Maison 123

Hello Katherine, Thank you for taking the time to share your feedback. We are sincerely sorry for the issue you encountered. This does not reflect the high standards we strive to provide for our customers. We will conduct the necessary investigation to understand what may have happened. To do so, please email us at [email protected], including your first and last name as well as the name of the item. Thank you again for your patience. Have a great day, The Customer Relations Team

Hello Janice, Thank you so much for this positive review and for your trust! We look forward to seeing you again at Maison 123. Have a great day, The Customer Service Team

Hello Nina, Thank you so much for this positive review and for your trust! We look forward to seeing you again at Maison 123. Have a great day, The Customer Service Team

Bonjour Isabelle, Merci beaucoup pour cet avis positif et votre confiance ! Nous avons hâte de vous retrouver chez Maison 123. Belle journée, L'Equipe Relation Clients

Hello Sophia, Thank you for taking the time to share your experience. We are sincerely sorry to hear about the situation you describe regarding your delivery, as well as your disappointment with the response provided so far. This does not reflect the level of service we aim to offer our customers. We completely understand your frustration, especially given the inconvenience caused and the delay in resolving your issue. In order to review your case in more detail and provide you with an appropriate solution, we kindly invite you to contact us at the following address: [email protected], including your contact details and any information related to your order. We truly hope to resolve this matter and provide you with a satisfactory outcome. Kind regards, Customer Relations Team Maison 123

Bonjour Anna Lena, Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés d’apprendre la situation que vous décrivez concernant votre colis manquant, ainsi que le manque d’accompagnement que vous avez ressenti de la part de notre service client. Cela ne reflète pas la qualité de service que nous souhaitons offrir, d’autant plus pour une commande de cette valeur. Nous comprenons pleinement votre mécontentement face à cette situation et le désagrément occasionné. Afin de pouvoir vérifier votre dossier et vous apporter une solution dans les meilleurs délais, nous vous invitons à nous écrire à l’adresse suivante : [email protected] , en précisant vos coordonnées ainsi que les informations relatives à votre commande. Nous espérons sincèrement pouvoir vous apporter une réponse rapide et adaptée. Belle journée, L’équipe Relation Clients Maison 123

Bonjour Sara, Merci beaucoup pour cet avis positif et votre confiance! Nous avons hâte de vous retrouver chez Maison 123. Belle journée, L'Equipe Relation Clients

Hello Amber, Thank you so much for your positive feedback and for your trust! We look forward to seeing you again at Maison 123. Have a wonderful day, The Customer Relations Team

Hello Caroline, Thank you so much for your positive feedback and your trust! We look forward to seeing you again at Maison 123. Have a wonderful day, The Customer Relations Team

We are truly sorry for this experience, which in no way reflects the high standards we strive to uphold. Your situation and especially the lack of response to your requests is completely unacceptable and deserves our full attention. In order to assist you as best as possible and proceed with the return of your item as quickly as we can, could you please send us your contact details along with your order number at the following address: [email protected] ? Once again, please accept our sincerest apologies. Best regards, The Customer Relations Team