For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Education & Training

ZipRecruiter

ClaimedCollecting reviews

200 reviews

4.3200 reviews
Write a review

About ZipRecruiter

Data updated
Website
ziprecruiter.com
Category
Education & Training
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
82% (28/34)
Do you own ZipRecruiter? Claim this profile for free and start replying to reviews.

About this business

At ZipRecruiter, our mission is to actively connect people to their next great opportunity. ZipRecruiter's smart matching technology finds candidates with the right skills and experience and prompts them to apply. It uses ZipRecruiter AI to analyze the keywords, skills, experience, and location details in your job description. It then compares this information with the profiles and resumes of millions of job seekers in our database. The system then presents you with candidates whose qualifications are the strongest match, helping you quickly identify top talent. It also sends jobs to 100+ job boards with one click. ZipRecruiter provides 24/7 customer support for employers, rated highest for quality among major hiring platforms. You can contact us via: Phone, Live Chat or Email. Reasons to Believe ZipRecruiter is the #1-rated hiring site according to G2. ZipRecruiter delivers quality candidates to 80% of employers within the first day. ZipRecruiter serves both small businesses and enterprise employers including Fortune 100 companies. Product Features ZipIntro: Post jobs today, talk to qualified candidates tomorrow. ZipIntro does all the finding and scheduling of candidates for you. Invite the best to apply: Use our invite to apply feature to send a pre-written personal message to your favorite candidates so they’re more likely to notice your job. We provide recommendations on candidates you can Invite to Apply. Jobs where employers use Invite to Apply receive over 11x more candidates in the first day of posting. Jobs where employers use Invite to Apply receive over 7x more candidates. Jobs where employers use Invite to Apply receive 8x more great matches. Resume Database: Use smart filters to find candidates with the specific skills and qualifications you're looking for, and instantly unlock contact info in one click. Over 320K resumes added monthly.* The ZipRecruiter Resume Database boasts 53M resumes*, advanced search filters, and instant access to resumes and contact info making it a powerful tool for employers looking to hire qualified candidates fast. Job Description Templates: Save time writing your job description with one of our customizable templates. Search Jobs Create a job seeker profile Post a Job For Job Seekers We empower job seekers with the tools they need to stand out and get hired. Like a personal recruiter, we track down relevant opportunities in our marketplace, proactively pitch job seekers to hiring managers at top companies, and deliver status updates along the way. We make it easier to find work. Explore Jobs From the moment you start your job search on ZipRecruiter, our best-in-class job seeker experience is tailored to fit your needs. Meet Phil, your dedicated personal recruiter that is powered by ZipRecruiter’s AI technology. Phil works 24/7 to help you discover jobs, sending you job posts that are a great match for your skills and experience – so you never miss an opportunity. Phil also promotes your profile to employers for jobs you’ll love, making sure you stand out from the crowd and encouraging companies to reach out to you directly. No more filling out lengthy applications! Once Phil has your key information, you can apply to most jobs with just one click, saving you valuable time! With Phil, you’ll have a personalized job-seeking experience, encouraging you to apply to roles for which you’re a good match while also offering motivation, updates, and guidance along your job-seeking journey. Create a job seeker profile For Employers We match businesses of all sizes with the best people for their open roles. Reaching millions of job seekers through our site, email, and #1 rated-job seeker app, we target the most qualified candidates to apply when a job goes live in our marketplace. The result? More quality candidates and reduced hiring times. Hire Now We help you find qualified candidates fast. Our customizable templates make writing a job description fast and easy. With just one click, your job post goes live and gets instantly matched with candidates. Our powerful matching technology scans thousands of resumes to find candidates with the right skills, education, and experience for your job – then actively invites them to apply. You can review candidate applications through our smart, easy-to-use dashboard that helps you sort, review, and rate candidates. As you rate candidates, we learn more about your preferences and send you similar ones. To proactively engage candidates, use our Invite to Apply feature to send a pre-written, personalized message to your top candidates – so they’re more likely to apply to your job. Jobs where employers use Invite to Apply receive over 7x more candidates. With ZipRecruiter, we offer flexible pricing options upfront, allowing you to have a clear understanding of costs before posting your job to maximize your hiring budget. But first, get started with a free trial. During your free trial, post a job and have it promoted to matching job seekers, and you get to keep the candidates you receive. Post a job for free Based on job seeker app ratings, during the period of January 2017 to January 2023 from AppFollow for ZipRecruiter, CareerBuilder, Glassdoor, Indeed, LinkedIn, and Monster. ZipRecruiter Internal Data, average Jan. 1 – Dec. 31 2022.

Written by the business, not verified by us.

Is ZipRecruiter legit?

ZipRecruiter (ziprecruiter.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Education & Training and its reputation is good. 82% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable when guiding them through the platform and explaining various options. People note that customer service is truly fantastic, providing quick and reliable assistance with account setup, job postings, and managing invoices smoothly. Some reviewers were not happy with the website, mentioning that the platform feels frustrating to navigate, delivers few results, and presents unexpected issues. A few other people also felt that they frequently received unexpected charges, struggled with unqualified candidates, and experienced ongoing difficulties with overall account management.

Auto-generated from all reviews of this business. For reference only.

What people say

Best support chat experience! Kristine was amazing!

Kristine was amazing!! She was extremely professional, friendly and very helpful in quickly assisting me with the questions I had about my account and creating my job post. She provided clear step by step directions and made the whole process very easy and pleasant! And as a BONUS I was lucky enough to connect with her two times in a row when I used the chat feature! Overall this was the best support chat experience I have experienced in a while!!

Reply from ZipRecruiter2026-06-20

Thank you for sharing your great feedback about Kristine! We are here 24/7 for your hiring needs. So please let us know if you need assistance at any time, and we will gladly help you.

Miguel was extremely informative and…

Miguel was extremely informative and was able to help me with my verification very effortlessly and quick. He also provided a couple of quick tips to help with my hiring add.

Reply from ZipRecruiter2026-06-20

Thank you for sharing your great feedback about Miguel! We are here 24/7 for your hiring needs. So please let us know if you need assistance at any time, and we will gladly help you.

Get ready to delete multiple useless messages

I used this app for months. 95% of the hits were not only out of state, across country, but also even out of the country. Contacted their AI customer service three times, same advice every time. "Make sure your settings are correct." My settings have been correct the entire time, zip code correct, and not willing to relocate. Use this app only if you're ready to delete hundreds of useless alerts.

Reply from ZipRecruiter2026-06-06

Thank you for your feedback. For help with email alerts, please contact us at [email protected]. We are happy to help.

I chatted with Kristine

I chatted with Kristine. I was having issues trying to post a job. My credit card was expired, that never crossed my mind to check but Kristine caught it immediately and my job was posted within minutes. She was very fast and very helpful!

Reply from ZipRecruiter2026-06-06

Thank you for sharing your great feedback about Kristine! We are here 24/7 for your hiring needs. So please let us know if you need assistance at any time, and we will gladly help you.

People also looked at