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Parcel Monkey USA

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201 条评价

4.2201 条评价
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关于 Parcel Monkey USA

数据更新
网站
parcelmonkey.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
72%(26/36 条)
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商家自述

我们提供一种非常简单、低成本的方式将包裹从世界任何地方运送到世界任何地方。只需将您的包裹详细信息添加到我们的运输计算器中即可获得价格!选择取件,或预订投递服务。通过在线预订快递并在家打印运输标签,您可以享受 DHL、FedEx、USPS 等全球快递公司的折扣价格!为这些有价值的货物添加保护罩,并使用我们方便的跟踪工具跟踪包裹直至其交付。简单的!

Parcel Monkey USA靠谱吗?

Parcel Monkey USA(parcelmonkey.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于商业服务分类,口碑良好。81% 的评价为 4 星及以上,15% 为 1 星;商家回复了 72% 的差评;评价主要围绕价格、使用体验。数据最后更新于 2026-08-12。

评价综述

AI 生成

评论者对这家公司的体验非常好。客户一致称赞极具竞争力的价格和简单的国内和国际货运预订流程。消费者发现该平台在比较承运商费率、管理文书工作以及快速生成必要的邮寄标签时非常方便。人们经常提到,与直接通过主要快递提供商相比,该服务为他们节省了很多钱。 尽管一些客户遇到了意外的运输延误,但包裹最终仍然安全到达最终目的地。一些评论者还偶尔遇到跟踪问题或与特定快递合作伙伴的交货时间有关的轻微挫折。人们指出,在处理这些不常见的后勤障碍时,有时可以改善客户支持。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

快递员丢了我的包裹,猴子花了很长时间才索赔

快递员把我的包裹弄丢了,通过包裹猴的索赔流程已经拖了一个多月了。

Parcel Monkey USA 回复2026-07-08

Thank you for your feedback, Sadia. We're sorry to hear about your experience. We've checked your case, and your claim has already been processed. Please check your Parcel Monkey account for the latest updates and any further information regarding your claim. If you have any additional questions, please reply through your Parcel Monkey account, and we'll be happy to assist you. Best regards, The Parcel Monkey Team

简单的过程比任何其他便宜......

流程简单,比任何其他承运人便宜。

Parcel Monkey USA 回复2026-07-01

Thank you, Monica, for your wonderful review! We're delighted to hear that you found our shipping process easy and that we were able to offer better value than other carriers. Your feedback means a lot to us, and we're so pleased we could provide a simple and affordable shipping experience. Best regards, The Parcel Monkey Team

与猴子的绝佳体验……

猴子包裹的绝佳体验!整个过程从开始到结束都很顺利、快速且毫无压力。我的包裹安全准时到达,并且在整个交付过程中我都随时了解情况。客户服务友好、专业,并且对我的任何问题都非常敏感。 可靠、高效、价格实惠,这正是我所寻找的。我强烈推荐 Monkey Parcel 给任何需要可靠运输服务的人,并且将来肯定会再次使用它们! 感谢您出色的服务!

Parcel Monkey USA 回复2026-07-01

Thank you, Marina, for your fantastic review! We're thrilled to hear that your shipping experience was smooth, fast, and stress-free, and that your package arrived safely and on time. It's especially rewarding to know our responsive customer service, regular updates, and affordable pricing made such a positive impression. We truly appreciate your recommendation and look forward to serving you again in the future. Best regards, The Parcel Monkey Team

无缝的

无缝、简单、价格优惠。

Parcel Monkey USA 回复2026-07-01

Thank you for your continued support! We're delighted to hear that you found our service seamless, simple, and offered the best price. It means a lot to us that you've chosen Parcel Monkey again, and we truly appreciate your trust. We look forward to helping with your future shipping needs. Best regards, The Parcel Monkey Team

喜欢这项服务

喜欢这项服务。非常无缝。

Parcel Monkey USA 回复2026-07-01

Thank you, Amit, for your kind review! We're delighted to hear that you love our service and found the shipping process to be seamless. Your feedback means a great deal to us, and we're thrilled we could provide you with a smooth and hassle-free experience. Best regards, The Parcel Monkey Team

可怕的经历

可怕的经历。我支付了 UPS 标签费用,然后被告知我需要创建一个新的 UPS 帐户并将其链接到 Parcel Monkey。他们为您提供的创建帐户的链接甚至不起作用,而且个人资料或常见问题解答中也没有明确的选项来链接 UPS 帐户。 聊天机器人也没什么用,它只是不断重复相同的模糊答案而没有实际帮助。完全浪费时间。此时我只希望我的退款能够顺利完成。

Parcel Monkey USA 回复2026-07-08

Thank you for your feedback. We're sorry to hear about your experience with the UPS account setup and the issues you encountered. Please contact our Customer Support team through your Parcel Monkey account so we can investigate the problems you've described and review the status of your refund request. We'll be happy to assist you further. Best regards, The Parcel Monkey Team

H
HelenLond英国 · 写过 51 条评价 · 体验于 2026-06-15 ·

优秀的经验+支持

我昨天寄了 2 个国际包裹。 定价很棒;订购真的很容易,包括直接订购、签名和保险选项。 运输标签立即通过电子邮件发送(在我的例子中是完整的 UPS 标签)。 然后我注意到还需要“海关表格”。我不知道在哪里可以找到这些 - 去聊天,他们通过电子邮件发送了完整的信息。 聊天很快就解决了这个问题。

Parcel Monkey USA 回复2026-07-01

谢谢 HelenLond 的精彩评论!我们很高兴听到您发现我们的国际运输流程易于使用,价格优惠,交付选项便捷。得知我们的支持团队能够快速协助您填写海关表格并迅速整理好一切,真是太棒了。我们真诚地感谢您的反馈,并期待为您未来的发货提供帮助。 最好的问候, 包裹猴团队

严重延误……绝对不推荐

我选择了保证 3 天内交货并相应付款的服务,而不是 3 天。花了整整7天,也就是一周,这是不可接受的。包裹于周二发货,周四交付,但在下周周一交付。

Parcel Monkey USA 回复2026-07-08

Thank you, Anup, for taking the time to share your feedback. We're sorry to hear that your shipment did not arrive within the expected delivery timeframe. We understand how disappointing it is to pay for an expedited service and experience a significant delay. We appreciate you bringing this to our attention. While delivery times can occasionally be affected by circumstances outside our control, we recognize your frustration and understand that this experience did not meet your expectations. Your feedback is valuable, and we'll share it with our team as we continue working to improve our service. We hope to have the opportunity to provide you with a better experience in the future. Best regards, The Parcel Monkey Team

简单易遵循的指导方针

简单易遵循的指导方针。非常划算。总的来说,邮寄包裹超级容易。

Parcel Monkey USA 回复2026-07-01

Thank you, Ablah, for your wonderful review! We're delighted to hear that you found our guidelines simple and easy to follow, and that our service was both cost-effective and hassle-free. It's great to know we made posting your parcels such an easy experience, and we truly appreciate your feedback. Best regards, The Parcel Monkey Team

#PMS4DPUI

#PMS4DPUI 为了最大程度地保证安全,我在运送这个包裹时在边缘包裹了 3 层不同尺寸的气泡包装纸和棉纸。我将它们运送到世界各地,这是第一个遇到问题的。盒子显然被砸碎了,现在他们和 UPS 拒绝支付有效的保险索赔。我附上了他们需要的十几张照片,但仍然拒绝付款。

Parcel Monkey USA 回复2026-07-08

Thank you for your feedback. We're sorry to hear about your experience. We understand your concerns regarding your shipment and insurance claim. We've reviewed your case and are currently awaiting the requested information needed to continue processing your claim. Please check your Parcel Monkey account for our latest message and reply with the requested details so we can proceed with the investigation. We appreciate your cooperation and look forward to assisting you further. Best regards, The Parcel Monkey Team

最优惠的价格 最佳的运输时间

多次使用包裹猴子。始终提供最优惠的价格和最佳的运输时间。

Parcel Monkey USA 回复2026-07-01

Thank you, Sriram, for your wonderful review! We're thrilled to hear you've used Parcel Monkey many times and that we continue to provide the best rates and excellent transit times. Your continued trust and support mean a great deal to us, and we look forward to helping with many more shipments in the future. Best regards, The Parcel Monkey Team

优良的定价

定价极佳。当 UPS 商店的工作人员看到国际运输的低成本时,他差点从椅子上摔下来。使用几次后就很容易使用。

Parcel Monkey USA 回复2026-07-01

Thank you, Dawn, for your fantastic review! We're delighted to hear that you were impressed by our excellent pricing and found the service easy to use as you became more familiar with it. It's great to know we could help you save on your international shipment, and we truly appreciate you sharing your experience. Best regards, The Parcel Monkey Team

轻松在线订购

轻松在线订购、方便的 USP 投递地点、专业护理处理包裹以及便捷的交付。

Parcel Monkey USA 回复2026-07-01

Thank you, D Hayes, for your wonderful review! We're delighted to hear that you found our online ordering process easy, appreciated the convenient UPS drop-off locations, and were pleased with the professional handling and speedy delivery of your package. Your feedback means a great deal to us, and we're grateful you chose Parcel Monkey for your shipping needs. Best regards, The Parcel Monkey Team

你们的服务很好

你们的服务很好。唯一的问题是比利时海关的延误,我知道这是你无法控制的。我意识到你无法控制这一点。

Parcel Monkey USA 回复2026-07-01

Thank you, David, for taking the time to share your feedback. We're pleased to hear that you were happy with our service, and we appreciate your understanding regarding the customs delays in Belgium, which are unfortunately beyond our control. Your patience and kind comments mean a great deal to us, and we hope to assist you with another smooth shipment in the future. Best regards, The Parcel Monkey Team

优质的服务和实惠的价格

Parcel Monkey USA 回复2026-07-01

Thank you, Lee, for your kind review! We're delighted to hear that you were happy with our service and found our pricing affordable. Your feedback means a lot to us, and we're pleased we could provide a great shipping experience. We look forward to helping you with your future shipments. Best regards, The Parcel Monkey Team

包裹猴子同样的送货服务成本更低

Parcel Monkey 使用与您现在使用的相同的送货服务,但价格低得多。

Parcel Monkey USA 回复2026-07-01

Thank you for your great review! We're delighted to hear that you found Parcel Monkey to offer the same trusted delivery services at a much lower cost. Providing excellent value without compromising on reliability is exactly what we strive for, and we truly appreciate you taking the time to share your experience. Best regards, The Parcel Monkey Team

价格公道,并在…内交付

价格公道并在规定的时间内交付

Parcel Monkey USA 回复2026-07-01

Thank you, Mary, for your kind review! We're delighted to hear that you found our pricing fair and that your shipment was delivered within the promised time frame. Providing reliable service at great value is exactly what we strive for, and we truly appreciate you taking the time to share your experience. Best regards, The Parcel Monkey Team

快速便捷的服务

快速便捷的服务,价格选择。

Parcel Monkey USA 回复2026-07-01

Thank you, Michael, for your kind review! We're delighted to hear that you found our service fast and easy to use and that you appreciated the range of pricing options available. Your feedback means a lot to us, and we're glad we could make your shipping experience simple and convenient. Best regards, The Parcel Monkey Team

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