Kris was very friendly
Kris was very friendly, prompt, and professional. She helped me post my job and extend my free trial.
We appreciate you taking the time to let us know about your great interaction with Kris! Thank you kindly.
At ZipRecruiter, our mission is to actively connect people to their next great opportunity. ZipRecruiter's smart matching technology finds candidates with the right skills and experience and prompts them to apply. It uses ZipRecruiter AI to analyze the keywords, skills, experience, and location details in your job description. It then compares this information with the profiles and resumes of millions of job seekers in our database. The system then presents you with candidates whose qualifications are the strongest match, helping you quickly identify top talent. It also sends jobs to 100+ job boards with one click. ZipRecruiter provides 24/7 customer support for employers, rated highest for quality among major hiring platforms. You can contact us via: Phone, Live Chat or Email. Reasons to Believe ZipRecruiter is the #1-rated hiring site according to G2. ZipRecruiter delivers quality candidates to 80% of employers within the first day. ZipRecruiter serves both small businesses and enterprise employers including Fortune 100 companies. Product Features ZipIntro: Post jobs today, talk to qualified candidates tomorrow. ZipIntro does all the finding and scheduling of candidates for you. Invite the best to apply: Use our invite to apply feature to send a pre-written personal message to your favorite candidates so they’re more likely to notice your job. We provide recommendations on candidates you can Invite to Apply. Jobs where employers use Invite to Apply receive over 11x more candidates in the first day of posting. Jobs where employers use Invite to Apply receive over 7x more candidates. Jobs where employers use Invite to Apply receive 8x more great matches. Resume Database: Use smart filters to find candidates with the specific skills and qualifications you're looking for, and instantly unlock contact info in one click. Over 320K resumes added monthly.* The ZipRecruiter Resume Database boasts 53M resumes*, advanced search filters, and instant access to resumes and contact info making it a powerful tool for employers looking to hire qualified candidates fast. Job Description Templates: Save time writing your job description with one of our customizable templates. Search Jobs Create a job seeker profile Post a Job For Job Seekers We empower job seekers with the tools they need to stand out and get hired. Like a personal recruiter, we track down relevant opportunities in our marketplace, proactively pitch job seekers to hiring managers at top companies, and deliver status updates along the way. We make it easier to find work. Explore Jobs From the moment you start your job search on ZipRecruiter, our best-in-class job seeker experience is tailored to fit your needs. Meet Phil, your dedicated personal recruiter that is powered by ZipRecruiter’s AI technology. Phil works 24/7 to help you discover jobs, sending you job posts that are a great match for your skills and experience – so you never miss an opportunity. Phil also promotes your profile to employers for jobs you’ll love, making sure you stand out from the crowd and encouraging companies to reach out to you directly. No more filling out lengthy applications! Once Phil has your key information, you can apply to most jobs with just one click, saving you valuable time! With Phil, you’ll have a personalized job-seeking experience, encouraging you to apply to roles for which you’re a good match while also offering motivation, updates, and guidance along your job-seeking journey. Create a job seeker profile For Employers We match businesses of all sizes with the best people for their open roles. Reaching millions of job seekers through our site, email, and #1 rated-job seeker app, we target the most qualified candidates to apply when a job goes live in our marketplace. The result? More quality candidates and reduced hiring times. Hire Now We help you find qualified candidates fast. Our customizable templates make writing a job description fast and easy. With just one click, your job post goes live and gets instantly matched with candidates. Our powerful matching technology scans thousands of resumes to find candidates with the right skills, education, and experience for your job – then actively invites them to apply. You can review candidate applications through our smart, easy-to-use dashboard that helps you sort, review, and rate candidates. As you rate candidates, we learn more about your preferences and send you similar ones. To proactively engage candidates, use our Invite to Apply feature to send a pre-written, personalized message to your top candidates – so they’re more likely to apply to your job. Jobs where employers use Invite to Apply receive over 7x more candidates. With ZipRecruiter, we offer flexible pricing options upfront, allowing you to have a clear understanding of costs before posting your job to maximize your hiring budget. But first, get started with a free trial. During your free trial, post a job and have it promoted to matching job seekers, and you get to keep the candidates you receive. Post a job for free Based on job seeker app ratings, during the period of January 2017 to January 2023 from AppFollow for ZipRecruiter, CareerBuilder, Glassdoor, Indeed, LinkedIn, and Monster. ZipRecruiter Internal Data, average Jan. 1 – Dec. 31 2022.
Written by the business, not verified by us.ZipRecruiter (ziprecruiter.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Education & Training and its reputation is good. 82% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable when guiding them through the platform and explaining various options. People note that customer service is truly fantastic, providing quick and reliable assistance with account setup, job postings, and managing invoices smoothly. Some reviewers were not happy with the website, mentioning that the platform feels frustrating to navigate, delivers few results, and presents unexpected issues. A few other people also felt that they frequently received unexpected charges, struggled with unqualified candidates, and experienced ongoing difficulties with overall account management.
Auto-generated from all reviews of this business. For reference only.Kris was very friendly, prompt, and professional. She helped me post my job and extend my free trial.
We appreciate you taking the time to let us know about your great interaction with Kris! Thank you kindly.
Miguel was very helpful and extremely patient. He walked me through the entire process of updating an inactive job listing, adding screening questions, and activating the listing. We discussed the different plans offered by ZipRecruiter and Miguel walked me through the entire dashboard to make sure I could properly navigate all available options.
We are happy to hear of your great interaction with Miguel! 🙌 Thank you for your 5-star rating!
Miguel was able to help me login when no one else has been able to for the past 4-6 weeks. I've spoken with multiple customer service reps and Miguel actually got me logged in. There's been some communication issue between @ziprecruiter email and our account email.
We appreciate you taking the time to let us know about your great interaction with Miguel! Thank you kindly.
Miguel was very patient in pointing out how to resolve my problem. The system somehow created a job seeker account so I was not seeing my employer portal
We appreciate you taking the time to let us know about your great interaction with Miguel! Thank you kindly.
So I'm on zip recruiter trying to find employment to which I've been unsuccessful. Now I'm not only let down by their company and policies, but I could be facing legal trouble if it goes in the wrong direction which is against me due to some scammer finding my information on ZipRecruiter and saying they wanted to hire me as their driver, then sending me a fraudulent check as payment! I would have thought a large company such as ZipRecruiter would have better safeguards in place to protect people and their information against these sort of things. I guess that's why I didn't think that it was fraud but now after speaking with the police and showing them the text messages from this "prospective employer" whom contacted me, they believed me when I told them I thought it was a scam but apparently they still have to send a report to detectives and ultimately it's up to the prosecutor to decide whether or not to try and charge me with check fraud! When I try to contact ZipRecruiter by phone over this matter I get a recorded message and told to email their support. So I guess I'll wait and see how this plays out but for now Im removing my profile from zip recruiter and I expect Zip recruiter to reach out to me directly via phone to discuss this matter because this is my freedom, integrity and my image at stake!
We take the safety and security of our users and the legitimacy of the jobs posted on our site very seriously. Please report any suspicious jobs by clicking the 'Report Job' button on the job ad or by sending an email to [email protected]. Job seekers can also visit www.ziprecruiter.com/trust/awareness to view common red flags & tips.
We are happy to hear of your great interaction with Kris! 🙌 Thank you for your 5-star rating!
Knowledge of Miguel the person who assisted me with how to view data base and resumes.
We are happy to hear of your great interaction with Miguel! 🙌 Thank you for your 5-star rating!
Serenity is a great employee! She helped explain how we can optimize our job posting - from better screening questions, biweekly updates, liking and un-liking candidates who apply, and utilizing the invitation to apply section to better filter candidates. Bust most important however, we admire her kindness, authenticity, friendliness, patience, and willingness to assist us. She definitely sets the example in customer service!
Thank you for sharing your great feedback about Serenity! We are here 24/7 for your hiring needs. So please let us know if you need assistance at any time, and we will gladly help you.
Helped to edit job description and navigate
We greatly appreciate your 5-star review. Thanks for sharing your rating with the community and us.
Miguel was very helpful upgrading my plan and accessing the resume data base 10/10.
Thank you for sharing your great feedback about Miguel! We are here 24/7 for your hiring needs. So please let us know if you need assistance at any time, and we will gladly help you.
Kris was very patient and helped me correct the posting to ensure compliance was met. She was extremely helpful and pleasant.
Thank you for sharing your great feedback about Kris! We are here 24/7 for your hiring needs. So please let us know if you need assistance at any time, and we will gladly help you.
Sales Staff seemed unsure of how things worked. Posted two premium jobs that were boosted. 0 viable results with a lot of time wasted. Felt like it was an effort to collect money with little care for the results. Looks like it is back to Indeed unfortunately. Really wanted it to work out with Zip
We always aim to deliver a great experience, and we are disappointed when we don’t meet our customers’ expectations. We apologize that this was your experience using our platform. Please don't hesitate to reach out to our Customer Care team if you have any concerns. We are available to you 24/7 at 877-252-1062.
Kris B. was very helpful getting a hold of a candidate i couldn't find that had responded to our job post also provided me with important tips and information pertaining schedule and so forth Thank you Kris B.
We appreciate you taking the time to let us know about your great interaction with Kris! Thank you kindly.
与 Serenity B 交谈。很高兴她回应了我的帮助请求。我的丈夫于 5 月 12 日去世,我于 5 月 6 日刚刚开设账户,没有时间处理申请人线索。宁静是如此善良和知识渊博。她解释了暂停和取消我的订阅之间的差异,如何使用我的积分进行简历,以及如何批量下载。太感谢她了!
Thank you for sharing your great feedback about Serenity! We are here 24/7 for your hiring needs. So please let us know if you need assistance at any time, and we will gladly help you.
Miguel was GREAT! He knew exactly what we needed, gave good directions, and we were able to quickly and efficiently solve our multiple issues.
Thank you very much for taking the time to review ZipRecruiter. Your feedback is very important to us! We are happy to hear that you had a good experience with us and our platform.
Kris was very helpful. She took care of my accidental purchase sent me back up again and gave me some nice pointers for looking for employees- very knowledgeable.
We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!
Krys, was super helpful with my emails blocked. And told me about the screening questions to optimize my ads.
We appreciate you taking the time to let us know about your great interaction with Kris! Thank you kindly.
Miguel, Was great and offered answers to all my questions about cancellation.
Thank you very much for taking the time to review ZipRecruiter. Your feedback is very important to us! We are happy to hear that you had a good experience with us and our platform.
Miguel was outstanding. He was very clear and helped me resolve my issues logging on and straightening out my account.
Thank you for sharing your great feedback about Miguel! We are here 24/7 for your hiring needs. So please let us know if you need assistance at any time, and we will gladly help you.
Miguel was very professional and knowledgeable regarding deletion of accounts. He was speedy and thorough in his troubleshooting and instructions to me. Happy Employer!
We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!
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