Reviewers had a great experience with this company. Customers frequently praise the hair products for being incredibly soft, true to length, and maintaining top-tier quality over extended periods. Many people also appreciate the secure fit of the wigs, easy daily installation, and the helpful customer service experienced during their shopping journey.
However, some customers also noted that they occasionally received incorrect items or experienced noticeable problems with the lace quality and overall hair density. Some reviewers were not happy with the strict return policies, mentioning that securing a full refund or resolving dispute issues was extremely difficult.
Good quality hair and fast service ? They did an impeccable job. I love that the hair came before the estimated delivery and that it’s true to length and quality . Geeta Hair is literally my go to !
Geeta Hair 回复2026-02-02
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Talk about quality mention Geeta hair 😩🔥🔥the hair is amazing
Geeta Hair 回复2026-02-02
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Customer service was great they respond to you fast what every your concern is they will help you resolve it one of the best customer service experience i had with a hair company. they are very kind and friendly with there responses, so if anyone has any doubts don't cause they not only have amazing hair they have a amazing customer service team as well so just know you will be taken care of...
Geeta Hair 回复2026-01-23
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
They sell great quality hair, you can never go wrong with their hair. Easy to install and doesn’t tangle🩷
Geeta Hair 回复2026-01-23
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
The wig I ordered is not what was received. I ordered a wig that had photos advertising bouncy full curls with a bang. What I received was limp, thin gerry curls with no bang. They told me if I cut and styled it, I’d be happy.
1. I did not buy a wig to cut and style it. But outside of that, this is a completely different curl pattern. I’d need a full cosmetology certification to get this hair anywhere close to the presented images.
2. If I somehow performed some sort of hair miracle, I would not actually be happy that I had to do all this work I bought a wig to avoid doing.
To add, they offered me $20 as some sort of altruistic sacrifice on their part (I’m not just saying that. It was presented to me as something they’re doing with the kindness of their hearts). The wig was $200 after a coupon I found ($250 before). Whoever told them offering $20 was the way to go should at *least* get on a performance improvement plan, damn.
If you wanna ignore the negative reviews and take the leap, some advice:
1. DO NOT pay the upcharge for increased density. I ordered 2 wigs at 300%, and they’re both thin and wispy.
2. PAY WITH A CREDIT CARD so that you can do a chargeback if what you received isn’t what you ordered, because they will not be refunding you, and you can’t do a chargeback on regular bank accounts.
🚨The refund policy is a lie. I repeat, the refund policy is a lie. This is not a test.🚨 Believe the negative reviews. I felt like my experience would be different for *no* *reason*. It was not different. It was exactly the same.
3. DO NOT order with any sort of timeline in mind. These ship from China. If you are not in China, they will not be arriving in 2 days.
Your niece’s quinceañera this weekend? Will be everything you hoped for, minus that wig you bought.
Prom coming up in 2 weeks? Girl, you’re gonna need to call that cousin who can do hair, cause you won’t be lookin cute in that wig you bought.
Excited to get dolled up for drag brunch on Sunday? You got this, honey, but not in a wig from this store. If you are in the US, logistically, it’s just not happening. *Especially* in today’s United States.
If you provide your email at any time, you’ll get emails saying your order will arrive in 2 days if you order now. I do not know why they chose that advertisement path, as it’s so unnecessary. They could just *not* go through the effort of lying, but here we are.
There are a lot of wig vendors online. There’s really no upside to choosing this one.
God speed
Geeta Hair 回复2026-01-23
Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at [email protected]? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team
This is my first time buying from this company and I’m super impressed. The hairs density is thick , rarely to no shedding and it’s full top to bottom !
Geeta Hair 回复2026-01-23
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
The wig is so soft and true to length. It even comes with a drawstring I’m so inlove with it
I bought a 30inch, 7x5 , 250 density curly wig . I’m so inlove with it it so true to length and density. Omg the wig even came with a drawstring it fits my small head perfectly. Geetahair is the best.
Geeta Hair 回复2026-01-23
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
As an inspiring inspiring influencer this wig ateee! Very soft, easy to install, and holds curls beautifully ✨
Geeta Hair 回复2026-01-23
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
The shipping didn’t take long the customer service was excellent and the hair is soft and full and the lace is perfect thank you geeta hair money well spent
Geeta Hair 回复2026-01-23
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
This is my fourth time bying wigs from here and is amazing how they pack it very nicely,they always sens you a Nice gift, the wigs are amazing, affordable, soft, full and easy to use,my friends always complements my hair, i install to look like is mine own, im obessed,thank you for your amazing work with wigs, sending them so quick love love
Geeta Hair 回复2026-01-23
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
This business offers so many beautiful units. I personally love all of their straight and curly wigs. Must buy!!
Geeta Hair 回复2026-01-23
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Wigs are generally very good quality. The hair is soft, natural, and comfortable to wear. Good value for money, I recommend.
Geeta Hair 回复2026-01-23
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
I purchased the fluffy curly bob wig in 12 inches. Let me tell you…if you’re looking for a unit that gives cute and sassy, then this is it! It came with spirals that bounced back even after washing. 10/10
Geeta Hair 回复2026-01-23
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
This is my second review at 1*
I’ve spent 2 months trying to get an address to return the wig I received from this fraudulent company! My wig isn’t what was advertised and they have not provided me with an address to return this awful wig!
Instead I receive emails offering a partial refund and these email are pre drafted!
Please don’t buy from this company as they have no morals, customer service or business acumen!
Geeta Hair 回复2026-01-23
Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at [email protected]? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team
The quality of this wig is top tier! Please make sure you buy ! Real human hair ! No shedding! Must have !
Geeta Hair 回复2026-01-23
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
I purchased a reddish brown wig and received an orange wig. Bright orphan Annie orange! Was told my order was fulfilled correctly 😏
Update: Geeta Hair contacted me after seeing this review and said they would send a return label and a replacement wig only if I deleted this review. After reading other comments about delayed or missing return labels—and communication stopping once wigs are returned—I told them to send the replacement wig first and I would return this one. They refused.
I’m sharing this as a warning: do not order wigs from this company. I also posted a review on their website, and it was deleted. Not surprising that there are no negative reviews on their site. Scam Do Not Purchase a Wig from them!
Geeta Hair 回复2026-01-23
Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at [email protected]? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!