Great customer service 24/7 even…
Great customer service 24/7 even holidays! Keya was great!
Thank you for sharing your great feedback about Keya! Please let us know if you need assistance at any time, and we will gladly help you.
At ZipRecruiter, our mission is to actively connect people to their next great opportunity. ZipRecruiter's smart matching technology finds candidates with the right skills and experience and prompts them to apply. It uses ZipRecruiter AI to analyze the keywords, skills, experience, and location details in your job description. It then compares this information with the profiles and resumes of millions of job seekers in our database. The system then presents you with candidates whose qualifications are the strongest match, helping you quickly identify top talent. It also sends jobs to 100+ job boards with one click. ZipRecruiter provides 24/7 customer support for employers, rated highest for quality among major hiring platforms. You can contact us via: Phone, Live Chat or Email. Reasons to Believe ZipRecruiter is the #1-rated hiring site according to G2. ZipRecruiter delivers quality candidates to 80% of employers within the first day. ZipRecruiter serves both small businesses and enterprise employers including Fortune 100 companies. Product Features ZipIntro: Post jobs today, talk to qualified candidates tomorrow. ZipIntro does all the finding and scheduling of candidates for you. Invite the best to apply: Use our invite to apply feature to send a pre-written personal message to your favorite candidates so they’re more likely to notice your job. We provide recommendations on candidates you can Invite to Apply. Jobs where employers use Invite to Apply receive over 11x more candidates in the first day of posting. Jobs where employers use Invite to Apply receive over 7x more candidates. Jobs where employers use Invite to Apply receive 8x more great matches. Resume Database: Use smart filters to find candidates with the specific skills and qualifications you're looking for, and instantly unlock contact info in one click. Over 320K resumes added monthly.* The ZipRecruiter Resume Database boasts 53M resumes*, advanced search filters, and instant access to resumes and contact info making it a powerful tool for employers looking to hire qualified candidates fast. Job Description Templates: Save time writing your job description with one of our customizable templates. Search Jobs Create a job seeker profile Post a Job For Job Seekers We empower job seekers with the tools they need to stand out and get hired. Like a personal recruiter, we track down relevant opportunities in our marketplace, proactively pitch job seekers to hiring managers at top companies, and deliver status updates along the way. We make it easier to find work. Explore Jobs From the moment you start your job search on ZipRecruiter, our best-in-class job seeker experience is tailored to fit your needs. Meet Phil, your dedicated personal recruiter that is powered by ZipRecruiter’s AI technology. Phil works 24/7 to help you discover jobs, sending you job posts that are a great match for your skills and experience – so you never miss an opportunity. Phil also promotes your profile to employers for jobs you’ll love, making sure you stand out from the crowd and encouraging companies to reach out to you directly. No more filling out lengthy applications! Once Phil has your key information, you can apply to most jobs with just one click, saving you valuable time! With Phil, you’ll have a personalized job-seeking experience, encouraging you to apply to roles for which you’re a good match while also offering motivation, updates, and guidance along your job-seeking journey. Create a job seeker profile For Employers We match businesses of all sizes with the best people for their open roles. Reaching millions of job seekers through our site, email, and #1 rated-job seeker app, we target the most qualified candidates to apply when a job goes live in our marketplace. The result? More quality candidates and reduced hiring times. Hire Now We help you find qualified candidates fast. Our customizable templates make writing a job description fast and easy. With just one click, your job post goes live and gets instantly matched with candidates. Our powerful matching technology scans thousands of resumes to find candidates with the right skills, education, and experience for your job – then actively invites them to apply. You can review candidate applications through our smart, easy-to-use dashboard that helps you sort, review, and rate candidates. As you rate candidates, we learn more about your preferences and send you similar ones. To proactively engage candidates, use our Invite to Apply feature to send a pre-written, personalized message to your top candidates – so they’re more likely to apply to your job. Jobs where employers use Invite to Apply receive over 7x more candidates. With ZipRecruiter, we offer flexible pricing options upfront, allowing you to have a clear understanding of costs before posting your job to maximize your hiring budget. But first, get started with a free trial. During your free trial, post a job and have it promoted to matching job seekers, and you get to keep the candidates you receive. Post a job for free Based on job seeker app ratings, during the period of January 2017 to January 2023 from AppFollow for ZipRecruiter, CareerBuilder, Glassdoor, Indeed, LinkedIn, and Monster. ZipRecruiter Internal Data, average Jan. 1 – Dec. 31 2022.
Written by the business, not verified by us.ZipRecruiter (ziprecruiter.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Education & Training and its reputation is good. 82% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable when guiding them through the platform and explaining various options. People note that customer service is truly fantastic, providing quick and reliable assistance with account setup, job postings, and managing invoices smoothly. Some reviewers were not happy with the website, mentioning that the platform feels frustrating to navigate, delivers few results, and presents unexpected issues. A few other people also felt that they frequently received unexpected charges, struggled with unqualified candidates, and experienced ongoing difficulties with overall account management.
Auto-generated from all reviews of this business. For reference only.Great customer service 24/7 even holidays! Keya was great!
Thank you for sharing your great feedback about Keya! Please let us know if you need assistance at any time, and we will gladly help you.
Miguel patient and knowledgeable, he walked me through all of my issues
We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!
The BIGGEST SCAM! 35$/day and an unauthorized charge for 525.00 with no refund! Whatch what you do on there
We always aim to deliver a great experience, and we are disappointed when we don’t meet our customers’ expectations. We apologize that this was your experience using our platform. Please don't hesitate to reach out to our Customer Care team if you have any concerns. We are available to you 24/7 at 877-252-1062.
kris, great help with viewing candidates
We greatly appreciate your 5-star review. Thanks for sharing your rating with the community and us.
Kris helped me to post my job. She was wonderful and very supportive and patient. I'm on the road with no computer. She helped me post on my cell phone. I appreciate her help and support. Thank you Elizabeth Anderson
Thank you for sharing your great feedback about Kris! We are here 24/7 for your hiring needs. So please let us know if you need assistance at any time, and we will gladly help you.
Kris was very professional knowledgeable. Helped us login and reviewed the invite to reply
We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!
Miguel was very helpful helping me how to close and open the job he was great
We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!
Miguel was super helpful getting me logged back in and activating my account. Miguel was also very kind during our conversation.
We greatly appreciate your 5-star review. Thanks for sharing your rating with the community and us.
Great service by Miguel! He helped me get my accoutn verified. He also showed me around and helped me update a job.
Thank you for sharing your great feedback about Miguel! We are here 24/7 for your hiring needs. So please let us know if you need assistance at any time, and we will gladly help you.
Kris helped me duplicate my job.
We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!
The absolute worst. I applied for a position through the ZipRecruiter platform. I uploaded an updated version of my resume that aligned perfectly for the position I was applying for. The platform sent out my old resume, which should have been over-written when the newer version was uploaded. I never encounter any problems when applying through Indeed or Monster platforms.
We sincerely apologize that this was your experience using our platform. Please reach out to our 24/7 Customer Care team at [email protected]. We are always happy to help!
Miguel helped me address an issue with the Hiring Company settings quickly and clearly.
We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!
I was scammed into using this company being told there was HUGE pool of people. Do not use this for veterinary jobs its a scam. I paid an obscene amount of money to get ZERO candidate's and I reach out to the company asking what can be done and they have stopped talking with me.
We always aim to deliver a great experience, and we are disappointed when we don’t meet our customers’ expectations. We apologize that this was your experience using our platform. Please don't hesitate to reach out to our Customer Care team if you have any concerns. We are available to you 24/7 at 877-252-1062.
As an employer I can verify that the 1 star reviews are more along the lines of what you get with this company. I have been hiring for many years and decided to give them a shot. Wow $550 for 12 applicants with 0 of them qualified. Even the highly "qualified" candidates were not even close to what we are looking for.
We always aim to deliver a great experience, and we are disappointed when we don’t meet our customers’ expectations. We apologize that this was your experience using our platform. Please don't hesitate to reach out to our Customer Care team if you have any concerns. We are available to you 24/7 at 877-252-1062.
Today, I spoke with Kari P. She assisted me with several unexpected / higher than expected charges which had our Accounting department very concerned. Kari was incredibly pleasant and professional, walking me through where I could see the difference in plan pricing and explaining what had occurred. She was kind enough to assist me with a partial refund / partial credit, which will help allay the accountant's concerns. She is a credit to the department, and I was grateful for her help.
Thank you for sharing your great feedback about Cari! We are here 24/7 for your hiring needs. So please let us know if you need assistance at any time, and we will gladly help you.
I had trouble getting into my employer's account, but thankfully Migal helped me. Patient and good at giving directions.
We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!
Miguel was very helpful clearifying the cost and how to duplicte a job.
We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!
Miguel. Help answer my questions. Was very knowledgeable. Also help me edit my post.
We are happy to hear of your great interaction with Miguel! 🙌 Thank you for your 5-star rating!
Kris - assisted with a refund - Very pleasant - Not pushy!!
We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!
Miguel Was wonderful. We worked on payment of my account. He was very helpful when I could not get my payment to go through. He was great.
We appreciate you taking the time to let us know about your great interaction with Miguel! Thank you kindly.
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