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Education & Training

ZipRecruiter

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200 reviews

4.3200 reviews
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About ZipRecruiter

Data updated
Website
ziprecruiter.com
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
82% (28/34)
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About this business

At ZipRecruiter, our mission is to actively connect people to their next great opportunity. ZipRecruiter's smart matching technology finds candidates with the right skills and experience and prompts them to apply. It uses ZipRecruiter AI to analyze the keywords, skills, experience, and location details in your job description. It then compares this information with the profiles and resumes of millions of job seekers in our database. The system then presents you with candidates whose qualifications are the strongest match, helping you quickly identify top talent. It also sends jobs to 100+ job boards with one click. ZipRecruiter provides 24/7 customer support for employers, rated highest for quality among major hiring platforms. You can contact us via: Phone, Live Chat or Email. Reasons to Believe ZipRecruiter is the #1-rated hiring site according to G2. ZipRecruiter delivers quality candidates to 80% of employers within the first day. ZipRecruiter serves both small businesses and enterprise employers including Fortune 100 companies. Product Features ZipIntro: Post jobs today, talk to qualified candidates tomorrow. ZipIntro does all the finding and scheduling of candidates for you. Invite the best to apply: Use our invite to apply feature to send a pre-written personal message to your favorite candidates so they’re more likely to notice your job. We provide recommendations on candidates you can Invite to Apply. Jobs where employers use Invite to Apply receive over 11x more candidates in the first day of posting. Jobs where employers use Invite to Apply receive over 7x more candidates. Jobs where employers use Invite to Apply receive 8x more great matches. Resume Database: Use smart filters to find candidates with the specific skills and qualifications you're looking for, and instantly unlock contact info in one click. Over 320K resumes added monthly.* The ZipRecruiter Resume Database boasts 53M resumes*, advanced search filters, and instant access to resumes and contact info making it a powerful tool for employers looking to hire qualified candidates fast. Job Description Templates: Save time writing your job description with one of our customizable templates. Search Jobs Create a job seeker profile Post a Job For Job Seekers We empower job seekers with the tools they need to stand out and get hired. Like a personal recruiter, we track down relevant opportunities in our marketplace, proactively pitch job seekers to hiring managers at top companies, and deliver status updates along the way. We make it easier to find work. Explore Jobs From the moment you start your job search on ZipRecruiter, our best-in-class job seeker experience is tailored to fit your needs. Meet Phil, your dedicated personal recruiter that is powered by ZipRecruiter’s AI technology. Phil works 24/7 to help you discover jobs, sending you job posts that are a great match for your skills and experience – so you never miss an opportunity. Phil also promotes your profile to employers for jobs you’ll love, making sure you stand out from the crowd and encouraging companies to reach out to you directly. No more filling out lengthy applications! Once Phil has your key information, you can apply to most jobs with just one click, saving you valuable time! With Phil, you’ll have a personalized job-seeking experience, encouraging you to apply to roles for which you’re a good match while also offering motivation, updates, and guidance along your job-seeking journey. Create a job seeker profile For Employers We match businesses of all sizes with the best people for their open roles. Reaching millions of job seekers through our site, email, and #1 rated-job seeker app, we target the most qualified candidates to apply when a job goes live in our marketplace. The result? More quality candidates and reduced hiring times. Hire Now We help you find qualified candidates fast. Our customizable templates make writing a job description fast and easy. With just one click, your job post goes live and gets instantly matched with candidates. Our powerful matching technology scans thousands of resumes to find candidates with the right skills, education, and experience for your job – then actively invites them to apply. You can review candidate applications through our smart, easy-to-use dashboard that helps you sort, review, and rate candidates. As you rate candidates, we learn more about your preferences and send you similar ones. To proactively engage candidates, use our Invite to Apply feature to send a pre-written, personalized message to your top candidates – so they’re more likely to apply to your job. Jobs where employers use Invite to Apply receive over 7x more candidates. With ZipRecruiter, we offer flexible pricing options upfront, allowing you to have a clear understanding of costs before posting your job to maximize your hiring budget. But first, get started with a free trial. During your free trial, post a job and have it promoted to matching job seekers, and you get to keep the candidates you receive. Post a job for free Based on job seeker app ratings, during the period of January 2017 to January 2023 from AppFollow for ZipRecruiter, CareerBuilder, Glassdoor, Indeed, LinkedIn, and Monster. ZipRecruiter Internal Data, average Jan. 1 – Dec. 31 2022.

Written by the business, not verified by us.

Is ZipRecruiter legit?

ZipRecruiter (ziprecruiter.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Education & Training and its reputation is good. 82% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable when guiding them through the platform and explaining various options. People note that customer service is truly fantastic, providing quick and reliable assistance with account setup, job postings, and managing invoices smoothly. Some reviewers were not happy with the website, mentioning that the platform feels frustrating to navigate, delivers few results, and presents unexpected issues. A few other people also felt that they frequently received unexpected charges, struggled with unqualified candidates, and experienced ongoing difficulties with overall account management.

Auto-generated from all reviews of this business. For reference only.

What people say

克里斯

克里斯 出色的客户服务帮助我获取正确的公司信息,并帮助修复我们的徽标,并引导我完成整个过程。很高兴与真人交谈,帮助我了解平台和功能。

Reply from ZipRecruiter2026-08-01

We are happy to hear of your great interaction with Kris! 🙌 Thank you for your 5-star rating!

不适合我。

我无法提交任何申请,因为 Ziprecruiter 的程序确定我完全有效的电话号码无效,并且不允许我从该部分继续前进。我觉得我被剥夺了工作机会,因为他们的系统根本不喜欢我的电话号码。这是不公平的。

Reply from ZipRecruiter2026-08-01

Thank you for taking the time to provide your feedback. We'd like to assist you and address your concern. Please feel free to contact our 24/7 customer care team at [email protected]. Thank you kindly.

今天我和克里斯的经历非常特别!

今天我和克里斯的经历非常特别。克里斯很快帮助我批量发送了候选人名单,解释了流程并确保我能够完成任务。一切都充满耐心和友好的态度。如果我需要额外的帮助,希望可以联系克里斯!

Reply from ZipRecruiter2026-08-01

We greatly appreciate your 5-star review. Thanks for sharing your rating with the community and us.

我有过一次可怕的经历

我有过一次可怕的经历。我被告知我所在地区有 400 名申请人申请我的职位空缺。它还显示我有“2 位申请人”,ziprecruiter 的多名员工看到了这些申请人并与我分享。但当我点击它时,那里没有人。他们还证实没有候选人,尽管它说有。因此,对于潜在员工来说,这感觉像是虚假的希望。考虑到我在这个网站上寻找员工花了多少钱,我对此感到非常失望。我永远不会再使用这个网站。当Ziprecruiter多次提供虚假信息时,他们没有采取任何措施来纠正这种情况。

Reply from ZipRecruiter2026-08-01

We always aim to deliver a great experience, and we are disappointed when we don’t meet our customers’ expectations. We apologize that this was your experience using our platform. Please don't hesitate to reach out to our Customer Care team if you have any concerns. We are available to you 24/7 at 877-252-1062.

Zip 招聘人员审核

当您取消工作时,Zip 招聘人员不会为您提供全职工作。他们会在发布当天的剩余时间内自动将其删除。他们也从来没有提供他们所说的优质候选人。

Reply from ZipRecruiter2026-08-01

We always aim to deliver a great experience, and we are disappointed when we don’t meet our customers’ expectations. We apologize that this was your experience using our platform. Please don't hesitate to reach out to our Customer Care team if you have any concerns. We are available to you 24/7 at 877-252-1062.

AI绝对是垃圾

AI绝对是垃圾。 他们的建议与我正在寻找的东西都不接近。 显然,它从简历中提取了特定的单词并尝试使用它们,但准确性却令人震惊。 完全是浪费时间。

Reply from ZipRecruiter2026-08-01

Thank you for taking the time to provide your feedback. We'd like to assist you and address your concern. Please feel free to contact our 24/7 customer care team at [email protected]. Thank you kindly.

米格尔非常乐于助人并解释了…

米格尔非常乐于助人,并解释了如何结束工作。 关闭作业后我仍然可以使用该系统。 他很令人愉快。

Reply from ZipRecruiter2026-08-01

Thank you for sharing your feedback. We truly appreciate our customers and want to ensure your experience is always a positive one. We are here 24/7 for your hiring needs. Please let us know if you need assistance at any time, and we will gladly help you!

莱蒂西亚太棒了

莱蒂西亚太棒了! 首先,你们 24/7 都营业真是太棒了 - 但莱蒂西亚对我来说是一个很大的帮助!

Reply from ZipRecruiter2026-08-01

Thank you for sharing your feedback. We truly appreciate our customers and want to ensure your experience is always a positive one. We are here 24/7 for your hiring needs. Please let us know if you need assistance at any time, and we will gladly help you!

克里斯

克里斯(Kris)非常有帮助,他教我如何作为首次用户访问该网站并进行导航。同时向我展示如何添加用户和更新付款以及简历数据库如何工作。

Reply from ZipRecruiter2026-08-01

We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!

Miguel was very helpful in showing me…pausing a job

Miguel was very helpful in showing me how to pause/close a job. He walked me through every step of the process. You may want to better explain in your help section in providing the steps to pause a job and not only what is affected when doing that.

Reply from ZipRecruiter2026-08-01

Thank you very much for taking the time to review ZipRecruiter. Your feedback is very important to us! We are happy to hear that you had a good experience with us and our platform.

I had a fantastic transaction

I had a fantastic transaction. I found help within 4 days. The website was super easy to navigate, and the customer service 24/7 is fantastic. I will be back if I need new hires.

Reply from ZipRecruiter2026-08-01

We are happy to hear that you had a good experience. Thank you very much for taking the time to review ZipRecruiter - Your feedback is very important to us!

可怕

可怕。我付了 280 美元,却什么也没得到。我添加了与我的员工描述相关的所有单词,并且得到了零个匹配的候选人。我在 Indeed 上也做了同样的事情,我得到了 10 名匹配的候选人。打电话给 ZR 后,他们告诉我,如果我付更多的钱,他们会拿走 280 美元并使用它。不,谢谢。不浪费更多的钱。该企业不以任何方式关心或提供帮助。浪费时间。

Reply from ZipRecruiter2026-08-01

We always aim to deliver a great experience, and we are disappointed when we don’t meet our customers’ expectations. We apologize that this was your experience using our platform. Please don't hesitate to reach out to our Customer Care team if you have any concerns. We are available to you 24/7 at 877-252-1062.

他们提供了为期 2 天的测试,然后我想……

他们提供了为期 2 天的测试,然后我以为我取消了它。 今天突然我收到一张 819.24 美元的账单。 它运行了一个月,每天收费超过 30 美元,这太贵了。 我只收到了 4 名不符合这份工作资格的申请人。 真是浪费钱。 我通过 Facebook 和 craigslist 免费获得更好的结果。

Reply from ZipRecruiter2026-08-01

We always aim to deliver a great experience, and we are disappointed when we don’t meet our customers’ expectations. We apologize that this was your experience using our platform. Please don't hesitate to reach out to our Customer Care team if you have any concerns. We are available to you 24/7 at 877-252-1062.

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