is thick and is like silk. I’ve used what came for thickness as my hair has become extremely thin in the menopause. I have coloured it to match and the seams are fantastic in fine thin hair. Will definitely be buying more and is my new go to brand 😉

Reply from Yilitehair2025-12-16

Hello Emma, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

The tape in extensions are just…the best !!!

The tape in extensions are just fantastic. The quality of the hair is great. I absolutely love them. The service has been wonderful as I accidentally purchased the wrong type and the exchange process has been seamless .

Reply from Yilitehair2025-12-16

Hello Megan, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

The products are excellent

The products are excellent. Will never go anywhere else. Customer service is outstanding. My favourite and only company I will use

Reply from Yilitehair2025-12-16

Hello Alison, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

The color was not as pictured ended up…

The color was not as pictured ended up being very red when it was supposed to be blonde. They have a terrible chemical smell. They come from china. They want me to pay return shipping plus 20% return fee. Their customer service is terrible.

Reply from Yilitehair2025-11-08

Hello from the Yilite Hair Service Team! We’re sorry for any inconvenience you’ve experienced! We want to make things right for you. Could you please reach out to our post-service email at [email protected] and share the details of the issue? We’ll process it as quickly as possible. Thanks so much for your patience—we’re looking forward to hearing from you!

Company messages

I have found the company and staff to be very helpful and very prompt with messaging. I made a mistake on my order and they bent backwards with helping me fix it.

Reply from Yilitehair2025-11-06

Hello Robyn, Thank you for your kind words and for taking the time to leave us a review! We truly appreciate your support and are thrilled to hear that you’re happy with our product. Your feedback means the world to us and helps us continue to improve. If you ever need any assistance, feel free to reach out. Thanks again for being a valued customer! 🫶

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