Allergy Test

Thank you for your review! We’re so glad Jordan was able to assist you via our online chat and help recover your dog’s results. If you need anything else, feel free to reach out — we’re always here to help! Kind regards, Customer service team

Thank you! We’re glad to hear you found our team responsive and helpful. If you ever need anything else, just reach out to our 24/7 live chat team. Kind regards, Customer service team

Hello, Thank you for your lovely feedback! We're delighted to hear Angel was able to patiently assist you with your forms and make the process easier. Customer Service Team, Allergy Test.

Hello Christine, Thank you for sharing your experience. We're sorry for any confusion regarding your order type and the sample submission process. We’ll work on making our instructions clearer to avoid this happening in the future. Customer Service Team, Allergy Test.

Hi Samantha, Thank you for sharing your experience! We're glad Avery could quickly assist you via our 24/7 chat and get everything sorted for you. Customer Service Team, Allergy Test.

Hello, Thank you for your feedback! We're pleased to hear you had an excellent experience with our customer service team. We’re here whenever you need assistance, and we look forward to supporting you through your testing process. Customer Service Team, Allergy Test.

Hello Marie, Thank you for your review! We're delighted to hear that Avery provided you with great customer service. Customer Service Team, Allergy Test.

Hi Paige, Thank you for your feedback! We’re glad Shawn was able to clarify the process for you. We appreciate your understanding and are here to help if you have any more questions. Customer Service Team, Allergy Test

Hi Laura, Thank you for your kind words! We're glad Jesse could assist you promptly and provide the information you needed. If you have any more questions, feel free to reach out anytime. Customer Service Team, Allergy Test.

Hi Carolina, Thank you for sharing your positive experience! We're delighted that Jesse was able to assist you quickly and clearly. If you need any further help, we're always here for you. Customer Service Team, Allergy Test

Hello Katerina, Thank you for your feedback! We're glad Terry was able to assist you promptly and effectively. Customer Service Team, Allergy Test.

Hi Feidhlim, Thank you for your kind words! We’re delighted Shawn was able to provide clear and helpful support to you. Your positive feedback means a lot to us! Customer Service Team, Allergy Test.

Hi Phil, Thank you for sharing your experience! We’re glad Terry could assist you so effectively and courteously. Wishing you all the best with your test and the positive changes ahead! Customer Service Team, Allergy Test

Hi Jessica, Thank you for your kind words! We're thrilled to hear that Shawn was able to quickly help you locate your results. We’re always here to support you whenever you need us. Customer Service Team, Allergy Test.

Hello Alina, Thank you for sharing your experience! We're glad to hear that Kai was able to assist you with your questions about the test kit. If you need any further support, feel free to reach out anytime. Best regards, Customer Service Team, Allergy Test.

Hi Shane, Thank you for your kind words! We’re delighted to hear that Casey was able to assist you quickly and make your day easier. If you have any more questions or need further help, don’t hesitate to reach out. Best regards, Customer Service Team, Allergy Test.

Thank you for your kind words! We’re glad we could provide answers quickly and helpfully. Best regards, Customer Service Team

Thank you so much for your kind review! We’re so pleased to hear that Jordan was super helpful and responsive—it’s great to know you had a smooth experience with our customer service. We’re also glad the shipping process was clarified for you. Yes, sending your sample to our Dublin hub makes things much easier, and we’re happy we could help clear that up! If you ever have more questions or need support, we’re always here to help. Best wishes, Customer Service Team

Hi, Thank you for your feedback, and we’re sorry to hear about your frustration. I’d like to clarify that the product you purchased was our digital test, which does not require a physical kit to be sent to you. Instead, all information and instructions were sent directly via email upon purchase. If you didn’t receive the email with the test instructions, it’s possible that it may have gone to your spam or junk folder. However, we’d be happy to resend the information right away to ensure you can complete the test. Please reach out to us via our 24/7 LiveChat team, and we will resolve this issue as quickly as possible. Thank you for your patience, and we apologise for the confusion. Best regards, Customer service team

Hi, Thank you for sharing your concerns. We’re sorry to hear that your test results didn’t align with your expectations or previous medical findings. We understand how important accurate and reliable information is when it comes to your health. It’s important to note that blood tests and food sensitivity tests measure different things. Blood tests typically look for markers related to disease, hormone levels, or inflammation, while sensitivity tests focus on how your immune system reacts to specific foods or substances, which may not always show up in standard blood work. Because of these differences, results from the two types of tests may not always match, especially if you already have diagnosed conditions from blood tests. We always recommend discussing all results with your healthcare provider to get a full picture. If you have concerns about your results or your known dairy and egg sensitivities, please feel free to reach out to our 24/7 Livechat team—we’re here to help. Thank you again for your feedback—it helps us improve. Best regards, Customer service team