America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
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Is Allergy Test legit?
Allergy Test (allergytest.co) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is good. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 35 of them were added in the last 12 months. Last updated 2026-08-12.
I recently visited the London Allergy…and Immunology Clinic in London
I recently visited the London Allergy and Immunology Clinic and met with Professor Rudenko, an allergy specialist, for ongoing respiratory and skin reactions which I have had for about 35 years. From my first appointment his approach was caring, thorough and reassuring. He listened carefully to my symptoms, reviewed my medical history and explained each step of the testing process clearly. I was given clear & understandable information on costs, outcomes and further tests.
The next stage was to conduct some tests. His Team were helpful, communicative and provided information that I needed.
The 1st set of stool and blood tests were carried out and the results were discussed in detail so that I fully understood my triggers and treatment options. I was given a course of antibiotics to address the issues identified and then another set of tests were conducted to compare a before and after analysis. The results were definitive.
I was then provided with a kit of solutions to address the results of the outcomes from the tests. I was also advised to take a graft test to identify food allergies, which I did and the outcome was discussed.
The treatment plan provided clear details of my allergies and has already made a noticeable difference. I feel far more confident managing my allergies now. Over the years I have seen several Allergy Specialists who did not identify the root causes of my rashes and pain. The consultation with Professor Rudenko has been a game changer for my lifestyle.
Overall, Professor Redunko and his Team are knowledgeable, patient, and genuinely committed to helping their patients. I would highly recommend them to anyone seeking specialist allergy care.
Jordan was very helpful with providing an update on my test progress. Whilst the tracking tool indicated the test was complete, there are still steps to go. I’m looking forward to seeing results
Terry was very polite and efficient. i was unsure if the company would take my dogs sample. he looked me up and said it would be fine i really appreciate a polite agent rather than AI. so keep using live agents, like Terry.
I worked with Kai on my missing tests. She is sending my information out to the right department and gave me the information needed to send out the tests.
Cameron was great at outlining what needs to be completed for the test. I do wonder if you could make the instructions more clear, so it’s not on the customer to follow up with questions.
Reply from Allergy Test2025-10-07
Hi Lara,
Thank you for your feedback. We’re delighted to hear that Cameron was great at explaining the test process and providing clear guidance. We also appreciate your suggestion regarding the instructions feedback like yours helps us identify where we can improve clarity for our customers. We’ll be sure to pass along both your kind words and your helpful comments to our team.
Customer Service Team,
Allergy Test.
Emily gave me all of the information I needed!! She was very informative and kind in letting me know how the shipping process works.
Reply from Allergy Test2025-10-07
Hi Mia,
Thank you for your feedback. We’re delighted to hear that Emily was so informative and kind while explaining how the shipping process works. We’ll be sure to pass along your kind words to her.
Customer Service Team,
Allergy Test.
Thx to Terry for the info he provided. It put me at ease and I'll wait patiently for any update. So far so good.
Reply from Allergy Test2025-10-07
Hi Phil,
Thank you for your feedback. We’re so pleased to hear that Terry was able to provide the information you needed and put your mind at ease. We appreciate your patience while you await further updates and are glad to know your experience has been positive so far.
Customer Service Team,
Allergy Test.
I had not heard anything from the company at all. Shawn checked into it and said that it hasn't arrived in the UK yet. I let him know that the "track your test" on the website wasn't even showing that they were waiting for my submission. He sent me a copy of the database to let me know that I WAS in the system.
Reply from Allergy Test2025-10-02
Hi Gail,
Thank you for your feedback. We’re sorry for any concern caused by the lack of updates, but we’re glad to hear that Shawn was able to investigate, confirm your submission was in the system, and provide you with reassurance. We’ll be sure to pass along your kind words to him, and we appreciate your patience while your test makes its way to the UK.
Customer Service Team,
Allergy Test.
I need help with my previous order made in 2021 and Cameron helped me locate my order quickly and professionally. REally satisfied with the positive experience.
Reply from Allergy Test2025-10-02
Hi Randy,
Thank you for your feedback. We’re delighted to hear that Cameron was able to quickly and professionally help you locate your previous order from 2021. It’s wonderful to know you had such a positive experience, and we’ll be sure to share your kind words with him.
Customer Service Team,
Allergy Test,
Cameron was quick in responses with my questions. He made 'chat with a representative' very easy and comfortable.
Reply from Allergy Test2025-10-02
Hi Katelynn,
Thank you for your feedback. We’re so pleased to hear that Cameron responded quickly to your questions and made the live chat experience easy and comfortable for you. We’ll be sure to pass along your kind words to him.
Customer Service Team,
Allergy Test.
I couldn't send my sample to the US due to the new Regulations. So I asked about what to do and they gave me the direct address for the UK lab
Thanks Terry!
Reply from Allergy Test2025-10-02
Hi Nathaneal,
Thank you for your feedback. We’re glad to hear that Terry was able to provide you with the correct UK lab address and help you navigate the new regulations around sending your sample. We’ll be sure to share your kind words with him.
Customer Service Team,
Allergy Test.
Had a few questions about test. So used the live chat function.
Had a response from Emily who helped answer my question and was very helpful. Great service
Reply from Allergy Test2025-10-02
HI Jolene,
Thank you for your feedback. We’re delighted to hear that Emily was able to assist you through live chat, answer your questions, and provide such helpful service. We’ll be sure to share your kind words with her.
Customer Service Team,
Allergy Test.
I was unsure of my submission after purchasing a allergen test for food sensitivity because I lost my email.... I wasn't sure what was happening after a month not receiving any test kit.. However, my caring customer service agent Cameron assisted me in tracking down my submission information and I was guided in the right direction, which helped my perfectly resolve my situation! Thanks Cameron!
Reply from Allergy Test2025-09-19
Thank you for your review! We’re so pleased to hear that Cameron was able to help you track down your submission information and guide you through the process, resolving your situation perfectly. We’ll make sure to pass on your thanks!
Kind regards,
Customer service team
Jordan was extremely helpful on explaining to me how the samples worked and what to do for sending them back to be tested. I was eagerly awaiting a kit to be sent out as I hadn’t read through the procedure fully, but as soon as I looked for guidance Jordan had be sorted within minutes. Thanks again Jordan
Reply from Allergy Test2025-09-19
Thank you for your review! We’re thrilled to hear that Jordan was able to quickly guide you through the sample process and make everything clear. We’re glad your query was resolved so efficiently!
Kind regards,
Customer service team
Jordan has been really helpful. She was friendly and quick in answering my query. As I wasn’t sure where my sample was. Great experience and will be early awaiting my results.
Reply from Allergy Test2025-09-19
Thank you for sharing your experience! We’re delighted to hear that Jordan was friendly, quick, and helpful in addressing your query. We hope you receive your results soon and that they provide the insights you’re looking for.
Kind regards,
Customer service team
Casey via chat was super helpful and efficient in answering my questions. And fast too! AI fast. Whether real or AI, Casey was amazing!
Reply from Allergy Test2025-09-15
Hi Lynne,
Thank you for your kind feedback. We’re delighted to hear that Casey was able to assist you so quickly and efficiently, and that you had such a positive experience. We’ll be sure to share your appreciation with her.
Customer Service Team,
Allergy Test.
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