Hi Jud Faust,
很抱歉听到您的经历，我们理解您的担忧。可靠的监控系统对宠物安全至关重要，我们很遗憾您的设备未能达到预期表现。我们希望有机会查看这个问题并提供进一步帮助——请通过 [email protected] 联系我们的支持团队，附上您的账户详情，以便我们调查并协助找到解决方案。
此致问候，
The Waggle team.
As frequent park-stayers with three energetic Golden Retrievers, pet safety is non-negotiable. We recently picked up the Waggle Pet Monitor (specifically the Pro+ model) for our RV, and it has quickly become one of our most valuable travel tools—especially at campsites known for frequent power surges and outages.
Our favorite RV park experiences frequent daily power surges and outages, especially during peak seasons when the grid is stressed. In an RV, losing power means the air conditioning stops working. Temperatures inside can skyrocket dangerously fast—often within 30-60 minutes in extreme weather—putting pets at serious risk of heatstroke or severe distress. 
Golden Retrievers, being large, active, and double-coated, are particularly vulnerable. They can suffer heat-related issues even in the 80s with high humidity, and anxiety from power fluctuations or rising temps can lead to destructive behavior or health emergencies. Leaving them alone while we explore or run errands is already stressful; without reliable monitoring, it would be irresponsible.
Waggle gives us confidence to step away. We get proactive alerts, so we can respond quickly—whether that’s rushing back or calling a neighbor in the park. The power loss alerts are lifesavers in surge-prone areas, as surges can trip breakers or damage equipment unpredictably.
If you travel with pets in an RV—especially in parks with unreliable power like ours—the Waggle Pet Monitor is worth every penny. It has transformed our ability to keep our three Goldens safe and comfortable while giving us the freedom to enjoy our adventures. We no longer have that constant “what if the power goes out?” worry in the back of our minds.
For any pet parent who leaves their dogs in the RV, this device delivers genuine peace of mind. Five stars from our furry family!
My Waggle 回复2026-06-10
Hi Justin,
感谢您的分享！我们很荣幸能在您的 RV 旅行中帮助守护三只金毛的安全与舒适。得知 Waggle 的警报和断电监控能在恶劣条件下让您安心，这对我们意义非凡。祝您与毛茸茸的家人们有更多安全愉快的旅程！
此致问候，
The Waggle team
客户服务糟糕透顶。监测仪每年至少有一次读数偏高，而且无法重置。Waggle 更热衷于推销更多系统、设备和套餐，而不是投入资源改进系统，让它不要读数偏高。而且客服根本联系不上，只有 AI 聊天机器人，只会让你重置。
My Waggle 回复2026-05-23
Hi there,
对于您的 Waggle Pet Monitor 反复出现的问题以及由此带来的困扰，我们深表歉意。我们完全理解准确的读数和可靠的服务对您的宠物安全有多么重要。
我们希望能为您寄送一台替换设备，请您通过 [email protected] 联系我们确认收货地址。我们的团队会确保您的监控器正常工作，并提供必要的指导以避免将来出现类似问题。
感谢您给我们弥补的机会。
此致问候，
The Waggle Team
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