Just do it!
I ordered sunglasses and they were Ahh-mazing! They were shipped before the expected delivery date, so I came right on time for event! I look forward to shopping for more items.
关于 Nihao Jewelry
数据更新- 网站
- nihaojewelry.com
- 分类
- 购物与时尚
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 271 条评价
- 差评回复率
- 91%（202/223 条）
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商家自述
Founded in 2013, Nihaojewelry is a professional online wholesale jewelry marketplace. Offering over 10M+ SKUs with no minimum order requirement and factory-direct pricing, it helps small businesses access diverse, stable inventory at lower turnover costs. To support this, we partner with 4,000+ factories and also operate our own factory dedicated to professional design and manufacturing.We empower diverse business models across all growth stages, from ambitious startups taking their first steps to established global enterprises. Our flexible solutions cater to street vendors, influencers, social sellers, e-commerce stores, dropshippers, boutiques, wholesalers, distributors, and independent designers.The company owns its own factory, focusing on design and production. It implements a two-step quality inspection process using high-quality materials, including 304 stainless steel, 925 sterling silver, and moissanite, as well as selected 316L stainless steel and alloy metals. Most products feature PVD plating technology, ensuring durability, water resistance, and long-lasting color. Through centralized procurement, Nihaojewelry provides highly competitive prices, with most items priced between $1 and $3. Over 10,000+ new SKUs are added daily across 1000+ categories, keeping up with trends on Instagram, TikTok, YouTube, Facebook, Pinterest, and other social media platforms, enabling faster sales growth and higher profits.Our professional account managers are available 7*24H and have served 1,000k+ clients across 100+ countries and regions, delivering over 20M+ orders. We are committed to making your jewelry business easier to start and faster to grow.
以上内容由商家自行提供，未经平台核实。Nihao Jewelry靠谱吗？
Nihao Jewelry（nihaojewelry.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 615 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：59% 给出 4 星及以上，同时 32% 打了 1 星；商家回复了 91% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-10-24。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company, expressing high satisfaction with their overall purchases and transactions. Customers frequently praise the remarkably affordable prices, beautiful designs, and the impressively wide variety of available items. People also highlight the outstanding quality of the jewelry, careful protective packaging, and consistently reliable delivery services. However, some people mentioned frustrating issues with missing items from orders, damaged goods upon arrival, or unexpected delivery delays. A few reviewers additionally noted that certain clothing items ran small or that specific products tarnished quickly after use. Despite these specific drawbacks, the general sentiment remains overwhelmingly positive among buyers who plan to order again.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
If I could give zero stars
If I could give zero stars, or take away stars I would! I ordered ready to ship items in April. They finally updated the account to processing May 25th with a note of 5 day shipping. I’m like ok great. June 9th it was put in an air plane and that’s the last tracking we have. I’ve been in constant contact with the company. They assured me that I should receive the items by July 2nd. Well July 2nd has came and now they are telling me if I don’t get the items by the end of August they will refund my money??!! No way. Bad customer service.
Nihao Jewelry 回复2021-07-20
Dear client, thank you for your feedback. We pay high attention to your problem, and check carefully of your order history: You place the order May 26 (GMT+8), and we shipped the order on May 31st. We achieved our delivery time commitment. For the shipping delay, as you choose a economic but not stable shipping method - China post e-packet, it may tak up to 60 days to arrive. That's why we ask your patience to wait, we will refund you then, don't worry. For the customer service, we will check the chat history between you and advisor from Nihaojewelry, we will improve if our advisor has communication problem.
i have a regular experience at nihao jewelry
I have had a very good experience in this website almost all the products are of a great quality but lately they have failed with many out of stock products and I don’t know how to use the credit it is very complicated.
Faster shipping then expected
Faster shipping then expected. Nice products and any issues with products are handled quickly. Will order from again with confidence.
I placed an order about a month ago
I placed an order about a month ago. never received it. worst online “business” I have ever experienced. I should be expecting a refund.
Nihao Jewelry 回复2021-07-06
Dear client, if you haave problem, please don't hesitate to contact your advisor to solve the problem. If you don't satisfied with the service, you can escalate it by sending message to whatsapp +86 15306553751
I’ve been using Nihaojewelry services…
I’ve been using Nihaojewelry services for my business 2 years now. The quality of their jewelry & swimwear is great. The service is good. And the prices are reasonable. I will recommend.
Order lost and not refund my money
Alerts are not updated, I got late Alerts and I never got my order they send it to the sender and they just keep telling to have patience and they won't refund my money back, I'm so devastated of waiting and have no real response 😡🤬
Nihao Jewelry 回复2021-06-30
Dear client, if delay, we will help our customer to apply refund from DHL/UPS/Fedex. Do you talk with your advisor? If she can't solve your problem, please send email with your order number to [email protected], our servive manager will involve into your case.
I was hoping this was a good business I knew it was to good to be true. 😞
It’s going on a month now and I still haven’t seen my purchase move in the tracking. All they keep telling me is it’s on it’s way. 😞
Nihao Jewelry 回复2021-06-30
Dear client, if delay, we will help our customer to apply refund from DHL/UPS/Fedex. Do you talk with your advisor? If she can't solve your problem, please send email with your order number to [email protected], our servive manager will involve into your case.
When my order arrive a lot of the…
When my order arrive a lot of the bracelets was broken still in the bag. I have pictures i can show you the bracelets was nice but a lot of them was broken.
Nihao Jewelry 回复2021-06-25
Dear client, sorry for your experience. We want to solve your problem, please contact your advisor ASAP, she will give you guide. You can also talk with our service people through livechat. Don't worry, we have aftersales team to solve your problem.
Impeccable service very nice experience…
Impeccable service very nice experience made with nihaojewelry
It’s a very good place to buy products…
It’s a very good place to buy products to start your own business. The prices are good for the quality you receive.
Made right!!
Starting to wonder if some of these reviews are fake . I ordered on the 4th of June still no tracking information. Communication is sparse and I feel like I’m going in circles with the agents. Paid us $133 for shipping 4-7 business days now I’m being told 10-15 days. I will update my review if things get better or worst . Update!!! Package was received on the 18th. The agent apologized for not communicating the fact that they had a holiday. He was very apologetic and took full responsibility for the delay in shipment and kept communicating after . I have not opened the package yet as I had to travel but will update on quality . Rick I accept your apology you were very helpful in the end Thank you!
Nihao Jewelry 回复2021-06-18
Dear client, we ship your order on Jun 15th, it's delayed, mainly because of a holiday in China. We apologize and any problem you can talk with your advisor.
Unauthorized Transaction
Our bank recently notified of us of an unauthorized transaction from this company. Don't know how it happened, but I advise anyone to check their credit cards for suspicious activity. The charge was over $450.00, and neither of us wear jewelry.
Nihao Jewelry 回复2021-06-15
Dear, your bank card info. was stolen and used by someone else, it has nothing to do with our website. Please contact your bank to solve it, and please delete this comment that has nothing to do with Nihao
VERY DISAPPOINTED!
I ORDERED MY ITEMS BACK ON April 27, 2021 I paid for shipping 10-18 days ! I never received my package & was told it was lost by UPS.. they offered me a refund but I will have to wait 15 days to receive it. Customer service is VERY RUDE AT TIMES ! I was also asked to remove my review. But This is my personal experience and that’s what reviews are for. Order items at your own risk.. I am very much disappointed that I didn’t get my items. I will give them 1 more try and order again hopefully my package won’t get lost this time … and then I’ll leave another review or update this one..
Nihao Jewelry 回复2021-05-20
Dear client, we pay high attention to the problem you feedback. Unfortunately we can't find you in our database, so can't check what happaned. Can you please kindly leave your order number here? It will help us start internal investigation, find problem we may have, and improve our service. thank you in advance.
thieves not to be trusted
what you have done to me as a new small business owner will never recommend you to anyone. my business will grow and I will put your business on social media as a theft hand a liar! they send your stuff with stuff missing and find ways not to send you your order they are dishonest they maybe good the first few orders but they will get you in the end. never again I lost money to these terrible people who don't care .be warned its only a matter of time.
Nihao Jewelry 回复2021-05-06
Dear friend, we didn't find you in our client list. Can you please leave your register email here or send to +86 15381023751? We will check your case carefully and give you a solution.
NIHAO JEWELRY IS RACIST
Uses "NIG*ER" and "SAVAGE" to describe Black & indigenous people. RACIST COMPANY, DO NOT BUY! Item "NHYL58859" sku reads "Grab-the-head-of-the-NIG*ER". You must scroll within the listing to see it; they snuck it in intentionally. Item Nhwk333105 refers profile of person wearing a Native American war bonnet as "SAVAGE HEAD". Just type "nig*er" or "savage" in their search box and you'll see the items. Customer service refuses to remove the hateful language. After a back/forth with customer service, they ultimately replied "Please respect our cultural differences". As the context of the derogatory terms come from the USA, how are those terms related to the culture of China & Mexico?! Nihao Jewelry is a CULTURE OF HATE. I don't support companies that promote racism, whether it's "gook", "chink", "fresh off the boat", "wetback", "beaner", "cracker", "nig9er", "savage". It's not acceptable. Nihao Jewelry promotes violent, hateful, offensive, and unprofessional language. They will not get my business or dollars. DO NOT BUY from NIHAOJEWELRY! -- UPDATE 5-6-21 Nihao Jewelry deleted the listings after they seen my review. They're NOT REMORSEFUL, they are exposed. They REFUSED to change the listing after several private back/forth emails over several days. They've now added 2 fake positive reviews to this site to drown out my complaint. I had already stopped doing business with them due to missing items, and this finalized that decision. DO NOT BUY FROM NIHAO JEWELRY!
Nihao Jewelry 回复2021-05-06
Dear client, thank you so much for your feedback. We pay high attention to this problem and start internal investigation. We will adjust our product description, and improve our customer service. It make our team very sad that you really want to add a LABEL to us as racist, we work hard to provide good product and service to our client, and respect everyone. We look forward to your advice to any mistake we may have, but don't want LABEL. We believe "Labeling is the opposite of understanding".
For 2 months now I have been requesting…
For 2 months now I have been requesting an invoice or receipt for customs no reply. I have email, Facebook messenger, WhatsApp, customer services and called. I still can not get it. all I have been getting is the run-around. I can not collect my package without an invoice.
Nihao Jewelry 回复2021-05-06
Dear client, so sorry for the trouble. Your advisor missed your message, she already sent the invoice to you. We apology for the inconvenience sincerely.
Horrible customer service
Horrible customer service! If I could give no stars I would. I have placed 4 different orders from this company for my customers but each time the orders came in wrong colors or items! Truly unprofessional! When notifying them about the matter they deny these claims even when I've sent pictures! They are also rude about it. Terrible customer service! Reply: I submitted a ticket and you claimed that only the white color was wrong? This is going against what you just said. But actually more than one color is wrong, and it is quite visible in the pictures. I received these items before and they were correct except for one, the second time around all of them came wrong. Honestly if I could submit a picture here I would. It's not fair to the buyer who is paying for items and doesn't get what is described and on top of that is not compensated.
Nihao Jewelry 回复2021-04-26
Dear Nihao client, sorry for your problem. After internal investigation, we found that both your advisor and after-sales department from Nihao already explained to you. We did several comparison by ourselves, the actual color is the same with the picture in our website. So we can't agree to your requirement of refunding. Please kindly delete this review, it's not fair to Nihao.
Definitely a legit website and all of…
Definitely a legit website and all of my things arrived However they were not all in good condition. Also I do not like that it takes so long to check items. Other than that I like their service!
Nihao Jewelry 回复2021-04-26
Dear Nihao client. if you have product quality problem, please click the link and following the steps to submit the after-sales ticket, we will help you solve the problem. https://www.nihaojewelry.com/after-sales
Took over £300 from me without authorisation
Do not order from this website. They take money from you without authorisation, taking over £300 from me. No help from their customer service. Disgusting. DO NOT ORDER from them!
Nihao Jewelry 回复2021-04-15
Hi friend First the order NHGB210331319100 you placed on April 1st , and you sent us the payment proof of this order on April 9th , at that time we have shipped your order on April 6th , our website has the cancel order policy , for the order over 72 hours can not be canceled . Second no one can authorized your payment , as when you paid you need to entre the code you received or the password of payment , , we dont know it about the code and the password , pls kindly cancel the review
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