America's Number 1 Allergy & Intolerance CompanyFind a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.Our values and our missionOur own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.Why us?Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.Visit our websiteShop Allergy & Intollerance TestsShop Sensitivity TestsShop Health Tests
Written by the business, not verified by us.Allergy Test (allergytest.co) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is good. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 35 of them were added in the last 12 months. Last updated 2026-08-12.
Jordan was very helpful assisting me on “online chat” I received help recovering my dogs result that was accidentally deleted from my email.
Thank you for your review! We’re so glad Jordan was able to assist you via our online chat and help recover your dog’s results. If you need anything else, feel free to reach out — we’re always here to help! Kind regards, Customer service team
Thank you! We’re glad to hear you found our team responsive and helpful. If you ever need anything else, just reach out to our 24/7 live chat team. Kind regards, Customer service team
thanks so much Angel for patiently helping me with my forms , I was a challenge. xx
Hello, Thank you for your lovely feedback! We're delighted to hear Angel was able to patiently assist you with your forms and make the process easier. Customer Service Team, Allergy Test.
Check whether your order is digital or whether you'll be sent a kit. I was waiting for a kit to be posted after being told one will be sent to me only to find out I was to send in my brown sample in a clear bag with a print out of my order.
Hello Christine, Thank you for sharing your experience. We're sorry for any confusion regarding your order type and the sample submission process. We’ll work on making our instructions clearer to avoid this happening in the future. Customer Service Team, Allergy Test.
After no reply via email I used the 24/7 chat and spoke to Avery who helped me in minutes so thank you 🤩
Hi Samantha, Thank you for sharing your experience! We're glad Avery could quickly assist you via our 24/7 chat and get everything sorted for you. Customer Service Team, Allergy Test.
Customer service/live chat experience was excellent. I have not submitted a test yet, this review is only regarding customer service.
Hello, Thank you for your feedback! We're pleased to hear you had an excellent experience with our customer service team. We’re here whenever you need assistance, and we look forward to supporting you through your testing process. Customer Service Team, Allergy Test.
Hello Marie, Thank you for your review! We're delighted to hear that Avery provided you with great customer service. Customer Service Team, Allergy Test.
Shawn was very helpful with his customer service. I didn’t realize that an actual kit isn’t sent to you in person. You need to send a sample through the mail following a document you download
Hi Paige, Thank you for your feedback! We’re glad Shawn was able to clarify the process for you. We appreciate your understanding and are here to help if you have any more questions. Customer Service Team, Allergy Test
Jesse was very helpful and informative on the chat!
Hi Laura, Thank you for your kind words! We're glad Jesse could assist you promptly and provide the information you needed. If you have any more questions, feel free to reach out anytime. Customer Service Team, Allergy Test.
I had some questions regarding my sample and I spoke with Jesse today, he was a great help and cleared up everything efficiently and effectively.
Hi Carolina, Thank you for sharing your positive experience! We're delighted that Jesse was able to assist you quickly and clearly. If you need any further help, we're always here for you. Customer Service Team, Allergy Test
Terry was very helpful in addressing my concerns!
Hello Katerina, Thank you for your feedback! We're glad Terry was able to assist you promptly and effectively. Customer Service Team, Allergy Test.
Shawn provided extremely clear and concise support via chat. He was very responsive and provided very clear instructions. I was very impressed by the great customer service he provided.
Hi Feidhlim, Thank you for your kind words! We’re delighted Shawn was able to provide clear and helpful support to you. Your positive feedback means a lot to us! Customer Service Team, Allergy Test.
I used the live chat and Terry answered my questions quickly, courteously and fully, explaining all that I needed to know. Well Done and I look forward to taking the test and see what the results show to hopefully make some improvements in my food intake & lifestyle.
Hi Phil, Thank you for sharing your experience! We’re glad Terry could assist you so effectively and courteously. Wishing you all the best with your test and the positive changes ahead! Customer Service Team, Allergy Test
Shawn is a legend and helped me locate my year old results in a matter of minutes.
Hi Jessica, Thank you for your kind words! We're thrilled to hear that Shawn was able to quickly help you locate your results. We’re always here to support you whenever you need us. Customer Service Team, Allergy Test.
Kai was very helpful with the questions I had regarding my test kit.
Hello Alina, Thank you for sharing your experience! We're glad to hear that Kai was able to assist you with your questions about the test kit. If you need any further support, feel free to reach out anytime. Best regards, Customer Service Team, Allergy Test.
Thanks to Casey for making my day abit easier information was sorted in a few minutes… thanks again
Hi Shane, Thank you for your kind words! We’re delighted to hear that Casey was able to assist you quickly and make your day easier. If you have any more questions or need further help, don’t hesitate to reach out. Best regards, Customer Service Team, Allergy Test.
very helpfull, came up with answers straight away :-)
Thank you for your kind words! We’re glad we could provide answers quickly and helpfully. Best regards, Customer Service Team
I contacted costumers service and was online with Jordan. And was super helpful. And was very prompt to respond to any of my questions. I just found out that we don't have to post to the UK as I understood when i purchased the kit we send it to Dublin hub and they take care of sending it on
Thank you so much for your kind review! We’re so pleased to hear that Jordan was super helpful and responsive—it’s great to know you had a smooth experience with our customer service. We’re also glad the shipping process was clarified for you. Yes, sending your sample to our Dublin hub makes things much easier, and we’re happy we could help clear that up! If you ever have more questions or need support, we’re always here to help. Best wishes, Customer Service Team
Hi, Thank you for your feedback, and we’re sorry to hear about your frustration. I’d like to clarify that the product you purchased was our digital test, which does not require a physical kit to be sent to you. Instead, all information and instructions were sent directly via email upon purchase. If you didn’t receive the email with the test instructions, it’s possible that it may have gone to your spam or junk folder. However, we’d be happy to resend the information right away to ensure you can complete the test. Please reach out to us via our 24/7 LiveChat team, and we will resolve this issue as quickly as possible. Thank you for your patience, and we apologise for the confusion. Best regards, Customer service team
The test is not accurate. I came up with zero hormone issues, zero thyroid issues, zero metabolic issues, no inflammation issues …And my blood tests and other markers for these are prolific and have been for years. So I don’t have any faith in any of the results and I feel like I wasted my money. I also have a known issue with cow dairy which did not come up in my test, and eggs! Very disappointed.
Hi, Thank you for sharing your concerns. We’re sorry to hear that your test results didn’t align with your expectations or previous medical findings. We understand how important accurate and reliable information is when it comes to your health. It’s important to note that blood tests and food sensitivity tests measure different things. Blood tests typically look for markers related to disease, hormone levels, or inflammation, while sensitivity tests focus on how your immune system reacts to specific foods or substances, which may not always show up in standard blood work. Because of these differences, results from the two types of tests may not always match, especially if you already have diagnosed conditions from blood tests. We always recommend discussing all results with your healthcare provider to get a full picture. If you have concerns about your results or your known dairy and egg sensitivities, please feel free to reach out to our 24/7 Livechat team—we’re here to help. Thank you again for your feedback—it helps us improve. Best regards, Customer service team
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