Allergy Test

Hi Gillian, Thank you for your feedback. We’re pleased to hear that Cameron was able to provide clarity around the online component and that you found our customer service excellent and responsive. We also appreciate your suggestion regarding a follow-up email for unreturned tests — feedback like this helps us improve our service. We’ll be sure to share your kind words with Cameron. Customer Service Team, Allergy Test.

Hi Lisa, Thank you for sharing your experience. We’re so pleased to hear that you found your second intolerance test so detailed and informative. We’re also delighted that Shawn was able to promptly resend your report and put your mind at ease. We’ll be sure to pass along your kind words to him. Customer Service Team, Allergy Test.

Hi Ru, Thank you for your feedback. We’re delighted to hear that Avery was able to answer your question so quickly and provide the support you needed. We’ll be sure to share your kind words with him. Customer Service Team, Allergy Test.

Hi Carla, Thank you for your feedback. We’re pleased to hear that Terry was able to assist you with the postal code issue, enter your details, and provide the PDF forms along with instructions. We’ll be sure to share your appreciation with him. Customer Service Team, Allergy Test.

Hi Kris, Thank you for sharing your detailed feedback. We’re sorry to hear that the process initially felt unclear and that you experienced difficulty without having access to a printer. We’ll certainly take your comments on board as we continue to improve our ordering and submission process. We’re glad, however, that Cameron was able to provide clear guidance and explain the next steps for you. We’ll be sure to pass along your kind words to him. Customer Service Team, Allergy Test.

Hi Bradford, Thank you for sharing your experience with us. We’re truly sorry to hear about the challenges you’ve faced over the past few years, and we’re so pleased that Angel was able to provide the support you needed by resending your submission form. It’s wonderful to know she could make the process easier for you after such a difficult time. We wish you all the very best moving forward and truly appreciate your kind words. Customer Service Team, Allergy Test.

Hello Robin, Thank you for your feedback. We’re delighted to hear that you received excellent service. Your kind words are greatly appreciated. Customer Service Team, Allergy Test.

Hi Linda, Thank you for your feedback. We’re so pleased to hear that our chat team was both timely and friendly in assisting you, and that they were able to provide further support to help you complete your order. Your kind words are greatly appreciated. Customer Service Team, Allergy Test.

Thank you for sharing your experience. We’re glad to hear that Jordan was quick to respond and helped clear up the misunderstanding about your online hair test. If you have any further questions, our 24/7 live chat team is always available to assist you through our homepage. Kind regards, Customer service team

Thank you for your kind words. We’re so pleased to hear you received a quick, accurate, and well-mannered response, and that our customer service left you feeling happy. It’s wonderful to know our team made a positive impression. If you need further assistance, our 24/7 live chat team is always available via our homepage. Kind regards, Customer service team

Thank you for your feedback. We’re delighted to hear that Jesse was helpful and provided you with quick answers. It’s great to know he was able to support you efficiently. If you need any further assistance, our 24/7 live chat team is always available via our homepage. Kind regards, Customer service team

Thank you for sharing your experience. We’re delighted to hear that Jesse was quick, helpful, and provided clear guidance on how to take your test. It’s great to know our live chat made things simple and straightforward for you. If you need any more assistance, our 24/7 live chat team is always available via our homepage. Kind regards, Customer service team

Thank you for your feedback. We’re so pleased to hear that your problem was handled immediately and that you received great service. If you need any further help, our 24/7 live chat team is always available through our homepage. Kind regards, Customer service team

Thank you for sharing your feedback. We’re delighted to hear that Shawn provided you with clear information and great service. If you ever need further assistance, our 24/7 live chat team is always available via our homepage. Kind regards, Customer service team

We’re sorry to hear about your experience. I can see that you reached out to our live chat team, and I have personally looked into this for you. My colleague has already emailed you the details, and I apologise for the delay in getting this resolved. If you still require further assistance with your refund, please respond directly to that email or contact our 24/7 live chat team via the homepage so we can finalise this quickly for you. Kind regards, Customer service team

Hi Sue, Thank you for your feedback! We’re pleased to hear Emily was able to assist you promptly and that her help was valuable to you. Customer Service Team, Allergy Test.

Hi Rob, Thank you for your detailed and honest feedback. We're very sorry to hear that your experience did not meet expectations and that you encountered multiple issues — from order fulfillment to communication and concerns about result accuracy. We recognize how important it is for our service to be not only accessible and responsive but also clear in its offerings and policies. The situation you described regarding the couples bundle and delay in receiving the second kit is unacceptable, and we sincerely apologize for the frustration and inconvenience this caused you and your partner. Regarding the results, it's important to note that our hair testing method is non-diagnostic and is based on bioresonance technology, which some individuals find helpful as a complementary wellness tool. However, we understand and respect that this approach may not align with everyone's health needs or expectations, especially when medical conditions are involved. We also acknowledge your concern about the money-back guarantee and want to ensure we are being fully transparent. The guarantee does apply to specific testing types (such as hair analysis), but we take your feedback seriously and will review how we present this information to avoid confusion. We’re deeply sorry that your experience has left you feeling disappointed and let down. If you have not yet received full resolution, our customer care team remains available via live chat and will make every effort to address your concerns. Thank you again for taking the time to share your experience — your feedback will be used to help us improve. Warm regards, Customer Service Team, Allergy Test.

Hi Doha, Thank you for your feedback! We’re glad we could assist you so quickly and meet your needs. Customer Service Team, Allergy Test. Ask ChatGPT

Hello, Thank you for sharing your experience. We’re pleased to hear our team could clarify the process quickly and clearly for you, and we look forward to you receiving your results soon. Customer Service Team, Allergy Test.

Thank you for your feedback! We’re delighted to hear that Avery was able to assist you quickly and get your results emailed to you. If you need any further help, our live chat team is always ready to support you. Kind regards, Customer service team