Ovago 竭尽全力让旅客安全可靠地到达目的地。 我们是一家国际在线旅行社，提供最好的旅行服务，帮助来自世界各地的人们以折扣和实惠的价格购买机票。 闪电般快速的搜索，从任何航空公司或任何目的地的单程航班到环球旅行。 24/7 可靠支持我们的旅行专业团队随时为您服务并随时准备提供帮助。
Ovago（ovago.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 200 条用户评价，属于旅游度假分类，口碑一般。评价两极分化：66% 给出 4 星及以上，同时 31% 打了 1 星；商家回复了 99% 的差评；评价主要围绕客户服务、价格。数据最后更新于 2026-08-12。
看了 155 条评论，评论者对这家公司的体验非常好。客户经常称赞知识渊博的工作人员在购买复杂的机票时表现得异常耐心、友善和支持。旅客真正欣赏顺利的预订流程和代理商令人难以置信的奉献精神，他们确保每一个旅行细节都得到顺利处理。 一些评论者对完成在线预订后立即出现的意外价格上涨和货币差异感到不满意。消费者还提到，在尝试解决预订错误或确保退款时，客户支持毫无帮助，令人非常沮丧。还有一些人遇到了未完成选座以及付款后缺少行程确认等麻烦问题。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。阿曼达花了额外的努力来预订我们的机票。她拥有出色的客户服务技能。
Dear Dr. Charles, Thank you for your trust and for the great rating! We're delighted to hear that Amanda went the extra mile and assisted you throughout your booking experience. Please know that we remain available should you need any assistance or have any questions. Wishing you a wonderful trip! Faithfully yours, Ovago
Raavi 是我的救星，帮助我在最后一刻预订了从洛杉矶国际机场飞往钦奈 (MAA) 的航班。她不仅找到了一家更好的航空公司，而且还设法为我提供了比我最初计划自己预订的票价更低的票价。我需要额外的行李限额，她不遗余力地找到了一家提供额外行李且无需额外费用的航空公司，而且仍然比我原来的选择便宜。我向所有预订国际旅行的人强烈推荐 Raavi 和 Ovago。他们的服务、价值和对细节的关注都非常出色。
Dear Yash, Thank you for taking the time to leave this amazing review! We're thrilled to hear that your booking experience with Raavi was nothing short of excellent and that she was able to meet all your travel requirements. Please know that we’re always here in case you need any additional assistance or are looking to book your next trip. It was a pleasure serving you, and we look forward to many more adventures with you! Faithfully yours, Ovago
杜鲁很乐于助人，他不遗余力地帮助我。
Dear Jason, Thank you for choosing us and for recognizing Duru’s commitment to helping you. Should you require any further assistance, please feel free to contact us anytime, we're just a chat, phone call, or email away! Safe travels! Faithfully yours, Ovago
不惜一切代价避开这家公司。 我们在飞往奥克兰的途中错过了休斯敦的转机航班并被困在那里。航空公司告诉我们他们无法提供帮助，因为我们是通过第三方机构 Ovago 预订的，而我们必须通过他们。那才是真正的噩梦开始的时候。 Ovago不仅没有帮助我们，还取消了我们的整个行程，包括我们从澳大利亚返回的航班，声称航空公司是罪魁祸首，他们无能为力。他们的客户服务很粗鲁，没有帮助，而且令人难以置信的令人沮丧。 经过几个小时的电话交谈，我终于让奥瓦戈和航空公司进行了电话会议，期间航空公司允许奥瓦戈为我们重新预订第二天的同一航班。他们还是没有预订。航班登机时，我站在登机口，再次与双方通话，但奥瓦戈仍然什么也不做。幸运的是，航空公司挺身而出，进行了超控，并重新打开了登机门让我们登机。 这家公司每一步都彻底失败了。我不会信任他们提供巴士票，更不用说国际旅行了。我真诚地希望没有人会经历我们所做的事情。
Dear Anelli, Thank you for reaching out to us. Your message provided an opportunity to review the booking history in detail.Based on our records, you were unable to take the original outbound flight due to visa issues encountered by one of the passengers. To address this, our service team contacted the airline and requested an exception, including the possibility of rebooking, despite the “no-show” status. We understand that the carrier was able to proceed with the exchange process, and we’re glad you were ultimately able to take your trip to Melbourne. We sincerely apologize for the inconvenience and frustration this situation may have caused you and your family. Please know that we are committed to assisting you while remaining in compliance with the airline’s policies. Thank you again for bringing this matter to our attention. Should you require further assistance, please do not hesitate to contact us. Faithfully yours, Ovago
巴德穆斯是一位出色的旅行社，他的服务超越了其他人。 100% 满意
Dear Mary Gold, Thank you for choosing us! We're thrilled to hear that Badmus went above and beyond and guided you throughout the booking process. Please know that we're available 24/7 in case you need assistance or have any other concerns. It was a pleasure serving you, and we look forward to booking more adventures for you. Faithfully yours, Ovago
我和奥利弗在一起度过了一段美好的经历，他帮助我在旅游高峰期以折扣价预订了航班。他在整个过程中表现出耐心、尊重和真诚的同理心。我强烈推荐 Ovago 给任何需要购买机票帮助的人。
Dear Seidu, What a perfect review! Thank you for sharing your excellent experience with Oliver! We're glad he was able to provide the support you needed and secure the best deal for you. Please know that we're always here in case you need additional assistance or have any questions. It was a pleasure serving you, and we look forward to having you back! Have a fantastic trip! Faithfully yours, Ovago
我和德勒的合作经历非常愉快。他非常乐于助人，帮助我找到了适合我的日程安排和预算的超值航班优惠。从开始到结束，整个过程都很顺利，没有压力。当我通过他发给我的链接完成在线预订时，他花时间了解我的喜好并与我保持通话。我真的很欣赏他的专业精神、快速反应和对细节的关注。我一定会再次联系我未来的旅行计划！
Dear Tess, Thank you for choosing and booking with us! We always aim to provide an excellent customer experience for all our clients. We're delighted to know that Dele guided you throughout the process and was able to secure the best deal on your behalf. Should you require additional support or wish to book a new adventure, please let us know. We're here to help! Wishing you a wonderful trip! Faithfully yours, Ovago
佩德罗是最有能力的代理人，可以帮助您解决任何需要解决的问题或任务。他知识渊博，受人尊敬。感谢您提供出色的客户服务，佩德罗。
Dear Basma, Thank you so much for sharing this amazing review! We truly appreciate your kind words and the time you took to express how wonderful Pedro is and how well he assisted you. Rest assured, your feedback will be shared with the entire team. Should you have any questions or need additional support, please feel free to contact us at any time. It was a pleasure serving you, and we look forward to welcoming you back! Faithfully yours, Ovago
交易顺利、无忧。里德太棒了！
Dear Michael, Thank you for your ratings! We truly appreciate your feedback and are thrilled to hear that you found the booking process hassle-free. Rest assured, your kind words will be shared with Reed and the entire team. Should you have any questions or need additional support, please know that we're here for you 24/7. Safe travels! Faithfully yours, Ovago
帮助我的代理人非常友善并且是专家，非常感谢。女性
Dear Maria, Thank you for choosing to book with us! We're delighted to hear that Femmy was kind and able to guide you throughout the process. Should you have any questions or need additional support, please know that we're always here for you. It was a pleasure assisting you, and we look forward to booking many more trips for you! Faithfully yours, Ovago
Dear Timi, Thank you for booking with Badmus! We’re glad to hear that your experience with him was excellent.Please know that we remain available in case you need anything or have any questions.Wishing you a fantastic trip! Faithfully yours, Ovago
Lime是最好的客户服务代表，他非常有耐心，他的客户服务技巧是一流的，知识渊博，他的沟通技巧非常完美。 他给了我最优惠的价格，让我的旅行压力减轻了。谢谢石灰！
Dear Grace, What a lovely review! Thank you so much for sharing your fantastic experience! We're truly happy to hear that you found Lime knowledgeable and that he was able to get you the perfect deal. Should you need any further assistance or support, please feel free to reach out anytime. Wishing you safe and pleasant travels! Faithfully yours, Ovago
周日特工助理很棒。他的支持总是令人惊叹，让我总是回到奥瓦戈。
Dear Femi, Thank you for always choosing us! We're delighted to hear that your booking experience with Sunday has consistently been amazing. Please know that we're here for you if you ever need assistance or additional support. It was a pleasure serving you, and we look forward to welcoming you back soon! Faithfully yours, Ovago
Femmy 乐于助人且耐心，是公司的财富
Dear Iyabode, Thank you for your fantastic feedback! We're thrilled to know that Femmy was able to assist you and that you appreciated the support. Rest assured, your kind words will be shared with the entire team. If you have any questions or need additional assistance, please feel free to contact us at any time. Faithfully yours, Ovago
第一次使用奥瓦戈。我自己搜了点东西，正要付款，代理窗口就弹出来了。我在那里输入了我需要的旅行日期，Raavi 连接并帮助了我！同样的航班，价格更优惠！她很有耐心而且很友好。帮助我度过了难关。推荐奥瓦戈。
Dear Ying, Thank you for booking with us! We're thrilled to hear that Raavi was able to assist you throughout the booking process and that you appreciated her patience. Please don’t hesitate to reach out if you have any questions or need further support. We wish you a fantastic trip! Faithfully yours, Ovago
优秀的客户服务！ 他们的跟进非常有礼貌、尊重和高效！
Dear Meredith, Thank you for choosing us! We're delighted to hear that we met your expectations and that you found our service efficient. If you have any questions or need further assistance, please don't hesitate to reach out at any time. Have a wonderful trip! Faithfully yours, Ovago
我在这家旅行社的经历非常糟糕。我订了一张从芝加哥奥黑尔机场（ORD）飞往开罗的机票，并且明确表示开罗是我的最终目的地。但当我收到机票时，我惊讶地发现我的最终目的地竟然是罗马。 我问航空公司是否有从罗马飞往开罗的航班，他们告诉我航班已满。这给我带来了一个大问题，并打乱了我所有的旅行计划。 代理人误导了我，没有告诉我机票的全部真相。我感觉我被骗了。我不会向任何人推荐这个机构。他们在为人们预订航班时需要更加诚实和负责任。
Updated response Dear Alser, Thank you for taking the time to share your thoughts with us. Whether feedback is positive or negative, we view it as an opportunity to improve our services. We would be happy to address any concerns you may have. However, despite several attempts to reach out, we have not yet received a response from you. If you would like to discuss the matter further, please feel free to send us additional details, including a valid booking reference, at [email protected]. Please know that we remain available and ready to assist you should you decide to get in touch. Faithfully yours, Ovago Initial response Dear Alser, Thank you for reaching out to us. We're sorry to hear about your experience, and we would like to conduct a thorough review to better understand what transpired. To proceed, could you please share your valid booking details? Additionally, you’re welcome to provide further information by emailing us at [email protected]. We look forward to hearing from you. Faithfully yours, Ovago
这是我第一次使用Ovago，我对此非常怀疑。是正规的机票平台吗？那么，他们如何才能享受到如此优质的真人电话客户服务呢？直到出发前三天帮我订到去中国二线城市的机票的代表Gany，我才发现之前的担心是多余的。 Gany 全程服务，彬彬有礼，耐心且反应迅速。我会向任何喜欢优质客户服务的人推荐 Gany。哦，我付的票价和其他网上平台的票价差不多。
Dear Cyn, Thank you for sharing this wonderful feedback! We truly appreciate your kind words and understand your concerns. We're thrilled to hear that Gany was able to secure the necessary flights for you. Please know that we’re always here should you have any questions or need further assistance. It was a pleasure assisting you, and we look forward to helping you book more trips in the future. Safe travels! Faithfully yours, Ovago
推荐Ovago的Lucy，她帮助我获得了旅行保障计划。
Dear Yujing, Thank you for choosing to book with us! We're glad to hear that Lucy was able to secure the travel protection plan for you. Should you require any further assistance, please don't hesitate to contact us at any time. We wish you a fantastic trip and look forward to hearing from you soon! Yours faithfully, Ovago
我用过的最差的旅行社！损失数千！一旦预订，他们就不会跟上您的预订。但他们确实通过电子邮件告知了我们的航班如何更改。改签了 2 次，然后他们说如果你不改签，你将失去预付费座位、行李和旅行保障。我们例外，但他们通过直接致电航空公司来转移行李和座位。那是和他们吵架之后的事情。 最终，我们飞往巴西的航班丢失了，因为巴西在2025年4月实施了一项新规定，我们3月份订的这趟航班，美国公民必须有电子签证！ Ovago 代表没有向客户发送任何有关此事的信息。他们绝对不像 InSight、Globus 甚至 Cosmo 那样让所有客户知情。我压力太大了，我为此感到恶心。我在航班起飞前 2 天打电话给他们询问 evisa，代表说政府部门提供的参考号码很好用。 那是谎言！如果没有在途中的实际卡，银色航空甚至不会为我们办理登机手续。 我们打电话到奥瓦戈机场，他们说他们可以修改我们的行程，但由于预付费座位和行李丢失，费用比原来的预订要高！我们的整个旅程就毁了。 Ovago 不会帮助你，但最终会搞砸。他们监督说他们没有非法义务通知我们任何事情，但我确实打电话检查参考号是否足够......他们说是的。我们通过美联航预订了另一趟航班，损失了 2000 美元。他们给了我们一张 50 美元的代金券。！！！我买了保险，但这对我没有帮助。难以置信！不要使用它们。他们将一切归咎于政策和航空公司。 这是另一位客户的谷歌评论 Ovago 绝对是最差的...... Ovago 绝对是我一生中最糟糕的预订体验。别犯我新手国际航班的错误。不要使用它们。我四月份预订了从休斯顿飞往库斯科的航班。不幸的是，由于不可预见的情况，我需要将航班地点从休斯顿更改为我居住的达拉斯。我还需要更改回程航班的日期。他们不仅需要“24 小时”才能回复您的每个请求，而且还会向您发送最愚蠢的选项（只有 1 个选项，从来没有多个可供选择）（就像在亚特兰大中转 12 小时一样），然后要求您支付 1,100 美元（更改机场）或 550 美元（更改日期）。将近一周的时间里，我每天都和他们通电话，但实际上没有任何问题得到解决。我仍然保留着我预订的原始航班，但据我了解，即使我还没有离开，如果您的航班被取消或重新预订，或者您错过了转机，您绝对是SOL，因为从技术上讲，您不是航空公司的客户，而是第三方的客户（他们并不真正关心您是否登机）。我多次要求与主管交谈，我要求退款，因为说实话，重新预订整个航班会更容易（显然这不是一个选择，但当我查找奥瓦戈的航空公司政策时，却找不到？）。省去麻烦，不要通过 OVAGO 预订。也为我祈祷我能到达秘鲁并返回:)
Dear Customer Susan, Thank you for reaching out to us. We’re truly sorry to hear about your experience. We would like to conduct an additional review of your case to verify what transpired and explore any possible options. Rest assured, you will be kept informed of any progress. Yours faithfully, Ovago
共 200 条符合条件的评价
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