Aircall

Hi Stanley, Thank you so much for the kind review! We're so happy to hear that you enjoyed the webinar, and that you are embarking with your first AI agent. If you ever have questions or need any support, please don't hesitate to reach out to us via our Help Center here [ https://support.aircall.io/en-gb ]. Thanks again! Best, Aircall Marketing Team

Hi Katty, Thank you for sharing your review. We're sorry to hear about the issues you've been experiencing with calls on mobile and sound quality on your computer. Please feel free to reach out to us via our Help Center here [ https://support.aircall.io/en-gb ] with specific details so our support team can troubleshoot and find a solution. Best, Aircall Marketing Team

Hi Charlene, Thank you for taking the time to share this feedback. We're sorry to hear about your experience and understand how frustrating these changes must have been for your team. We wanted to let you know that the issue with the Caller Insights pane not opening automatically during calls has been identified and a fix has already been deployed. Please give it a try and let us know if things are working as expected. If you have any additional questions or concerns, please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ].

Hi Peter, Thank you for taking the time to share this feedback. We're sorry to hear about your experience. This has been raised with our team. If you have any additional information to share, please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ]. Best, Aircall Marketing Team

Hi Nasim, Thank you for taking the time to share this feedback. We're sorry to hear about your experience and understand how frustrating this situation must have been. This has been raised with our team. If you have any additional information to share, please feel free to reach out to us via our Help Center here [ https://support.aircall.io/en-gb ]. Best, Aircall Marketing Team

Hi Alice, Thank you so much for the kind review! We love hearing from our users and are happy to hear that Aircall has been easy to use. If you ever have questions or need any support, please don't hesitate to reach out to us via our Help Center here [ https://support.aircall.io/en-gb ]. Thanks again! Best, Aircall Marketing Team

Hi Ladislav, Thank you so much for the kind review! We love hearing from our users and are glad to hear that the switch to Aircall has been a smooth and efficient process. We'll definitely pass your kind words along to Florian! If you ever have questions or need support, please don't hesitate to reach out to us via our Help Center here [ https://support.aircall.io/en-gb ]. Thanks again! Best, Aircall Marketing Team

Hi Glenn, Thank you for sharing your review. We're sorry to hear about the sound quality issues you've been experiencing. Please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ] with any additional details so our Support Team can troubleshoot and help find a solution. Thanks again for your feedback and for bringing this to our attention. Best, Aircall Marketing Team

Hi Tim, Thank you so much for the kind review! We love hearing from our users and are happy to hear that Aircall has been quick and easy to navigate for you. That really means a lot, especially coming from someone who has tried other tools. If you ever have any questions or need anything, don't hesitate to reach out to us via our Help Center here [ https://support.aircall.io/en-gb ]. Thanks again! Best, Aircall Marketing Team

Hi Corine, Thank you so much for the kind review! We love hearing from our users and are glad to hear that Aircall has been easy to navigate. If you ever have any questions or need anything else, please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ], and we'll be happy to help you out. Thanks again! Best, Aircall Marketing Team

Hi there, Thank you for sharing your review. We're sorry to hear about your experience and understand how frustrating this must have been. This has been raised with our team. Please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ] with any additional information to share, and our Support Team would be happy to help find a solution.

Hi Alvie, Thank you for taking the time to share this feedback. We're sorry for the frustration and confusion this situation has caused, especially over such an extended period of time. We want you to know that this has been raised with our team, who identified that the incorrect billing was due to a system issue. This is currently being corrected and a refund will be issued before the end of the week. If you have any additional questions or concerns in the meantime, please feel free to reach out to us via our Help Center here [ https://support.aircall.io/en-gb ]. Thank you again for bringing this to our attention. Best, Aircall Marketing Team

Hi Joao, Thank you for reaching out. We're sorry to hear about this. If this is related to another third-party review platform, please know that this is something we are aware of and are currently looking into. We appreciate your patience while we work to get this sorted. Best, Aircall Marketing Team

Hi Shahid, Thank you so much for the kind review! We love hearing from our users, and it's great to know the platform feels easy to use and consistently delivers for you. If you ever have any questions or need anything, please don't hesitate to reach out to us. We're here and happy to help. Thanks again! Best, Aircall Marketing Team

Hi Michael, Thank you for sharing your review. We're sorry to hear about your experience, and your feedback has been raised with our team. If you have any additional comments or information to share, please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ].

Hi Karel, Thank you for your patience while we looked into this. We've raised this with our team and a solution should have been reached this week. If you have any further questions or concerns, please don't hesitate to reach out to us via our Help Center here [ https://support.aircall.io/en-gb ]. Best, Aircall Marketing Team

Hi Gvantsa, We're sorry to hear you're experiencing these issues. Calls disappearing and difficulty accessing call IDs are something we want to resolve for you immediately, so your team can work without interruption. Please submit a ticket here [ https://support.aircall.io/en-gb/requests/new ], and our team will be standing by, ready to investigate this for you. Thanks again for bringing this to our attention. Best, Aircall Marketing Team

Hi Giga, First of all, thank you for your feedback. We understand that navigating a new interface can be an adjustment, and we want to make sure Workspace is working well for your team's day-to-day workflows. That being said, we'd love to hear more about what's unclear or missing for you. Please reach out to us at [email protected] or through the Help Center here [ https://support.aircall.io/en-gb ] so we can look into your setup and share your feedback directly with our product team. Best, Aircall Marketing Team

Hi Dawud, Thank you for leaving this review, and for your patience while the team looked into this. You should now have full access to your service. We understand how disruptive it must have been to lose access shortly after payment, and we're extremely sorry for that experience. If you have any further questions or run into anything else, please don't hesitate to reach out to our support team at [email protected] or via the Help Center here [ https://support.aircall.io/en-gb ]. Thanks again, Aircall Marketing Team