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5econds（5econds.com）在 OK.one 的综合评分为 2.8 分（满分 5 分），基于本站收录的 470 条用户评价，属于家居与园艺分类，口碑较差。评价两极分化：41% 给出 4 星及以上，同时 42% 打了 1 星；商家回复了 54% 的差评。数据最后更新于 2026-10-24。
Hi. I ordered a product for over 130 USD. They send me the total wrong product, and the owner (Alex) doesn't want to refund the amount, even it's absolut clear, that's not the same product! If you try to contact 5econds, half of the mail don't work. Please be aware of this company!
I'll never order here again. I ordered a massager from them only to find that it took forever for their delivery. as I was waiting for it i chanced on similar products being sold much cheaper on other sites. can only blame my own ignorance but reading the other negative reviews it seems it explain why they don't refund. Also you find all their replies to complains here is a standard reply message. No genuine attempt to resolve. They are not alone, now a new company SOULYFT that have the same look and feel and ads taking over. Highly suspect it is the same company. Authorities should really look into this. Something smells wrong
I don’t recommend any one buying from this website. I bought an item but by mistake put the wrong address and when it was sent back (after like a month) I asked for a refund and they wouldn’t give it to me. They just sent me another one with the wrong address again.
This is a SCAM! Just give me my damn money back!
Hi Jesse, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
IMG_0585. IMG_0584.HEIC Bought sandals in image above. First it took over two months to arrive. Then I have not had the sandal for 6 months and the are coming unglued and material fading Mind you that I only where them for house shoes. It was a waste of money won’t purchase agaiin. E Jackson
Hi Evelyn, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
I ordered 3 products on 7/20/2020. It took 50 DAYS FOR THE ITEMS TO ARRIVE! ! ! I wrote an email on 8/3/20 asking where my items where and found out that 2 of the 3 items had not even been shipped yet ! ! Yes, this could be due to COVID, but there was no warning or statement on the website when I placed my order. Their reply 9/9/20 is the standard "pre-recorded" response that they give to anyone who has problems with their order.
Hi Jean, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
I ordered tactical gloves . The shipment got delayed from the seller for 3 months . I made inquiries and the customer service responded very nicely every time and kept me informed. Very professionally. And finally I received my item . I guess it happens sometimes. I'm happy . it's okay.
Hi Ross, Thank you so much for the feedback, we really appreciate it. We are always put extra effort to improve our service and ensure every customer has a great shopping experience with us so it means a lot to us seeing your review. If you need any help kindly feel free to drop us a reply. Our support team will be happy to get to you immediately. Have a nice day, 5econds Inc.
The items are not like what they described on the web site, the quality is poor! The products are totally inconsistent with the products they advertise and charge for! Basically 5econds.co made it very difficult for the costumes to return the items.
Hi Sunflower, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
I ordered shoes from the company took 3 months to get them and they were slightly too small (my fault) I emailed them and they told me they couldn't do anything about it no refund no exchange, stay away from this site it is a scam
Hi Jordan, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
It's now been 2 months since I ordered from this company and nothing. I contacted them about a refund, no chance, I asked for a tracking number, I was given a number with no courier attached. When I asked about this I was sent a screen shot of tracking for a shipment from China. I believe I heard about them by an ad on Pinterest so a) I won't respond to any more ads on Pinterest and b) I'll kiss 80 bucks good-bye and chalk it up to experirnce.
Hi gmnorthof49, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
Do not trade with this company, my delivery of a camera which was broken also a usb charger broken. I've sent several emails about this and all I've had is BS and delaying tactics. Now six months on I've had enough and just want to warn people away from this disgraceful con company.
Hi Steve, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
The company Is total scam, stay away and don’t get hooked by YouTube ad
Hi Grigory, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
Yes, I have also been scammed, have paid my $$, no product, no shipping details. Youtube should not advertise this scam!
Hi Geoff, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
Horrible experience. It took almost 30 day’s to get my order, when I finally got it; nothing like the one I ordered. I was told no refunds or returns after 30 days from date of order. I was asked to send a picture, so I did. Their response was each one is printed separately and will look different. That is bull crap. Complete waste of money.
Hi Jen, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
And the only reason this company is getting 1 star is because “Alex” was so quick to reply to my email. After reviewing other 1 star reviews, I found that their experiences were exactly the same as mine. The sandals I ordered to help my bunion arrived 3 months after I ordered them. Unfortunately they were too big. “Alex” requested that I send a photo of the package & I included a picture of them on my feet. His quick response advised that they’d sent the correct size so they couldn’t honor my request for a replacement or refund; BUT would give me 50% off on my next order. Really?!? Why would I be dumb enough to do that? This way, I wouldn’t be able to get a refund again & no I’d have 2 pair of unwearable sandals & they’d have more of my money. Unbelievable!! Who has $40 to throw away these days?? DO NOT DO BUSINESS WITH THIS COMPANY! There are other more reputable companies that are honest & trustworthy. SAVE YOUR HARD EARNED MONEY!
Hi Ymt7765, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
Been waiting since start of May for my item and it still has not been received. After multiple emails, alex at 5econds sends the same copy and pasted email back to me, how they will not refund me and it is on its way. It is now almost September and my item was an item to use in the summer. *Updates* Alex has offered a full refund as of September 2nd, but has not issued it and will not return any of my emails. I believe this company is an opportunist scam business hoping customers give up on getting their items or money back. September 19th, 2020 Still no response or reply from the company. No refund issued and no product received.
Hi Curtis, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
This company is very un-helpful and are very incompetent! They screwed up my order and then they canceled it without asking me anything about the order! They don’t deserve to be in business with the way they treat their customers! You will be ripped off and cheated from this company! They don’t want to help you, and even try to charge you for multiple orders that you don’t even make with their company! All they want is to cheat you and get your money! DO NOT ORDER FROM THIS COMPANY UNLESS YOU WANT TO THROW AWAY YOUR MONEY AND BE TREATED LIKE YOU DON’T MATTER WHATSOEVER!!!! THEY DON’T LISTEN TO YOU AND THEY DON’T CARE ABOUT WHAT YOU NEED OR WANT!!! DO NOT WASTE YOUR TIME OR MONEY ORDERING FROM THIS COMPANY!!!!
Hi Ann Colby, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
5econds.com is scam website, i have made an order since May20 and nothing was received yet this guy Alex from their support (which i believe its a 1 guy operation ...),he keep saying that am going to receive it in 1 week for 3 months ...
Hi Fawzi Saleh, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
I ordered two items at the beginning of June. One piece arrived in early August, packaged poorly and therefore damaged in the post. The expensive torch is still not here, now end of August, and "Alex" is "referring the case to his superior" - for the second time. I had some hope when I sent an email about the damaged goods and he got back to me straight away, with similar platitudes to those I have read. I am thinking that I've done my money at this point. Once bitten...
Hi Consumer, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
Do Not buy from from them. every thing is incredibly over price
Hi Sam Zhang, I'm really sorry to hear about your experience. We only ever want our customers to have the best shopping experience with us. We always work hard to resolve any issues you may experience, so this definitely doesn't sound right. When you have a chance can you please reach out to us with your order information so I can investigate what's happened, and hopefully turn your experience with us around as soon as possible. Depending on the region/area some of our sellers have had delays in deliveries that are really difficult to avoid totally due to the current circumstances with the global pandemic. Thank you, 5econds Inc.
Daviesandcooper
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Lodge Brothers (Funerals) Ltd共 470 条符合条件的评价
