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Parcel Monkey USA

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201 条评价

4.2201 条评价
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关于 Parcel Monkey USA

数据更新
网站
parcelmonkey.com
分类
商业服务
所在地
美国
状态
待认证
近 12 个月
201 条评价
差评回复率
72%(26/36 条)
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商家自述

我们提供一种非常简单、低成本的方式将包裹从世界任何地方运送到世界任何地方。只需将您的包裹详细信息添加到我们的运输计算器中即可获得价格!选择取件,或预订投递服务。通过在线预订快递并在家打印运输标签,您可以享受 DHL、FedEx、USPS 等全球快递公司的折扣价格!为这些有价值的货物添加保护罩,并使用我们方便的跟踪工具跟踪包裹直至其交付。简单的!

Parcel Monkey USA靠谱吗?

Parcel Monkey USA(parcelmonkey.com)在 OK.one 的综合评分为 4.2 分(满分 5 分),基于本站收录的 201 条用户评价,属于商业服务分类,口碑良好。81% 的评价为 4 星及以上,15% 为 1 星;商家回复了 72% 的差评;评价主要围绕价格、使用体验。数据最后更新于 2026-08-12。

评价综述

AI 生成

评论者对这家公司的体验非常好。客户一致称赞极具竞争力的价格和简单的国内和国际货运预订流程。消费者发现该平台在比较承运商费率、管理文书工作以及快速生成必要的邮寄标签时非常方便。人们经常提到,与直接通过主要快递提供商相比,该服务为他们节省了很多钱。 尽管一些客户遇到了意外的运输延误,但包裹最终仍然安全到达最终目的地。一些评论者还偶尔遇到跟踪问题或与特定快递合作伙伴的交货时间有关的轻微挫折。人们指出,在处理这些不常见的后勤障碍时,有时可以改善客户支持。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

非常可靠

非常可靠 - 及时,但是超级昂贵,尽管比其他一些竞争对手更好

Parcel Monkey USA 回复2026-07-08

Thank you, Claudia, for taking the time to share your feedback! We're pleased to hear that you found our service reliable and that your shipment arrived on time. We also appreciate your comments about pricing. We always strive to offer competitive rates and a range of shipping options to suit different budgets, and feedback like yours helps us continue improving our service. Thank you for choosing Parcel Monkey, and we hope to assist you again in the future. Best regards, The Parcel Monkey Team

寄出这封信是一场噩梦

寄出这封信是一场噩梦。收到了一份 POA 请求(没人知道为什么……这是一封该死的信)。他们没有回复电子邮件。电话打到了一个愚蠢的人工智能系统,没有机会与人类交谈。最后,21 小时后,他们发送了一封电子邮件,要求提供“导入”信件的 POA!然后他们额外收取了费用(原费用的 60%),以在进口当局面前“代表”我。信被打开了,但终于到了。绝对失望!

Parcel Monkey USA 回复2026-07-08

Thank you for your feedback. We're sorry to hear about your experience. We understand your concerns regarding the documentation requested, the additional charges, and the communication throughout the shipment process. Please contact our Customer Support team through your Parcel Monkey account so we can review your shipment and investigate the matter further. We appreciate you bringing this to our attention and look forward to assisting you. Best regards, The Parcel Monkey Team

很容易弄清楚

很容易弄清楚,价格优惠。运输很快。

Parcel Monkey USA 回复2026-07-01

Thank you, Peggy Pruitt, for your wonderful review! We're delighted to hear that you found our service easy to use, enjoyed our great pricing, and experienced quick shipping. Providing a simple, affordable, and reliable shipping experience is exactly what we strive for, and we truly appreciate your feedback. Best regards, The Parcel Monkey Team

优惠价格 包裹准时到达

Parcel Monkey USA 回复2026-07-01

Thank you, Laura, for your kind review! We're delighted to hear that you found our pricing great and that your package arrived on time. Providing affordable and reliable shipping is exactly what we strive for, and we truly appreciate you taking the time to share your feedback. Best regards, The Parcel Monkey Team

C
Chris英国 · 写过 23 条评价 · 已认证 · 体验于 2026-06-11 ·

易于导航和预订。

Monkey 让我可以轻松地从供应商列表中进行选择,将我的包裹从美国🇺🇸运送到英国🇬🇧... 我选择了 UPS,非常慢...我没有可用的打印机,并且觉得如果更多的托运人可以容纳那些没有打印机的托运人,那将是有利的...否则发现整个预订过程非常简单......

Parcel Monkey USA 回复2026-07-01

克里斯,谢谢您花时间分享您的详细反馈!我们很高兴得知您发现 Parcel Monkey 易于导航,并且通过比较运输提供商可以轻松预订从美国到英国的货件。我们也感谢您关于提供更多无打印机运输选项(如果有)的建议。您的反馈有助于我们继续改进我们的服务,并为所有客户提供更好的体验。感谢您选择包裹猴! 最好的问候, 包裹猴团队

简单又实惠

Parcel Monkey 使用简单,而且价格优惠。 我很欣赏他们的服务如此快捷和实惠。

Parcel Monkey USA 回复2026-07-01

Thank you, Shannon, for your wonderful review! We're delighted to hear that you found Parcel Monkey simple to use and appreciated our great pricing. It's fantastic to know that our quick and affordable service made a positive impression. We truly appreciate your feedback and look forward to helping you with your future shipping needs. Best regards, The Parcel Monkey Team

可靠且低成本的服务

Parcel Monkey 比通过 UPS direct 等承运商预订要便宜得多。 从美国带一个大包裹到英国一路上都很贵,所以我选择了最便宜的选项,而且交货时间相当长,而且它在承诺的时间范围内到达,所以我对这项服务非常满意。

Parcel Monkey USA 回复2026-07-01

Thank you, Peter, for your excellent review! We're delighted to hear that you found Parcel Monkey to be a reliable and cost-effective alternative to booking directly with the carrier. It's great to know your parcel arrived within the promised delivery window and that you were happy with both the value and the overall service. We truly appreciate your feedback and look forward to helping you with your future shipping needs. Best regards, The Parcel Monkey Team

流程简单

过程简单。交货及时。价格低得令人难以置信!

Parcel Monkey USA 回复2026-07-01

Thank you, David, for your wonderful review! We're delighted to hear that you found our shipping process easy, your delivery arrived on time, and that you were pleased with our incredibly low pricing. Providing a simple, reliable, and affordable shipping experience is exactly what we strive for, and we truly appreciate your feedback. Best regards, The Parcel Monkey Team

包裹猴订购流程很简单

猴子包裹订购过程很简单。包裹损坏了。不知道下一步该做什么

Parcel Monkey USA 回复2026-07-01

hank you, Sravanthi Tipirneni, for taking the time to share your feedback. We're pleased to hear that you found the Parcel Monkey booking process easy, but we're very sorry to learn that your packages arrived damaged. We understand how disappointing that must be. Please contact our support team through your Parcel Monkey account so we can review the shipment and guide you through the next steps, including any available claims process if applicable. We appreciate you bringing this to our attention and hope to resolve the issue for you as quickly as possible. Best regards, The Parcel Monkey Team

我向我推荐的每个人都推荐 ParcelMonkey...

我向在邮局排队的每个人推荐 ParcelMonkey。我通常将它用于国际运输,因为它们使海关表格变得如此简单!但我现在也开始用它运送给美国的家人了!始终能够在 ParcelMonkey 上找到最优惠的价格!

Parcel Monkey USA 回复2026-07-01

Thank you, Emme, for your fantastic review! We're thrilled to hear that you've been recommending Parcel Monkey to others and that our service has made both international and domestic shipping easier for you. It's especially great to know that our simplified customs forms and competitive pricing have made such a positive difference. We truly appreciate your continued support and your recommendations. Best regards, The Parcel Monkey Team

我一直在使用包裹猴子服务......

我使用猴子包裹服务已经三年多了,从来没有遇到过任何问题,而且价格也很优惠。

Parcel Monkey USA 回复2026-07-01

Thank you, Fred, for your wonderful review! We're thrilled to hear that you've been using Parcel Monkey for more than three years and have consistently enjoyed excellent pricing and problem-free service. Your continued trust and loyalty mean a great deal to us, and we truly appreciate your support. We look forward to helping you with many more shipments in the future. Best regards, The Parcel Monkey Team

他们正是他们所宣传的……

他们正是他们所宣传的那样!如今,这样的公司已经很少见了。价格不错,价格公道,送了 12 个包裹,三天内就到达了美国各地!谢谢你们保持真实。请使用美国网站,以便随时更轻松地获得客户支持

Parcel Monkey USA 回复2026-07-01

Thank you, Michelle, for your wonderful review! We're thrilled to hear that our service lived up to your expectations and that all 12 of your packages arrived within just three days. It's great to know you found our pricing fair and our service reliable. We also appreciate your suggestion about making customer support easier to reach on our US website. Feedback like yours is invaluable, and we'll be sure to share it with our team as we continue improving the customer experience. Thank you for your trust and support—we look forward to helping you with many more shipments in the future. Best regards, The Parcel Monkey Team

多个问题。

贯穿始终的问题。作为发件人,我没有被告知任何问题。仅通知接收者。除了物品交付后出现严重延误之外,还增加了额外费用。为什么 UPS 收到包裹时没有提出这些要求?包裹到达时间比最初预计的要晚,并且需要支付额外费用。

Parcel Monkey USA 回复2026-07-01

Thank you, Morgan, for taking the time to share your feedback. We're sorry to hear about the issues you experienced with your shipment, including the communication, delivery delays, and unexpected additional charges. We understand how frustrating it must have been not to be informed of the issues as the sender. While customs charges or carrier-imposed fees can sometimes only be assessed during transit or at the destination, we appreciate your comments and understand your concerns about clearer communication throughout the process. Your feedback is valuable, and we'll share it with our team as we continue working to improve both our service and customer experience. We hope to have the opportunity to provide you with a smoother experience in the future. Best regards, The Parcel Monkey Team

隐藏费用、潜在欺诈

我已经使用过这项服务两次了。第一次寄国内包裹,还好。没有任何问题,而且价格优惠。然而,最后一次,我在国际上寄了一个包裹(不确定这是否重要),包裹到达了,但包装严重损坏(更多地归咎于承运商而不是 Parcelmonkey,感谢 UPS)。我唯一的问题?他们决定向我收取更多费用,因为我的盒子比我报价的更小,重量也更轻。原因是什么?他们不会让你精确地进行任何测量。我的包裹是,比方说,10.5英寸宽。他们只让我选择10或11英寸。显然,如果我的包裹比我报价的大,我会被收取更多费用,所以我选择了11。他们肯定没有任何理由因为有更多空间而感到不安,对吗?显然我错了。重量也一样。我的包裹只有半磅左右。它不会让你选择任何小于一磅的东西,所以我选择了1磅。当然他们没有任何理由对包裹重量减轻感到不安,对吧? 我从事运输管理工作,经常处理零担运输,我知道他们非常乐意向您收取超重或超大的额外费用。我一直与我们的 AP 职员处理价格纠纷,争论额外的费用和收费。我从来没有因重量过轻或尺寸过小而被指控。 就我而言,这属于欺诈领域,他们永远不会再与我做生意了。

简单、快速、

它既快速又简单,没有任何麻烦。

Parcel Monkey USA 回复2026-07-01

Thank you, Daniel, for your kind review! We're delighted to hear that you found our service fast, easy, and trouble-free. Providing a smooth and hassle-free shipping experience is exactly what we strive for, and we truly appreciate you taking the time to share your feedback. Best regards, The Parcel Monkey Team.

我支付了 85 美元的隔夜国际航班……

我支付了 85 美元的隔夜国际运费到爱尔兰。 他们告诉我过夜实际上意味着 3-5 天。 它离开了我在佛罗里达州的小镇,第二天早上抵达坦帕。 在坦帕坐了两天。 第二天抵达迈阿密。 在迈阿密 PO 又坐了 2 天。 然后到达机场(大概是迈阿密或劳德代尔堡)。 两天后,据报道其搭乘飞机离开美国。 第二天,它再次被装上飞机离开美国。 它已连续第三天被装上飞机并于今天早上离开美国。 据我所知,它仍然停在迈阿密机场。 我本可以从我家开车 4 小时到达迈阿密机场。 85 美元的“国际过夜”就这么多了。

S
Scott Mitchell美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-05 ·

很棒的费率,需要更好的保险

与直接发送至 UPS 或 FedEx 相比,费率令人惊叹,而且服务速度即使不是更快,也同样快! 唯一的负面影响是对某些物品(例如玻璃)的保险限制。 解决这个问题,这将是一个五星级的评论。

Parcel Monkey USA 回复2026-07-01

谢谢斯科特花时间分享您的反馈!我们很高兴听到您发现我们的价格比直接通过 UPS 或 FedEx 预订更好,并且您的运输体验同样快,甚至更快。 我们也感谢您对某些物品(例如玻璃)的保险限制提出的意见。像您这样的反馈非常宝贵,在我们继续寻找改进服务的方法时,我们一定会与我们的团队分享。 感谢您选择 Parcel Monkey,我们希望将来能获得第五颗星! 最好的问候, 包裹猴团队

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