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Quo

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102 条评价

4.4102 条评价
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关于 Quo

数据更新
网站
quo.com
分类
电子与科技
所在地
美国
状态
待认证
近 12 个月
102 条评价
差评回复率
93%(14/15 条)
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商家自述

通过 Quo 赢得更多客户。下一代电话系统可吸引客户、与您的团队协作并利用人工智能扩大您的影响力,同时又不失个人风格。 Quo 受到 90,000 多家公司的信赖,将电话、短信和客户信息集成到一个易于使用的人工智能平台中。

以上内容由商家自行提供,未经平台核实。

Quo靠谱吗?

Quo(quo.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 102 条用户评价,属于电子与科技分类,口碑良好。84% 的评价为 4 星及以上,14% 为 1 星;商家回复了 93% 的差评;评价主要围绕客户服务、使用体验。数据最后更新于 2026-08-12。

评价综述

AI 生成

评估了 344 条评论,评论者对这家公司的体验非常好。客户经常提到该平台非常易于使用,提供简洁的界面和流畅的用户体验,可有效管理业务呼叫。人们还一致赞扬敬业的员工和技术支持团队在解决技术问题时异常迅速、反应灵敏且真诚提供帮助。 尽管一些评论者对该服务并不满意,但提到客户支持在关键需要时刻很难获得或完全没有响应。其他一些消费者也认为持续存在的技术问题、帐户错误和意外的注册费用造成了很多不必要的挫折和浪费时间。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

对我的使用体验感到失望...

对我使用 Quo 的体验感到失望。我的账户只打了20个电话就被封了,而且没有明确的解释,整体沟通和透明度都很差。我已请求取消并要求不要从我的卡中扣款。根据我的经验,我不推荐 Quo 或 OpenPhone。企业应该获得更好的透明度和客户支持。 #CustomerExperience #SaaS #CustomerSupport #BusinessCommunication

Quo 回复2026-08-04

Hi Mohammed, Thank you for sharing your experience. At Quo, we take the security of our platform and our customers very seriously. When our Compliance team identifies activity that may violate our Terms of Service or Fair Use Policy, we must first suspend access to the account to protect the security of our platform and all of our customers while we investigate. We then reach out to the workspace owner to explain the reason for the action and provide an opportunity to appeal the decision or submit documentation verifying the legitimacy of the business and its use of Quo. If the business can be verified and is operating within our policies, we review the information provided as part of the appeal process. However, if the business cannot be verified or the use case is found to violate our Terms of Service or Fair Use Policy, the account must remain offboarded to protect the integrity of the platform. If you believe your account was reviewed in error or you'd like us to take a second look, please feel free to reach out. We'd be happy to review your case. help+cristina at quo dot com.

我确实有一个名为“quo-issues-n-bugs”的 Slack 频道

很棒的 UI,但 bug 太多,无法依赖 当 Quo 工作时,效果很好。界面干净、直观且易于导航,移动和网络应用程序都设计精美。 不幸的是,可靠性问题很难忽视。当我没有连接到 Wi-Fi 时,该应用程序似乎特别有问题,消息经常无法发送,并且通知可能不一致或在消失后仍持续很长时间。 最奇怪的问题是“幽灵来电”的数量。我经常接到人们打来的电话,说他们错过了我某个号码的电话,尽管我从未给他们打过电话。它发生在多个数字上并造成不必要的混乱。 我最初留下了四星评论,但实际上第二天我正在处理失败的消息和更多错误。我仍然使用 Quo,因为我还没有找到明显更好的替代方案,但很难推荐一个感觉不可靠的商务电话系统。

Quo 回复2026-07-28

Thank you for sharing your feedback, Johnathon. We are sorry to hear about the trouble. Please feel free to reach out to us directly for assistance with any issues you're experiencing. We are happy to help. You can reach. me directly at help+cristina at quo dot com.

没有人工客户支持

如果您遇到计费或订阅问题,则无法获得人工支持。你正在处理人工智能,就像他们提供的人工智能电话服务一样。祝你好运,努力解决实际问题。

Quo 回复2026-07-27

Hi Luis, We're so sorry to hear you didn't receive the support you needed. We never want our customers to feel unsupported. We found your support ticket and have escalated it to a senior member of our team for immediate attention. Someone will be reaching out to you shortly to help with your billing concerns. Thank you for your patience, and we appreciate the opportunity to make this right.

“免费试用”失败

我尝试为我的零售店购买该产品,并获得了 7 天的免费试用期。 我的手机端口花了 7 天才换好,但一直没有机会试用该产品。 我被告知“太晚了”,我必须注册至少 30 天。 现在我的手机已经 5 天不能在我们店里使用了。现场仍然没有结束。 Quo 也没有任何帮助。

Quo 回复2026-07-28

We're sorry to hear about your experience. Our free trial is designed to give customers time to explore Quo's features while their number is being transferred. Because phone number ports typically take about a week to complete, we let customers know that timeline before the port begins. We also understand how frustrating it must have been to lose service. We found your account, and a senior member of our team will be reaching out shortly to help get your number back up and running. Thank you for bringing this to our attention. We appreciate the opportunity to make things right.

可靠且易于使用的商务电话服务

Quo 可靠且易于使用来管理业务呼叫。设置非常简单,通话质量始终如一,并且该平台使保持业务通信井井有条变得简单。每当我需要帮助时,客户支持也会做出回应。总的来说,这对我的业务来说是一项可靠的服务。

Quo 回复2026-07-27

Thanks, Rashie!

这么多问题

问题太多了,太多了,无法在这里一一讨论,但总的来说,电话、消息和电话通话主机的质量很差,被删除,我们有时只收到有关消息的通知,但一周多没有消息同步。尝试联系支持人员,但我们却与他们不聪明的人工智能支持人员进行了对话。

Quo 回复2026-08-04

Hi Leo, we are so sorry to hear about the trouble and that you could not get the support you needed. Please feel free to contact us directly for assistance at help+cristina at quo dot com.

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