Geeta Hair（geetahair.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 431 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：50% 给出 4 星及以上，同时 46% 打了 1 星；商家回复了 42% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-24。
Reviewers had a great experience with this company. Customers frequently praise the hair products for being incredibly soft, true to length, and maintaining top-tier quality over extended periods. Many people also appreciate the secure fit of the wigs, easy daily installation, and the helpful customer service experienced during their shopping journey. However, some customers also noted that they occasionally received incorrect items or experienced noticeable problems with the lace quality and overall hair density. Some reviewers were not happy with the strict return policies, mentioning that securing a full refund or resolving dispute issues was extremely difficult.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Thank you so much for your kind review! We truly appreciate your support and are very happy to hear that you enjoyed your experience with us. If you ever need any help or have any questions, we’re always here for you. Thank you for choosing Geeta Hair!
I wish I never brought I wish I never brought from this company. I didn’t like look or or feel the wig they sent and sending it back has been such an ordeal. Now I will never get my money back as I sent it back in good faith and now nothing. No product and no refund- plus the expense of returning.
Dear, We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment. We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided. To handle your request more efficiently, could you please send your order number to our email address at [email protected]? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly. Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it. We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly. Thank you for your assistance! Best regards, GEETA Customer Service Team
This is my third order, I really like these wigs they lasts me 6 months (removing each night). Quick and easy install - I’m not super knowledgeable re: wigs but I do wear them daily. I think it’s hard to get most wigs to look natural unless a professional so I’m happy with the look it gives me. I spray my lace with tinted lace spray (can buy on Amazon) to help it blend.
Thank you so much for your kind review! We truly appreciate your support and are very happy to hear that you enjoyed your experience with us. If you ever need any help or have any questions, we’re always here for you. Thank you for choosing Geeta Hair!
DONT BUY FROM THIS STORE!! The hair itself is not that bad as quality but THE LACE IS AWFUL! It’s so thick and visible that even a melting lace spray can’t fix it and I went to a professional to try :( I’ve tried to complain and they offered me some fake 50$ voucher but JUST to be discounted from the original price which means that it’s the same thing as their fake “promos” every day!!!
Hi dear, We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you. To assist you more efficiently, please kindly contact our official customer service at [email protected]. We will do our best to help you find a solution as soon as possible. Thank you for giving us the chance to improve.
Appalling customer service for me. This company is in China and displays themselves as a US company. Wig was not of a standard I required. So much backwards and forwards, then get me to send back to an address with issues.
Hi dear, We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you. To assist you more efficiently, please kindly contact our official customer service at [email protected]. We will do our best to help you find a solution as soon as possible. Thank you for giving us the chance to improve.
Never again don’t even waste your time!!!! Everyone have issue with them to get refunded. The wig I received doesn’t look like the wig that was advertised and they refuse to refund me they offered 30$gift card on 350$ order which is ridiculous. Their website claimed they give 100% satisfaction it is a lie. once you pay you have to fight to get your money back!! Horrible company
Hi dear, We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you. To assist you more efficiently, please kindly contact our official customer service at [email protected]. We will do our best to help you find a solution as soon as possible. Thank you for giving us the chance to improve.
I was trying something new and the wig I got didn’t disappoint I came back and ordered 2 more
Thank you so much for your kind review! We truly appreciate your support and are very happy to hear that you enjoyed your experience with us. If you ever need any help or have any questions, we’re always here for you. Thank you for choosing Geeta Hair!
Overall, Geeta Hair offers high-quality, natural-looking wigs that many customers praise for their soft texture, true-to-length hair, and seamless lace that blends well when installed. Fans often highlight the minimal shedding, easy styling, and responsive support, making their units feel luxurious and worth the price for many buyers
Thank you so much for your kind review! We truly appreciate your support and are very happy to hear that you enjoyed your experience with us. If you ever need any help or have any questions, we’re always here for you. Thank you for choosing Geeta Hair!
geeta hair has amazing customer service who gets back to you quickly as well as quick shipping!! this is my second purchase from them and i love the hair <3
Thank you so much for your kind review! We truly appreciate your support and are very happy to hear that you enjoyed your experience with us. If you ever need any help or have any questions, we’re always here for you. Thank you for choosing Geeta Hair!
I am writing another review to warn others. I am a real person. Geeta Hair has an F rating with the Better Business Bureau, and in my experience, this company operates fraudulently. Many of the positive reviews appear to be fake. After I posted my original review, Geeta Hair contacted me and asked that I remove it in exchange for a refund. This only reinforced my concerns, as it seems they are trying to hide negative experiences rather than address them honestly. I do not recommend this company.
Hi dear, We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you. To assist you more efficiently, please kindly contact our official customer service at [email protected]. We will do our best to help you find a solution as soon as possible. Thank you for giving us the chance to improve.
I received my order three days ago and am very disappointed with the product. The unit I received is brownish-red, which is not what I expected, and it does not have a bang, even though I was told the missing bang was just an oversight. In addition, the wig does not appear to be 300 density as advertised. The fullness and volume are significantly lower than I anticipated based on the product description and my expectations. I was really looking forward to this order, so it’s very upsetting that the product does not match the advertised specifications or what I was told I would receive. I would recommend that you think twice before ordering from Geeta Hair, because I wasted more than $ 250!!!
Hi dear, We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you. To assist you more efficiently, please kindly contact our official customer service at [email protected]. We will do our best to help you find a solution as soon as possible. Thank you for giving us the chance to improve.
Water Wave Invisi Strap 360 Transparent Lace Front Snug Fit Human Hair Wigs Pre Bleached Knots For Black Women Flash Sale 26 / 180% $9.99 | 100 Points VIP Free Press On Nails Nail Glue Included Pink BFCM Free Geeta Gifts Package, Includes Random 3-6 Gifts:Love Hair Bands, Love Handbag, Shower Cap, Hot Comb, Wig Cap, 3D Mink Eyelashes, Elastic Headband, Clips, Edge Brush etc 3-5 Free Gifts $301.01 I purchased this hair November 20. I noticed a lot of shedding from the beginning/. I was wearing scull caps due to the weather and when I went to pull it off ALOT of hair was still in it.. I brushed it with a wig brush and a lot more came out to the fact that I have a big bald spot in the top of my head and one in the back... i contacted the company and told them what was going on... I even stated that I would send this one back for another one because I paid 300 for this wig and only wore it once... they told me they could give me 25 dollars back..25.00 wont compensate this big ass hole I got in the top and back of my head!! I will NEVER order from this company again!!
Hi dear, We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you. To assist you more efficiently, please kindly contact our official customer service at [email protected]. We will do our best to help you find a solution as soon as possible. Thank you for giving us the chance to improve.
I bought the 13x 4 Reddish Brown HD Lace Front Human hair wig Auburn body wave (4x4 lace, 180%/28 inches). The hair was soft and looked amazing. The wig was true to length. I've bought many wigs in the past and will continue to patronize Geeta. They are my first go to for bundles and wigs. Elsa, displayed great customer service during the purchasing process.
Thank you so much for your kind review! We truly appreciate your support and are very happy to hear that you enjoyed your experience with us. If you ever need any help or have any questions, we’re always here for you. Thank you for choosing Geeta Hair!
The quality of these wigs are top notch and they are exactly how they look on the website,l highly recommend Geeta hair ⭐️❤️🔥
Thank you so much for your kind review! We truly appreciate your support and are very happy to hear that you enjoyed your experience with us. If you ever need any help or have any questions, we’re always here for you. Thank you for choosing Geeta Hair!
The hair is super soft and true to length.
Dear, Thank you so much for your kind review! We sincerely appreciate your support and are absolutely delighted to hear that you enjoyed your shopping experience with us. Your recognition is a great encouragement to us! If you have any needs in the future, please feel free to contact us anytime—we will always be here to provide you with attentive service. Thank you for choosing Geeta Hair. We look forward to meeting you again soon!
What I ordered and what I received are two totally different things and when I try to have the company correct their mistake they told me oh well.
Dear, We are truly sorry to hear about your unpleasant shopping experience and take your feedback very seriously. We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly. To follow up on your request more efficiently, could you please contact our official customer service email: [email protected]? Our customer service team will prioritize addressing your concern. We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.
The package arrived in Nigeria in great shape. Customer was pleased to have received by Christmas.
Dear, Thank you so much for your kind review! We sincerely appreciate your support and are absolutely delighted to hear that you enjoyed your shopping experience with us. Your recognition is a great encouragement to us! If you have any needs in the future, please feel free to contact us anytime—we will always be here to provide you with attentive service. Thank you for choosing Geeta Hair. We look forward to meeting you again soon!
This company is a scam company. They sent me a wig of terrible quality and not the product I ordered. The wig was 2 weeks late and when I contacted them to follow their written return process they refused to honor their own refund policy. Their responses were very unprofessional and sounded like scammers. DO NOT BUY FROM THIS PLACE.
Dear, We are truly sorry to hear about your unpleasant shopping experience and take your feedback very seriously. We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly. To follow up on your request more efficiently, could you please contact our official customer service email: [email protected]? Our customer service team will prioritize addressing your concern. We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.
I received my wig today and I was very pissed and disappointed for spending my hard earned money on a piece of trash! The only true thing about the wig as advertised was the drawstring. It was supposed to be glueless, but that was not the case. The sticky strips didn’t work and I had to use glue which didn’t secure the wig either. I’m done buying online wigs. They are Never what they claim to be!! Just trash!!!!
Dear, We are truly sorry that we failed to meet your expectations. We deeply regret this inconvenience and take your feedback extremely seriously. We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly. To follow up on your request more efficiently, could you please contact our official customer service email: [email protected]? Our customer service team will prioritize addressing your concern. We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.
Everyone asks me where is my hair from, so natural.
Dear, Thank you so much for your kind review! We sincerely appreciate your support and are absolutely delighted to hear that you enjoyed your shopping experience with us. Your recognition is a great encouragement to us! If you have any needs in the future, please feel free to contact us anytime—we will always be here to provide you with attentive service. Thank you for choosing Geeta Hair. We look forward to meeting you again soon!
共 431 条符合条件的评价
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