Ovago 竭尽全力让旅客安全可靠地到达目的地。 我们是一家国际在线旅行社，提供最好的旅行服务，帮助来自世界各地的人们以折扣和实惠的价格购买机票。 闪电般快速的搜索，从任何航空公司或任何目的地的单程航班到环球旅行。 24/7 可靠支持我们的旅行专业团队随时为您服务并随时准备提供帮助。
Ovago（ovago.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 200 条用户评价，属于旅游度假分类，口碑一般。评价两极分化：66% 给出 4 星及以上，同时 31% 打了 1 星；商家回复了 99% 的差评；评价主要围绕客户服务、价格。数据最后更新于 2026-08-12。
看了 155 条评论，评论者对这家公司的体验非常好。客户经常称赞知识渊博的工作人员在购买复杂的机票时表现得异常耐心、友善和支持。旅客真正欣赏顺利的预订流程和代理商令人难以置信的奉献精神，他们确保每一个旅行细节都得到顺利处理。 一些评论者对完成在线预订后立即出现的意外价格上涨和货币差异感到不满意。消费者还提到，在尝试解决预订错误或确保退款时，客户支持毫无帮助，令人非常沮丧。还有一些人遇到了未完成选座以及付款后缺少行程确认等麻烦问题。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。我通过 Ovago 找到了便宜得多的机票（美国 - 欧洲）。聊天帮助非常有帮助，可以检查其他选项并确认我的预订详细信息是否正确。
Dear Becca, Thank you for booking with us! It’s our pleasure to provide you with an exceptional booking experience. Please know that we’re available 24/7 in case you need any assistance.Safe travels, and we hope to hear from you again soon! Faithfully yours, Ovago
我通过奥瓦戈预订航班的经历很棒。我特别要感谢 RAAVI 在此过程中提供的出色帮助。他们很有耐心，知识渊博，并且非常乐于助人，确保我的预订一切顺利。如此细心和专业的支持是很少见的——RAAVI 确实发挥了作用。强烈推荐 Ovago，再次感谢 RAAVI！
Dear Pedro, Thank you for sharing this wonderful review and for recognizing Raavi's excellent service! It’s our pleasure to provide you with a seamless booking experience. Please feel free to reach out to us if you have any questions or concerns. We wish you a fantastic trip! Faithfully yours, Ovago
这是我第一次在Ovago买票，我在Djibril有很棒的经历。非常有耐心，乐于助人。优秀的客户服务。
Dear Dada, Thank you so much for taking the time to write us a review, it truly means a lot to us! We’re thrilled to hear that Djibril was able to support you throughout the booking process. Should you need any additional assistance, please feel free to reach out to us anytime. Safe travels! Faithfully yours, Ovago
Badmus 帮助我选票，公司也在服务时间后帮助我。 好工作
Dear Richard, Thank you for booking with us! It’s our pleasure to assist you with your reservation, and we’re glad that your booking experience with Badmus was excellent. Please know that we remain available in case you have any questions or require further support. We wish you a wonderful journey! Faithfully yours, Ovago
Greyson 非常乐于助人，帮我拿到了 Kayak 最初说 Ovago 会给我的票价。 但在开始与 Greyson 聊天之前，Ovago 页面上显示的第一个价格是 524.61 美元，比 KAYAK 所说的要价高出 70 美元。 Greyson 提出了可能的折扣聊天提议，他给了我 494.61 美元，比 Ovago 的页面低 30 美元，但仍然比 KAYAK 的报价高 40 美元。我这么说，准备通过KAYAK购买。格雷森要求给我一点时间，并说他的团队帮助他找到了我期望的票价。 我不知道 Ovago 最初想向我收取 70 美元的额外费用是怎么回事。 所以我不确定 Ovago 的情况，但 Greyson 帮我……还有你，因为我终于和你一起预订了。 我没想到会被要求给小费（我不是飞行常客），但尽管很惊讶，我还是给了他 8 美元，这是这个票价与我在客涯支付的费用之间的差额。 [编辑：4星而不是5星，因为Ovago没有提供他们应该提供的票价，而我不得不跳过聊天会话的额外障碍。]
Dear Mark, Thank you for sharing your review! We’re thrilled to hear that Greyson was able to secure a great flight deal and guide you throughout the entire process. We’ve taken note of your comments, and rest assured that your feedback will be reviewed. It’s our pleasure to assist you, and we look forward to helping you book more adventures in the future! Faithfully yours, Ovago
我试图获得圣诞节期间航班的最优惠价格。奥瓦戈 (Ovago) 的代表泰尔玛 (Telma) 帮助我预订航班。她太棒了。谢谢
Dear AK, Thank you for choosing us! It’s our pleasure to provide you with the best deal, and we’re delighted to hear that Telma was able to assist you throughout the reservation process. Please know that we remain available in case you need anything or have any concerns. Safe travels! Faithfully yours, Ovago
我一生都在旅行，我从来没有经历过像 ovage 销售员 Jubril 那样的优质服务。他是一位出色的销售员，他不遗余力地为我找到我正在寻找的机票，甚至他一直在检查我是否收到电子邮件以及我是否需要在我要去的国家/地区找到其他住宿。他付出了额外的努力来帮助我。我推荐所有与 ovago 打交道的人。请联系 Jubril .. 您会对他的服务感到满意 .. 我将在我的周围传播有关他的信息，以便他们体验我在这家公司所经历的一切。
Dear Arlette, Thank you for booking with us and for sharing your excellent experience with Jubril! We're glad to hear that he went the extra mile to guide you and ensured all your concerns were addressed. Should you need further assistance or have any questions, please don’t hesitate to reach out to us. Wishing you a wonderful trip! Faithfully yours, Ovago
伊萨是一位出色的推销员，拥有卓越的客户服务技巧！ 这是我第一次使用 OVAGO，我一定会再次使用它们。整个过程完美、快速且专业。我强烈推荐给任何需要他们服务的人，因为我知道像我一样，您不会后悔使用它们！
Dear Shaibu, Thank you for choosing and booking with us! We're delighted to hear that your experience with Issa was exceptional. It’s our pleasure to provide you with seamless service. Should you need any additional support or have questions, please don’t hesitate to reach out. We wish you a fantastic trip! Faithfully yours, Ovago
奥瓦戈 Badmus 的出色服务 我强烈推荐 Ovago 和他们的代表 Badmus 他真正了解我的喜好，制定了完美的行程。主动的沟通非常好，让我了解每一步。感谢巴德姆斯和奥瓦戈！
Dear Jayshree, Thank you for sharing this amazing feedback! We're glad to hear that Badmus guided you throughout the reservation process and that your entire booking experience was fantastic. If you have any questions or need additional support, please feel free to contact us anytime. It was a pleasure serving you, and we wish you a wonderful trip! Faithfully yours, Ovago
我非常感谢贝拉在预订过程中与客户的沟通，尤其是她的可用性。我强烈推荐这家 OVAGO 旅行社，因为他们提供出色的客户服务。
Dear Sibiri, Thank you for your feedback! We're delighted to hear that we met your expectations and that Bella’s communication was excellent. If you have any questions or concerns, please don’t hesitate to let us know ,we’re always here to help. It was a pleasure serving you! Faithfully yours, Ovago
由于医疗原因，我不得不取消航班。该公司表示，退款需要最多一个月的时间，这是“标准操作程序”。为什么？他们只需要一纳秒的时间就可以拿走你的钱，但要拿回我的钱却需要一个漫长而费力的过程。我有保险，这似乎对一些人有帮助。当我的健康状况好转后，我向更好的代理人重新预订了航班。他以优惠的价格为我提供了更好的航班。尽管由于“政策”，他们不会将我以前的资金用于当前的航班，但代理人还是做出了改变。我会记住我的经纪人。尽管他在一家糟糕的公司工作，但他仍然是最优秀的。
Dear Frank, Thank you for taking the time to reach out to us, it gave us the opportunity to closely review your booking history. After an additional review of your case, we confirmed that you requested a voluntary cancellation. As per airline policies, there were no significant schedule changes observed in your itinerary. Therefore, the cancellation is considered voluntary and subject to the airline’s standard guidelines. We’re pleased to inform you that the refund has been processed to the original form of payment used during the booking process. Additionally, we noticed that a third-party insurance policy was added to your reservation. Please note that while this type of insurance generally covers medical-related trip cancellations, it typically does not include coverage for processing fees. We strongly encourage you to review the insurance benefits for further clarification. We certainly understand your frustrations and sincerely apologize for any inconvenience caused. Please rest assured that as your travel agent, we are here to support you while also complying with the regulations set by the airline. If you have any questions or concerns, please don’t hesitate to reach out. Faithfully yours, Ovago
Thelma 非常执着，为我的女儿们安排了最方便的航班，她做得很好。 工作干得好！
Dear Lish, Thank you for trusting us with your girls’ flight! It was our pleasure to provide you with the most convenient itinerary, and we’re thrilled to hear that your booking experience with Thelma was incredible. Please know that we're here for you should you need any assistance. Safe travels and we can’t wait to welcome you back! Faithfully yours, Ovago
自从我开始预订以来，阿曼达对我真的非常耐心，给了我很多帮助。 她真的很友善，乐于助人，工作努力，尽管我们的联系大部分都破裂了，但她还是坚持到了最后。 干得好💪
Dear Raban, Thank you for choosing and booking with us! We're thrilled to hear how Amanda was able to assist and guide you throughout the booking process. Please know that we remain available should you need any further assistance or support. It was a pleasure serving you. Wishing you safe and pleasant travels! Faithfully yours, Ovago
我通过 Ovago 预订了国际机票，价格超过 3,600 美元。由于航空公司的失误，我被拒绝登机，而不是因为我做错了什么。华航后来以书面形式确认，我的误机罚款已被免除，机票也已退款。 尽管如此，Ovago 仍扣留了 1,610.03 美元，声称收到了虚假的航空公司罚款，并拒绝退还我从未使用过的附加服务（旅行保险、支持包、灵活机票）。我提供了中华航空确认免除罚款的书面证明，但奥瓦戈不予理睬，并不断要求更多“官方”确认。他们将这一进程拖延了七个多月，推卸责任，拒绝承担责任。 尽管我购买了他们的支持包，他们还是向我收取了双倍的处理费，这是一种欺骗性和误导性的做法。 我已向 BBB、CFPB、FTC 和总检察长提出投诉，并将继续向其他人发出警告。远离这家公司，他们不支持他们的服务或客户。
Dear Khaing, Thank you for reaching out to us. We welcome all types of feedback, as it helps us conduct thorough reviews and address any concerns our clients may have. According to the booking history, you were unable to utilize the flight due to denied boarding by the carrier, as a result of visa issues. We have contacted the airline and requested all possible exceptions; however, as per the airline’s policy, it is the passenger’s responsibility to ensure that all travel requirements are met. That said, a refund is permitted and subject to applicable fees. We’re pleased to confirm that the refund was processed in accordance with the airline’s policies and issued to the original form of payment used during the booking process. Additionally, we noticed that you purchased add-ons or packages. As stated in the terms and conditions presented before completing the booking, these are non-refundable and non-transferable by nature. We understand that there may have been some confusion about the charges, but please be assured that you were not double-charged. While the fees were not waived, they were reduced due to the support bundle you selected. We also encourage you to visit our website to review the benefits included in the package, which may help clarify any remaining doubts. Once again, we appreciate you taking the time to share your feedback. While we regret that we did not meet your expectations on this occasion, we hope to have the opportunity to serve you again in the future. If you have any further questions, please don’t hesitate to contact us at any time. Faithfully yours, Ovago
这些人是骗子 将为您提供低价访问他们的网站。一旦您尝试购买，价格就会变化 2 到 3 倍。如果您错误地接受了它，您将面临昂贵的门票。远离
Updated response: Dear Mohammed, Thank you for taking the time to share your thoughts with us. Whether feedback is positive or negative, we view it as an opportunity to improve our services. We would be happy to address any concerns you may have. However, despite several attempts to reach out, we have not yet received a response from you. If you would like to discuss the matter further, please feel free to send us additional details, including a valid booking reference, at [email protected]. Please know that we remain available and ready to assist you should you decide to get in touch. Faithfully yours, Ovago Initial response: Dear Mohammed Thank you for reaching out to us, this gives us the opportunity to further investigate and verify what truly transpired. Could you please share your valid booking details with us? Alternatively, you may provide additional information by emailing us at [email protected]. We look forward to hearing from you. Faithfully yours, Ovago
我最近通过代理商 Badmus 预订了飞往拉各斯的航班，这次经历让我非常满意！从一开始，他就非常乐于助人且细心，及时回答了我所有的问题。提供了完全适合我的日程安排和预算的各种选择。 预订过程顺利无忧，我及时收到了所有必要的信息。我很欣赏他们如何付出额外的努力来确保我拥有最便宜的航班。 我强烈向任何寻求可靠、高效航班预订服务的人推荐 Badmus。感谢您让我的旅行计划变得如此简单！
Revised Version: Dear Ahmed, Thank you for your rating and review, it truly means the world to us! We’re thrilled to hear that Badmus was extremely helpful and ensured you had a fantastic booking experience. Please know that we’re here for you in case you need further support or have any concerns. It was a pleasure serving you, and we wish you a wonderful trip! Faithfully yours, Ovago
整个旅行都很糟糕。 去目的地和回来时都必须查看票务。 只需向航空公司预订即可节省时间。 如果通过 Ovago 等第三方预订，航空公司无法对机票采取任何措施。 永远不会再和他们一起预订。
Updated response: Dear William, Thank you for reaching out to us. We value all feedback positive or negative as it helps us review each case and improve our services. We’ve noted that a request for your booking details was sent, but unfortunately, we have not yet received a response. Please note that these details are essential for us to address any issues promptly and effectively. If you have any questions or would like to discuss the matter further, please don’t hesitate to call us or send an email to [email protected]. We’re here to help. Faithfully yours, Ovago Initial response Dear William, Thank you for reaching out to us, this gives us the opportunity to further investigate and verify what truly transpired. Could you please share your valid booking details with us? Alternatively, you may provide additional information by emailing us at [email protected]. We look forward to hearing from you. Faithfully yours, Ovago
我已经被困在伦敦希思罗机场 24 小时了。没有酒店优惠券，没有行李，同样的衣服，奥瓦戈的帮助为零。在我抵达奥黑尔搭乘航班的同一时间，我被告知从芝加哥起飞的航班延误。奥瓦戈表示，他们将立即开始处理我从伦敦飞往巴林的转机航班。 7小时后的航班，没有航班，他们声称我有晚上10点的机票，但从未与航空公司确认。他们给我发了三封通用电子邮件，只是说他们会开始工作，但结果为零。我现在还坐在这里，他们没有回复。他们拿不到我的赔偿，他们不会联系造成这个问题的航空公司，他们不会提供酒店，他们找不到我的行李，不惜一切代价避免这种垃圾旅行服务。可怕并没有开始描述它们。去过 105 个国家，这是迄今为止我最糟糕的经历。
Dear Jacob, Thank you for reaching out to us, this gives us the opportunity to further investigate and verify what truly transpired. Could you please share your valid booking details with us? Alternatively, you may provide additional information by emailing us at [email protected]. We look forward to hearing from you. Faithfully yours, Ovago
最初我有点怀疑，因为我正在与一位尼日利亚人交谈，并考虑到互联网欺诈的激增等，我感到非常不舒服。然而，Femmy 向我保证了 Ovago 的合法性，并且他对我非常耐心。 最终，他引导我完成了整个过程，并在交易因他们的负担而延迟时给予了进一步的保证。非常感谢Ovago和Femmy
Dear Kobe, Thank you for trusting and booking with us. We're thrilled to hear that we met your expectations and that Femmy assisted you throughout the entire process.Should you need any additional support, please know that we're here for you 24/7. It was a pleasure serving you! Faithfully yours, Ovago
非常好，我的预订者非常友善和乐于助人 他确保我得到了很好的照顾，并回电检查所有信息是否正确。
Dear Joyce, Thank you for sharing your excellent booking experience with us! We're truly delighted to hear that you felt valued and well taken care of. Should you need any further assistance or support, please don’t hesitate to reach out. We’re available 24/7. Have a fantastic trip! Faithfully yours, Ovago
共 200 条符合条件的评价
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