Parcel Monkey USA

Thank you, Daniel, for your wonderful review! We're thrilled to hear that everything went excellently, just as you've come to expect from us. Your continued trust and support mean a great deal to us, and we're delighted to know we've consistently provided you with a positive shipping experience. Best regards, The Parcel Monkey Team

Thank you, Pamlea, for your fantastic review! We're thrilled to hear that you found our service quick, easy to navigate, and that completing the international paperwork was straightforward. It's wonderful to know you saved money compared to booking directly with the major carriers and that your shipment reached Lithuania in just four days. We truly appreciate your feedback and look forward to helping you with your future shipping needs. Best regards, The Parcel Monkey Team

Thank you for your feedback! We're delighted to hear that your shipment was delivered safely. We appreciate you taking the time to share your experience, and we're glad we could help make your delivery a success. We look forward to assisting you with your future shipping needs! Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for your wonderful feedback! We're delighted to hear that you found the booking process fast and easy, and that your shipment was delivered quickly to the recipient. Providing a simple and efficient shipping experience is what we strive for, so it's great to know we met your expectations. We appreciate your support and look forward to assisting you with your future shipping needs! Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for your fantastic review! We're thrilled to hear that you've had such a positive experience using Parcel Monkey for your international shipments to Europe and Asia. It's great to know that your packages arrived quickly and that you found our service reliable and cost-effective. Your recommendation and kind words mean a lot to us, and we're honored to have earned your trust. Thank you for choosing Parcel Monkey, and we look forward to helping with many more successful shipments in the future! Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for your feedback and for sharing your experience in detail. We're glad to hear that three of your four shipments arrived safely, though we're very sorry to learn about the damaged package and the difficulties you faced with the insurance claim process. We also appreciate your patience while that was being resolved and your helpful advice about documenting parcels before shipping. Your comments are valuable and will be shared with the relevant teams for review. We truly appreciate your continued use of Parcel Monkey and your trust in our service. Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for your feedback! We're pleased to hear that your package arrived promptly. We appreciate you taking the time to share your experience, and we're glad we could provide a smooth and timely delivery service. We look forward to helping you with your future shipping needs! Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for your feedback! We're glad to hear you found our service easy to use and at a great price. It’s always our goal to make shipping simple, affordable, and hassle-free. We truly appreciate your support and look forward to helping you again with your future shipments! Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for your wonderful feedback! We're delighted to hear that you found our platform helpful in comparing shipping options and costs, and that the booking and label process worked smoothly for you. It's great to know your parcel arrived as expected and that you're enjoying the service. We truly appreciate your support and look forward to assisting you again with your future shipments! Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for taking the time to share your experience, and we're really sorry to hear that this shipment didn’t meet your expectations. We understand how frustrating it must have been to deal with delays, late access to the declaration form, and difficulty reaching support—especially when you were working within a specific delivery timeframe. We also understand how concerning it is not having clear visibility during transit. We appreciate your continued use of Parcel Monkey and are glad the package has arrived, though we understand your concerns about the journey. Your feedback is important and will be shared with the relevant teams for review, particularly around communication and tracking visibility. We truly value your trust in us and hope future shipments will provide a smoother and more reliable experience. Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for your great feedback! We're glad to hear you were happy with our competitive pricing and speedy service. It's always our goal to provide both value and efficiency for every shipment. We truly appreciate your support and look forward to assisting you again with your future shipping needs! Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for your feedback! We're glad to hear you were happy with our fast service. We truly appreciate your support and look forward to assisting you again with your future shipping needs! Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for your feedback! We're glad to hear your shipment was delivered on time and without any damage. We truly appreciate your support and are happy we could provide a smooth and reliable service. We look forward to assisting you again with your future shipping needs! Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for sharing your experience, and we're truly sorry for the frustration this situation has caused. We understand how disappointing it must have been to receive an unexpected additional charge after your initial booking, especially when you had carefully measured and weighed your parcel. Carrier adjustments can sometimes occur when UPS performs a re-measurement during processing, which may result in updated billing if they record different dimensions or volumetric weight. That said, we completely understand your concern regarding the size of the adjustment and the lack of clarity around it. We’re also very sorry to hear about the delays in communication you experienced while trying to follow up. That is not the level of responsiveness we aim to provide, and your feedback will be raised internally for review. As the charge is carrier-driven, we are limited in what can be reversed without their verification, but cases like this are typically reviewed using their audit data and proof of measurement. If the dispute is still ongoing or if you need further clarification, we strongly recommend continuing through support so we can re-check the carrier’s adjustment details for you. We appreciate you bringing this to our attention and are sorry again that your experience fell short of expectations. Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for your feedback, and we're sorry to hear about the delays you experienced with your express shipment. We understand how frustrating it is when a time-sensitive service does not meet expectations, especially when delays occur during sorting or transit. While carrier handling and operational issues can sometimes impact delivery times, we completely understand your disappointment with the outcome of this shipment. Your feedback has been noted and will be shared with the relevant teams for review. We appreciate you bringing this to our attention and thank you for using Parcel Monkey. Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for your feedback! We're glad to hear that you found the process quick and easy, and that your drop-off went smoothly. We really appreciate your support and look forward to helping you again with your future shipping needs! Thank you! 🙏 Best regards, The Parcel Monkey Team

Thank you for your wonderful feedback! We're delighted to hear that you found the process super easy and that your package arrived earlier than expected. Providing a smooth and reliable shipping experience is exactly what we aim for. We truly appreciate your support and look forward to assisting you again with your future shipments! Thank you! 🙏 Best regards, The Parcel Monkey Team