I’ve done telemedicine since 2017 for ADD and this was a great care service. Script was sent instantly.
IGNORE REVIEWS ABOUT HARD TO REACH. To be honest all telemedicine services have up to 3 days turnaround if you change your script from one pharma location to another. This is just the reality of the business and they’re just new and naïve so their complaining for no reason about turnaround times that are clearly stated on almost any telemedicine service. Cheers!
EZCare Clinic 回复2023-09-19
嗨，
感谢您的反馈。我们由衷地感激。
如果您将来需要任何帮助，请随时直接联系我们支持团队，邮箱 [email protected] 或致电 (415) 548-2062。
此致，
Janet | MEDvidi Patient Support Team
I made an appointment for one time and got a text back saying the appointment was changed to an hour earlier because that was the only time available. That time didn't work for me. I texted the number given and they sent me back a canned message saying I could log on any time up to 25 minutes after the appointment. I clicked the link to log in and the doctor wasn't ready until 2 minutes before the original appointment. I clicked the link when they told me he was available and got a blank screen. I called Support and was told the doctor would call me. He never did. Now I am trying to get a refund. Don't waste your time or money.
Then today, I received an email scheduling me for an 11 AM appointment. No one called before to ask if that worked for me, they just scheduled me. The NP, Kendall, was very nice but gave me a questionnaire and told me I was not a candidate. That questionnaire could have been emailed to me and I could have saved $200. This was an absolute scam and I am not pleased. My review will stand.
Finally, Ethan Smith from Medvidi emailed me and said the provider reviewed my history, medications, etc and made a recommendation. I am a medical coder, and the short amount of time and quick review the NP did does not warrant a $200 bill. His final response was to tell me to call a number to dispute - which I did and they hung up on me. Do not waste your time or money with these people! Scammers and con artists.
EZCare Clinic 回复2023-09-06
Hi,
感谢您向我们反映此问题。我们非常重视关于评价的关切。
出于隐私原因，我们无法在公开论坛讨论具体事项。如果您愿意分享关于您关切的更多信息，请直接联系我们的支持团队，邮箱[email protected]。
此致,
Janet | MEDvidi Patient Support Team
I absolutely love this doctor!! I have seen them for anxiety and ADHD because I had an 8 month wait before I could see a psychiatrist after my last one closed doors due to staffing issues. They probably saved my life!!
EZCare Clinic 回复2023-09-04
Hi,
感谢您的反馈。我们非常感激。
如果您将来需要任何帮助，请随时直接联系我们的支持团队，邮箱[email protected]或致电(415) 548-2062。
此致,
Janet | MEDvidi Patient Support Team
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