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Education & Training

ZipRecruiter

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200 reviews

4.3200 reviews
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About ZipRecruiter

Data updated
Website
ziprecruiter.com
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
82% (28/34)
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About this business

At ZipRecruiter, our mission is to actively connect people to their next great opportunity. ZipRecruiter's smart matching technology finds candidates with the right skills and experience and prompts them to apply. It uses ZipRecruiter AI to analyze the keywords, skills, experience, and location details in your job description. It then compares this information with the profiles and resumes of millions of job seekers in our database. The system then presents you with candidates whose qualifications are the strongest match, helping you quickly identify top talent. It also sends jobs to 100+ job boards with one click. ZipRecruiter provides 24/7 customer support for employers, rated highest for quality among major hiring platforms. You can contact us via: Phone, Live Chat or Email. Reasons to Believe ZipRecruiter is the #1-rated hiring site according to G2. ZipRecruiter delivers quality candidates to 80% of employers within the first day. ZipRecruiter serves both small businesses and enterprise employers including Fortune 100 companies. Product Features ZipIntro: Post jobs today, talk to qualified candidates tomorrow. ZipIntro does all the finding and scheduling of candidates for you. Invite the best to apply: Use our invite to apply feature to send a pre-written personal message to your favorite candidates so they’re more likely to notice your job. We provide recommendations on candidates you can Invite to Apply. Jobs where employers use Invite to Apply receive over 11x more candidates in the first day of posting. Jobs where employers use Invite to Apply receive over 7x more candidates. Jobs where employers use Invite to Apply receive 8x more great matches. Resume Database: Use smart filters to find candidates with the specific skills and qualifications you're looking for, and instantly unlock contact info in one click. Over 320K resumes added monthly.* The ZipRecruiter Resume Database boasts 53M resumes*, advanced search filters, and instant access to resumes and contact info making it a powerful tool for employers looking to hire qualified candidates fast. Job Description Templates: Save time writing your job description with one of our customizable templates. Search Jobs Create a job seeker profile Post a Job For Job Seekers We empower job seekers with the tools they need to stand out and get hired. Like a personal recruiter, we track down relevant opportunities in our marketplace, proactively pitch job seekers to hiring managers at top companies, and deliver status updates along the way. We make it easier to find work. Explore Jobs From the moment you start your job search on ZipRecruiter, our best-in-class job seeker experience is tailored to fit your needs. Meet Phil, your dedicated personal recruiter that is powered by ZipRecruiter’s AI technology. Phil works 24/7 to help you discover jobs, sending you job posts that are a great match for your skills and experience – so you never miss an opportunity. Phil also promotes your profile to employers for jobs you’ll love, making sure you stand out from the crowd and encouraging companies to reach out to you directly. No more filling out lengthy applications! Once Phil has your key information, you can apply to most jobs with just one click, saving you valuable time! With Phil, you’ll have a personalized job-seeking experience, encouraging you to apply to roles for which you’re a good match while also offering motivation, updates, and guidance along your job-seeking journey. Create a job seeker profile For Employers We match businesses of all sizes with the best people for their open roles. Reaching millions of job seekers through our site, email, and #1 rated-job seeker app, we target the most qualified candidates to apply when a job goes live in our marketplace. The result? More quality candidates and reduced hiring times. Hire Now We help you find qualified candidates fast. Our customizable templates make writing a job description fast and easy. With just one click, your job post goes live and gets instantly matched with candidates. Our powerful matching technology scans thousands of resumes to find candidates with the right skills, education, and experience for your job – then actively invites them to apply. You can review candidate applications through our smart, easy-to-use dashboard that helps you sort, review, and rate candidates. As you rate candidates, we learn more about your preferences and send you similar ones. To proactively engage candidates, use our Invite to Apply feature to send a pre-written, personalized message to your top candidates – so they’re more likely to apply to your job. Jobs where employers use Invite to Apply receive over 7x more candidates. With ZipRecruiter, we offer flexible pricing options upfront, allowing you to have a clear understanding of costs before posting your job to maximize your hiring budget. But first, get started with a free trial. During your free trial, post a job and have it promoted to matching job seekers, and you get to keep the candidates you receive. Post a job for free Based on job seeker app ratings, during the period of January 2017 to January 2023 from AppFollow for ZipRecruiter, CareerBuilder, Glassdoor, Indeed, LinkedIn, and Monster. ZipRecruiter Internal Data, average Jan. 1 – Dec. 31 2022.

Written by the business, not verified by us.

Is ZipRecruiter legit?

ZipRecruiter (ziprecruiter.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Education & Training and its reputation is good. 82% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable when guiding them through the platform and explaining various options. People note that customer service is truly fantastic, providing quick and reliable assistance with account setup, job postings, and managing invoices smoothly. Some reviewers were not happy with the website, mentioning that the platform feels frustrating to navigate, delivers few results, and presents unexpected issues. A few other people also felt that they frequently received unexpected charges, struggled with unqualified candidates, and experienced ongoing difficulties with overall account management.

Auto-generated from all reviews of this business. For reference only.

What people say

They continue to call and email even…

They continue to call and email even though I told them multiple times not to. Then they lie and say I checked some box on the site consenting to phone calls. Called a third time to complain and she told me where to go to uncheck the consent box which didn't exist. Then she tells me to email them at some special number. They are highly predatory. They sent me nothing but unqualified candidates. Just stay away.

I received a physical promotional…

I received a physical promotional mailer from ZipRecruiter advertising “Post now for free,” which included a promotional code and an expiration date of September 15, 2026. When I attempted to use the code before the expiration date, it was rejected as invalid/expired. I contacted customer service and was told I could not use the offer because I had previously used a free trial. I explained that the mailer I received did not prominently disclose that restriction and asked either for the offer to be honored or to be shown where that restriction was stated in the promotional terms. Unfortunately, the representative repeatedly stated that only one free trial is allowed and told me, “We cannot control every ad that goes out in the mail,” before offering me a discounted paid plan. My issue isn't that ZipRecruiter has eligibility requirements for promotions. My issue is receiving a promotional offer directly in the mail, with a code and future expiration date, only to be told the company will not honor it because of a restriction that was not clearly communicated on the material I received. Very disappointing experience and something other small business owners should be aware of when receiving promotional mailers

I’m very disappointed with the…

I’m very disappointed with the experience I had. I was initially told that one specific item was needed for my account, so I went out of my way to get it and provide what was requested. When I called back, I spoke with a different person who then told me that it could not be posted and that the process could not move forward. It’s extremely frustrating to be given one set of instructions, spend time completing them, and then be told something completely different by another representative. Your team needs to communicate better and get on the same page before giving information to clients. Clear and consistent communication is important, and this experience has been a waste of my time and very frustrating.

Ziprecruiter is a rip-off

Ziprecruiter is a rip-off! I tried to cancel the trail subscription on the same day but was unaware that the cancelation did not go through. Never received and communication on this issue or any job seekers replies. The representative confirmed this but could not issue a refund. It wasn't until I received my credit card bill was I aware the account was still open. This company makes it easy to sign up for a trail subscription but hard to cancel and seek a refund.

Bella was incredibly helpful and guided…Yes

Bella was incredibly helpful and guided me through the entire process of canceling my free subscription. She clearly explained each step, made sure I understood everything, and stayed with me until the process was complete. She was professional, patient, and friendly throughout the entire experience. I truly appreciate her excellent customer service.

刚刚花了几个小时更新我的​​…

我花了几个小时更新我的​​个人资料,申请了一份工作,但它丢失了我所有的数据,不得不重新开始,并且很确定它给我申请的雇主带来的东西是一团乱码。谢谢你浪费了我的时间。

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