Reviewers had a great experience with this company. Customers frequently praise the hair products for being incredibly soft, true to length, and maintaining top-tier quality over extended periods. Many people also appreciate the secure fit of the wigs, easy daily installation, and the helpful customer service experienced during their shopping journey.
However, some customers also noted that they occasionally received incorrect items or experienced noticeable problems with the lace quality and overall hair density. Some reviewers were not happy with the strict return policies, mentioning that securing a full refund or resolving dispute issues was extremely difficult.
Dear,
Thank you so much for your kind review!
We sincerely appreciate your support and are absolutely delighted to hear that you enjoyed your shopping experience with us. Your recognition is a great encouragement to us!
If you have any needs in the future, please feel free to contact us anytime—we will always be here to provide you with attentive service.
Thank you for choosing Geeta Hair. We look forward to meeting you again soon!
Not as advertised!! Beware. Scam. Looks nothing like photo. Ive started a dispute and will be reporting any other way that I can.
Response to their reply: I already contacted your customer service before this trust pilot review. You told me it cost too much for you to accept the return and you would fail to make a profit so you offered me $15 instead of the $200 I actually paid for the wig. You know you didn't send me what I paid for, and you knew you weren't going to accept this return. Despite saying on your website that returns are accepted! Your Business practices are messed up and you do this to people time and time again. I will keep reporting you to as many sites as possible! REFUND ME MY MONEY! SCAM!
Geeta Hair 回复2025-12-26
Dear,
We are truly sorry that we failed to meet your expectations. We deeply regret this inconvenience and take your feedback extremely seriously.
We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly.
To follow up on your request more efficiently, could you please contact our official customer service email: [email protected]? Our customer service team will prioritize addressing your concern.
We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.
This company is scams they refused to ship my order after payment and refusing to refund my money.
Geeta Hair 回复2025-12-26
Dear,
We are truly sorry to hear about your unpleasant shopping experience and take your feedback very seriously.
We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly.
To follow up on your request more efficiently, could you please contact our official customer service email: [email protected]? Our customer service team will prioritize addressing your concern.
We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.
I ordered this wig about two weeks ago and in mid delivery they requested for it to be returned back to the shipper. I contacted them plenty of times asking for it to be redirected back to me and I’m getting generic response. They are not remorseful or helpful about it. Once they have your money it’s a lost. I’m really sad that I spent my birthday money on this and I basically was scammed. No wig, nothing just money gone.
Geeta Hair 回复2025-12-19
Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at [email protected].
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.
Geeta Hair wigs are worth every penny. From the great lace to the hair. The wigs are very comfortable fitting and the quality is nice. I’d recommend this company to all my family and friends.
Geeta Hair 回复2025-12-19
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast, communication was great, and the hair looks flawless installed. I’ve received so many compliments already. I will definitely be ordering again and highly recommend Greeta Hair to anyone looking for quality hair you can trust!
Geeta Hair 回复2025-12-19
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Terrible customer service. I bought a wig as a gift and my mother in law advised the colour was too light (before receiving the package). I contacted them within 24h asking for the return instructions, so I am informed upon receiving the product.
I am now at email number 11 with no return instructions from them and getting the run-around. Worst customer service I have ever experienced.
Geeta Hair 回复2025-12-19
Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at [email protected].
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
The wigs from Geeta Hair are absolutely top tier! The lace is flawless thin, durable, and blends seamlessly with the skin, making the hairline look incredibly natural. The hair itself is soft, silky, and those, with a shine that lasts even after multiple wears.
All the wigs feel full, with no shedding, and the texture stays true whether straight, curly, or wavy.
If you’re looking for wigs with premium lace and hair that looks and feels natural, Geeta Hair delivers perfection every time.
Geeta Hair 回复2025-12-19
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
The hair got to South Africa in a week. Great quality 😍
Geeta Hair 回复2025-12-19
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
I had never heard of Geeta before so I was nervous about ordering from them. It took me a year to finally place my first order. I hate I waited so long. The delivery took quite some time, but Elsa was wonderful and kept in contact with me with updates. I received my unit, and was very happy with my wig. I look forward to placing my next order!
Geeta Hair 回复2025-12-13
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
I’m trying to rerun my wig as the item does not match the picture advertised online. They have blatantly IGNORED my emails and request for a return address. This company is a scam. Please be warned!
Geeta Hair 回复2025-12-13
Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at [email protected].
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.
The wig is not what was in the photos at all. Ots so thin and wispy through the ends and they won't give me a refund. They keep stating that this is what the wig looks like. Such a joke. Dont buy from them.
Going on 10 messages asking for a refund..... theywont give me one, they are the biggest scammers
Geeta Hair 回复2025-12-13
Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at [email protected].
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Customer service- Top Teir would definitely recommend. There wigs are truly affordable. Transparent lace.. over all 8.5/10.
Geeta Hair 回复2025-12-13
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Geeta hair is an absolutely amazing hair site! The functionality of the site is easy and if you want to reach out to them they reply with care and compassion! I really love Geeta Hair and I hope they get more flowers to their site because it's absolutely incredible! And the quality and quantity of their products is absolutely worth it! Geeta Hair made my first purchase so comfortable to where I wanted to buy something else right after! 🩷
Geeta Hair 回复2025-12-13
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Excellent service & great quality hair! 10/10 I definitely recommend.
Geeta Hair 回复2025-12-13
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
Not a lot of hair companies produce quality work time and time again. But Geeta Hair never fails. It never stinks or smell of strange chemicals , no mix blend hair. I love Geeta Hair
Geeta Hair 回复2025-12-13
Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!
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