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Education & Training

ZipRecruiter

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200 reviews

4.3200 reviews
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About ZipRecruiter

Data updated
Website
ziprecruiter.com
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
82% (28/34)
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About this business

At ZipRecruiter, our mission is to actively connect people to their next great opportunity. ZipRecruiter's smart matching technology finds candidates with the right skills and experience and prompts them to apply. It uses ZipRecruiter AI to analyze the keywords, skills, experience, and location details in your job description. It then compares this information with the profiles and resumes of millions of job seekers in our database. The system then presents you with candidates whose qualifications are the strongest match, helping you quickly identify top talent. It also sends jobs to 100+ job boards with one click. ZipRecruiter provides 24/7 customer support for employers, rated highest for quality among major hiring platforms. You can contact us via: Phone, Live Chat or Email. Reasons to Believe ZipRecruiter is the #1-rated hiring site according to G2. ZipRecruiter delivers quality candidates to 80% of employers within the first day. ZipRecruiter serves both small businesses and enterprise employers including Fortune 100 companies. Product Features ZipIntro: Post jobs today, talk to qualified candidates tomorrow. ZipIntro does all the finding and scheduling of candidates for you. Invite the best to apply: Use our invite to apply feature to send a pre-written personal message to your favorite candidates so they’re more likely to notice your job. We provide recommendations on candidates you can Invite to Apply. Jobs where employers use Invite to Apply receive over 11x more candidates in the first day of posting. Jobs where employers use Invite to Apply receive over 7x more candidates. Jobs where employers use Invite to Apply receive 8x more great matches. Resume Database: Use smart filters to find candidates with the specific skills and qualifications you're looking for, and instantly unlock contact info in one click. Over 320K resumes added monthly.* The ZipRecruiter Resume Database boasts 53M resumes*, advanced search filters, and instant access to resumes and contact info making it a powerful tool for employers looking to hire qualified candidates fast. Job Description Templates: Save time writing your job description with one of our customizable templates. Search Jobs Create a job seeker profile Post a Job For Job Seekers We empower job seekers with the tools they need to stand out and get hired. Like a personal recruiter, we track down relevant opportunities in our marketplace, proactively pitch job seekers to hiring managers at top companies, and deliver status updates along the way. We make it easier to find work. Explore Jobs From the moment you start your job search on ZipRecruiter, our best-in-class job seeker experience is tailored to fit your needs. Meet Phil, your dedicated personal recruiter that is powered by ZipRecruiter’s AI technology. Phil works 24/7 to help you discover jobs, sending you job posts that are a great match for your skills and experience – so you never miss an opportunity. Phil also promotes your profile to employers for jobs you’ll love, making sure you stand out from the crowd and encouraging companies to reach out to you directly. No more filling out lengthy applications! Once Phil has your key information, you can apply to most jobs with just one click, saving you valuable time! With Phil, you’ll have a personalized job-seeking experience, encouraging you to apply to roles for which you’re a good match while also offering motivation, updates, and guidance along your job-seeking journey. Create a job seeker profile For Employers We match businesses of all sizes with the best people for their open roles. Reaching millions of job seekers through our site, email, and #1 rated-job seeker app, we target the most qualified candidates to apply when a job goes live in our marketplace. The result? More quality candidates and reduced hiring times. Hire Now We help you find qualified candidates fast. Our customizable templates make writing a job description fast and easy. With just one click, your job post goes live and gets instantly matched with candidates. Our powerful matching technology scans thousands of resumes to find candidates with the right skills, education, and experience for your job – then actively invites them to apply. You can review candidate applications through our smart, easy-to-use dashboard that helps you sort, review, and rate candidates. As you rate candidates, we learn more about your preferences and send you similar ones. To proactively engage candidates, use our Invite to Apply feature to send a pre-written, personalized message to your top candidates – so they’re more likely to apply to your job. Jobs where employers use Invite to Apply receive over 7x more candidates. With ZipRecruiter, we offer flexible pricing options upfront, allowing you to have a clear understanding of costs before posting your job to maximize your hiring budget. But first, get started with a free trial. During your free trial, post a job and have it promoted to matching job seekers, and you get to keep the candidates you receive. Post a job for free Based on job seeker app ratings, during the period of January 2017 to January 2023 from AppFollow for ZipRecruiter, CareerBuilder, Glassdoor, Indeed, LinkedIn, and Monster. ZipRecruiter Internal Data, average Jan. 1 – Dec. 31 2022.

Written by the business, not verified by us.

Is ZipRecruiter legit?

ZipRecruiter (ziprecruiter.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Education & Training and its reputation is good. 82% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable when guiding them through the platform and explaining various options. People note that customer service is truly fantastic, providing quick and reliable assistance with account setup, job postings, and managing invoices smoothly. Some reviewers were not happy with the website, mentioning that the platform feels frustrating to navigate, delivers few results, and presents unexpected issues. A few other people also felt that they frequently received unexpected charges, struggled with unqualified candidates, and experienced ongoing difficulties with overall account management.

Auto-generated from all reviews of this business. For reference only.

What people say

可怕的可怕的建议

可怕的可怕的建议。显然没有办法细化你的搜索来排除这些工作。我宁愿死也不愿做销售工作,但出于某种原因,这就是我所能得到的一切。不仅如此,他们还向我展示 60-100 英里外的销售工作!事实上,我还没有找到一份我想要申请他们向我推荐的工作。我拥有 23 年的客户服务经验,同时在我的家族企业中从事簿记工作 30 年,但从未获得过任何清单。都是销售。我多次检查了我的设置并上传了我的简历和经验。

Reply from ZipRecruiter2026-08-01

Thank you for taking the time to provide your feedback. We'd like to assist you and address your concern. Please feel free to contact our 24/7 customer care team at [email protected]. Thank you kindly.

莱蒂西亚太棒了!!!!

莱蒂西亚太棒了!!!!我真的不记得接受过如此优质的客户服务。她超越了一切,甚至在我不知道需要帮助的事情上帮助了我!

Reply from ZipRecruiter2026-08-01

We greatly appreciate your 5-star review. Thanks for sharing your rating with the community and us.

令人惊讶的是,您欠我们 500 美元

他们没有传达出招聘信息已经超出了最初的活动范围——你得到了一些候选人,但三周后什么也没有——只是意外地收到了 504 美元的账单。他们需要告诉你,嘿,这个广告仍在运行,它花费了你 X 等。它的目的是在不产生价值的情况下增加账单。最初几天后没有匹配的候选人。当要求退款时,他们坚决否认。它建立在零价值产生的超额计费之上。

Reply from ZipRecruiter2026-08-01

We always aim to deliver a great experience, and we are disappointed when we don’t meet our customers’ expectations. We apologize that this was your experience using our platform. Please don't hesitate to reach out to our Customer Care team if you have any concerns. We are available to you 24/7 at 877-252-1062.

绝对垃圾

很少使用求职板,ZipRecruiter 提醒了我原因。除了一些小时/入门级工作之外,它对于任何其他工作来说绝对毫无价值。充斥着不合格的候选人,他们根本不合格。并且喜欢当你关闭工作时惊喜的账单!它说它已关闭,但仍处于活动状态并收到意外账单,然后您必须处理他们的客户服务。 经过多次尝试,每次都是一样的。如果你绝对需要使用求职板,请尝试 Indeed 或 LinkedIn 等,但除此之外,使用人工智能辅助的老式挖掘也是不错的选择。不惜一切代价避免使用 ZipRecruiter...这毫无意义。

Reply from ZipRecruiter2026-08-01

We always aim to deliver a great experience, and we are disappointed when we don’t meet our customers’ expectations. We apologize that this was your experience using our platform. Please don't hesitate to reach out to our Customer Care team if you have any concerns. We are available to you 24/7 at 877-252-1062.

克里斯帮助我重新登录,然后……

克里斯帮助我重新登录,并很友善地向我展示了简历数据库。

Reply from ZipRecruiter2026-08-01

Thank you for sharing your feedback. We truly appreciate our customers and want to ensure your experience is always a positive one. We are here 24/7 for your hiring needs. Please let us know if you need assistance at any time, and we will gladly help you!

一文不值!

如果可能的话,我会给他们零星评价。我正在删除我的帐户。我得到完全不相关的结果。我说的是其中100%。他们给我提供音乐的东西,我的简历或任何地方都没有音乐。最初有一个地方可以发布我正在寻找的职位名称。那已经消失了。而且你的算法没有使用我最初输入的那些职位。它们都与我的简历无关,它们都与我拥有的技能无关。我按照ai的建议删除了简历并重新上传。还有人工智能告诉我要做的其他几件事。我曾经喜欢 ZipRecruiter,但现在它是一个垃圾。我发送了一些东西来支持,他们坐下来哦,我们使用了一个很棒的算法。绝对没有建议。完全浪费时间。 经过此审查后,回复是联系支持人员?哈哈,我已经这么做了。没有帮助。仅供参考,我已经删除了您的应用程序。

Reply from ZipRecruiter2026-08-01

Thank you for taking the time to provide your feedback. We'd like to assist you and address your concern. Please feel free to contact our 24/7 customer care team at [email protected]. Thank you kindly.

科里·斯科特(Corey Scott)在我们的手机中表现出色……

科里·斯科特(Corey Scott)在我们的电话通话中表现出色,我觉得他对相关主题非常精通。他很容易交谈等等。

Reply from ZipRecruiter2026-08-01

We are happy to hear of your great interaction with Corey! 🙌 Thank you for your 5-star rating!

非常乐于助人且知识渊博,愿意…

非常乐于助人且知识渊博,愿意为客户付出更多努力,我喜欢她的态度和尊重的声音。莱蒂西亚是她的名字,我给她全部 5 颗星,然后是一些。 乌胡拉·布朗

Reply from ZipRecruiter2026-08-01

We greatly appreciate your 5-star review. Thanks for sharing your rating with the community and us.

卡里(Cari)对指导我有很大帮助……

卡里(Cari)在指导我浏览该网站方面提供了很大帮助。她很有耐心,很有礼貌,能够解释查看我的职位发布的不同方式,以及如何查看进入我的电子邮件的求职者的简历。谢谢卡里的帮助。我希望他们给你加薪,像你这样的员工很难找到。再次感谢您!

Reply from ZipRecruiter2026-08-01

We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!

我是 Zip 的新人,我必须打电话

我是 Zip 的新人,我必须打电话 (贝拉)帮助了我 她太棒了,她说话清晰而缓慢,对我很有耐心,一步一步引导我,她很高兴

Reply from ZipRecruiter2026-08-01

Thank you for sharing your feedback. We truly appreciate our customers and want to ensure your experience is always a positive one. We are here 24/7 for your hiring needs. Please let us know if you need assistance at any time, and we will gladly help you!

小企业主请远离!

小企业主请远离! 价格非常高,并且在没有通知我的情况下多次向我收费。然后拒绝退款。没有找到合适的人选。我确实通过免费获得了更好的结果。

Reply from ZipRecruiter2026-08-01

We always aim to deliver a great experience, and we are disappointed when we don’t meet our customers’ expectations. We apologize that this was your experience using our platform. Please don't hesitate to reach out to our Customer Care team if you have any concerns. We are available to you 24/7 at 877-252-1062.

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