Bluetti（bluetti.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 92 条用户评价，属于公用事业分类，口碑一般。21% 的评价为 1 星，差评比例偏高；商家尚未回复差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
Reviewers had a great experience with this company. Consumers frequently mention that the power stations are exceptionally robust, reliable, and perfectly suited for everyday use or emergency situations. Users are very satisfied with the overall performance, noting that the devices operate smoothly and deliver dependable power during unexpected outages. However, some reviewers were not happy with the customer support and communication processes. Some people mentioned experiencing difficulties when trying to get timely help or clear answers to technical questions. A few individuals also experienced minor technical glitches or occasional packaging concerns with certain hardware deliveries.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Total freedom now, bluetti elite 300 in my micro camper ( nissan townstar L2), perfect for fridge,phone charging ,dolce gusto and induction cook plate. Need only a little more advice to select the best way to spice it up. ( charger 1 or 2???/ how to route the cables in my specific car).
I purchased a BLUETTI Elite 100 V2 directly from bluettipower.com and have been using it for about a month, mainly on weekend trips. So far, it has worked well for my needs and has been a useful addition to my travel setup. It’s reassuring to have a convenient source of power when I’m away from a regular outlet. Overall, I’m happy with my purchase and look forward to using it on more trips.
I’ve been using Bluetti products for quite a while now, and overall I’ve had a really great experience with the company. The products themselves have been dependable and have become a regular part of camping, road trips, and backup power at home. I’ve also had the chance to really put them to work during extended power outages, and that’s where having reliable portable power goes from being a cool piece of gear to something you’re genuinely glad you own. I’ve been impressed with the performance, build quality, and how easy everything is to use. I’ve also had good experiences with Bluetti’s customer service and after-sales support. Anytime I’ve had a question or needed help, communication has been good and I’ve felt like there were actual people on the other end trying to help. One of my favorite parts, though, has been the Bluetti community. I’ve met some great people through it, shared ideas and setups, learned from other owners, and had a lot of fun along the way. It’s nice having a community where people actually enjoy using the products and helping each other get more out of them. No company or product is perfect, but based on my own experience with the products, support, and community, I’ve been very happy with Bluetti and wouldn’t hesitate to recommend them to someone looking for portable or backup power.
After my first purchase of my AC180, I have been obsessed with these units! From back up power for outages, to supplementing my electric bill to cut costs, to portable power on the go, I have now been using Bluetti devices for everything. Over the last few years, my family and I have now integrated them into our daily lives and they are working flawlessly, and have saved us thousands in spoiled food during outages, and have saved us during outages in the winter by powering our heat. I am a firm believer in these products, and am looking forward to getting more! I am now the proud owner of an AC180, two Elite 100, an AC300, two Apex 300, and numerous expansion batteries such as the B300, B300K, and B500K.
I’ve been using BLUETTI products for almost three years now, and I can honestly say they’ve been fantastic. They’re dependable, well-built power stations that are always there when you need them most. Over the years, I’ve used BLUETTI power stations for everything from tailgates and power outages to running corded power tools, DJ equipment, speakers, and so much more. The key is choosing the model that best fits your needs once you do, you’ll wonder how you ever got by without it. What really sets BLUETTI apart, though, is their customer support. No product is perfect, and every company will occasionally have an issue, but anytime I’ve ever needed help, BLUETTI has taken care of me quickly and professionally. That kind of support goes a long way. BLUETTI isn’t just another random TikTok Shop or Temu brand. They’re an established company that stands behind their products, and that’s one of the biggest reasons I continue to recommend them. I’ve had a great experience over the past three years, and I’m excited to keep using their products for many more to come. -MC
I have bought several power stations from Bluetti. The devices have all worked as advertised when delivered. The few times that I have had questions or issues Bluetti support has been helpful and quick with the responses. Shipping has always been quick and the devices have been protected well. Everyone from the company that I have interacted with has been professional and kind. I plan on continuing to buy their products in the future.
I have many of their power stations which are part of our everyday lives. They have been wonderful to help us with power outages, camping/road trips to power dc coolers, tablets, lights, phones. I have given them to my adult children and grandchildren. They all use and love them. One grandchild is a type 1 diabetic so she needs to make sure she can keep her insulin cool always, outages or road trips or away at college. Her Bluetti has allowed peace of mind so her mother doesn't have to worry. We use them around the house to help us only buy power during off peak, lower rate hours. I have only needed to reach out to Bluetti customer service less than a handful of times. This is because I find the power stations to be of high quality, they always work. Customer service was always helpful, they went above and beyond for me on a unit that would not charge and was out of warranty. That to me was excellent service and showed me they really care about keeping me as a customer. The back and forth takes a little longer only due to time zone differences. I think what also really sets this brand apart from others is the social media groups where helpful ideas are shared by other users. Bluetti is very active in the groups so any questions, troubleshooting or tips on setting up your own perfect system is quickly handled. They are also just super nice people. I won't buy any other brand.
I own a wide range of their products and they have all exceeded my expectations. The one time I had to use their customer service, they were professional, friendly and took good care of me and resolved my issue. I highly recommend Bluetti!
Bought an AC2A 300 w charger. Charged a Iniu power bank and a hand warmer. Power bank reached 49 percent, hand warmer was fully charged. AC2A was at 1 percent. Junk.
TERRIBLE customer service. No order confirmation was received. Customer service was very slow, phone number was not working abroad, once asked for a phone call it never came. Cancelled the order since they had only charged the credit card but not sent any confirmation of order. A week later there was two post parcel notifications to phone, but no info who had sent them. Unfortunately went to pick up first parcel and tried to return it once realising they had sent it regardless of cancellation. There was no information of the sender and since there was no tracking number or confirmation of order the return cost over 30€ and took over an hour of calling to different service numbers to ever return it. Do not order from this site!!!
i bought the 200elite and i am very happy, best on market ,6000 refills.
Piece of junk completely regretting this purchase it's constantly having problems charging and now it's come to a point it won't charge at all and it's completely dead this product is junk unless you love fighting with a brand new product that doesn't charge then by all means buy one otherwise steer clear
We have been Loyal customers of "Bluetti" for over £9000 worth now, more or less since they appeared on the market. Reliable yes, but their product range just gets more confusing and expensive every year, especially mean when it comes to their bizarre cables and the FACT you have to buy extra cables at every twist and turn. Always the bare minimum included in what are the most overpriced overated Brand on the market now. They really have lost the plot, and we now regret EVER going with the Bluetti Range, the last straw today when i received a Cable (another 112 euros!) today for my B300K I was outraged to find it did not fit! it looks identical in every way, but they made it very slightly bigger so you cant fit it to your B300K battery to link to ANY aftermarket battery. I was simply trying to expand my overpriced AC500 with a miserable 2700Ah and connect it to a Wattcycle 5200Ah wall battery. everything wired in place with safety switches etc. then final connection to Bluetti B300K using the 112 euro cable i had to order and NO it wont fit!!!! Were done with Bluetti and I suggest you do the same. check out You Tube on the "we wont be bought" guy and see how Bluetti really operate these days. Bluetti is a costly mistake. I’ve spent over £9,000 with them and have been a loyal customer until now, then I waited and saved for months, spent €112 on what was sold as the correct cable for their own ecosystem — and it doesn’t fit. Their own products and accessories are so poorly matched that using them becomes a costly guessing game. For the prices they charge, this level of incompatibility is unacceptable. I’d tell anyone to think twice before buying Bluetti if they expect their own gear to actually work together.”
No juice in these batteries. I got barely one hour of power for my computer.
Purchased online, couldn’t get it delivered to the post office, changed address, still receiving emails stating they can’t deliver to the post office. Called again to clarify delivery address and time (I live on the road) so I can be in the right place. Called again centre is useless, I asked for a refund to purchase elsewhere, they say 3-5 business days to refund. BULLSHIT!!! You took my money straight away, now you want me to wait 3-5 business days to get my money back. Never again!!!
Our charger 1 stopped worker contacted Bluetti and within 1 week an upgrade replacement charger 2 was sent, for a nominal charge, which I was more than happy about. After a few teething problems and with Bluetti support the charger 2 is a game changer. We use a Bluetti AC200 max is our power supply for our van which has been spot on. The only issue for me is I would prefer it to be a bit lighter. Would recommend Bluetti.
Having read the poor reviews here, I do not believe they are a good representation of how good Bluetti products are, as few have anything to do with how well the product works. Most are just rants. I on the other hand, have had nothing but success using Bluetti. I'm now up to 33KW of Bluetti solar back up battery power and have been impressed with how well everything has performed these last 4 years. Also I'm impressed with how great and responsive Bluetti customer service has been, be it repairs, replacement or technical questions. I've only had one problem and that was during hurricane Helene. Bluetti CS was quick to respond, honor their warranty and replaced all the damaged units within a week. And today, in a world where we all have CS horror stories, rest assured you will not have that problem with Bluetti. I'm running 2 - AC200Ls, each with 2- B300K batteries. 2 - AC200MAXs, one with 2 - B300K batteries and one with 2 - B230 batteries. And 1-AC200P with a B230 battery, I keep everything charged using 11KW of solar panels. For anyone considering a solar battery backup system, I can't recommend Bluetti highly enough. I know you'll not be disappointed with these solar power stations. And as with anything regarding battery backup, make sure you research what your power requirements are and that your solar panels are the correct power for which ever Bluetti unit you have for continued, uninterrupted power when the need arises. Also, if you're using the power station during the day so you can lower your electric bills, make sure your solar panels are powerful enough to keep up with your demand usage so as to keep the battery as close to fully charged and not drain the battery too much. vb
At first glance, a serious company with good products at competitive prices with a description of good support and service. With my first order, I found out that this is not exactly the case. My purchase was sent on time, but with the most fake courier company possible, which has not been operating in my country for a long time. Accordingly, my delivery got stuck somewhere without real tracking information, and Bluetti support does not answer any inquiries. This means that they cannot provide any warranty support and customer support at all. Everything that is described as support seems to be fake and should be kept in mind when purchasing. Overall the products look nice, but for now, even though I made a purchase, I don't have a chance to test the product. By the way, eventually, with a long delay (due to the local courier company), the charging station arrived. It looks and works very well and seems like a very good deal for this price.
Very poor handling of a return. Customer service is difficult to reach, only via a chat app on the website, and they are unable to assist you further. The ordered product was returned by GLS without reason, but I have not yet received any money or anything else.
A nightmare from the start. Given thousands of Bluetti bucks due to how many problems i have had with Bluetti, but can't actually spend them on anything useful that I want, just some cables I don't need. Wish I'd never purchased from them now and told them to keep their useless bucks and delete my account and details.
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