Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page 24/7.
We appreciate your feedback! Results can vary from person to person, and it's important to consider factors such as individual metabolism when evaluating the effectiveness of a supplement or a new program. It can take any where from at least 30 days and even longer for some individuals to start seeing changes. Shoot us a DM or Email at [email protected] and let us know how you have been feeling since you started. We are happy to check into your account and see what we can do to help .
Hey Jenny! Thanks so much for the love ❤️ We’re super happy to hear you’re enjoying our products. Your support means the world to us! Let us know if there’s ever anything we can do to help you crush your goals!
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page 24/7.
如果我能给一颗星,我会的。我在这家公司经历了一次糟糕的经历。我试图根据他们的 60 天退款保证拿回我的钱,但他们明确表示这几乎是不可能的。尽管我取消了订阅,但我必须通过电话号码联系 Google Play 才能开始收到退款。我永远不会再使用这家公司的服务,我也不会向任何人推荐这个程序。
V Shred 回复2026-02-12
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page 24/7.
Hey Alicia! Thanks so much for the kind words. We're really glad we could help and get your order sorted quickly. Your support means the world to us! If you ever need anything else, just give us a shout. We’ve got your back!
Hey flycast_mills, thanks for your feedback! We’re sorry to hear your experience wasn’t what you expected. We aim to tailor plans and appreciate your input. Please DM us so we can look into this and help make things right for you!
Thank you so much for the update! We saw that you were able to email us and it looks like our customer support team already helped take care of the package that was lost in transit with a reshipment. We truly hope you enjoy your products once they arrive.
If you need any additional help at all in the future, please don’t hesitate to reach out to us at [email protected]. We’re always happy to help and appreciate your patience along the way!
Hey Cathy! We’re so glad to hear Matt’s menu is helping you get started. Your custom plan for this month should be ready soon—stay tuned! If you have any questions or need support, we’re here for you. Keep up the great work! #TeamVShred
We appreciate you bringing this to our attention. We apologize your experience didn't meet expectations so far. We have passed this along to your trainer as well as management and your trainer will be reaching out soon. We'll also review your feedback internally to improve our service. Thank you again for providing your feedback!
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page 24/7.
Hi Andrea,
We’re truly sorry for the experience you described — that’s not the level of professionalism or respect we want anyone to feel, and we understand why that would be incredibly frustrating. Your time matters, and a late call followed by a reschedule request is not acceptable.
We appreciate you being honest about how this made you feel. Your feedback has been shared internally, so this can be addressed and improved.
We've reached out to you via email. Additionally, you can also reach our support team at [email protected] or use our Live Chat system to speak with a live chat agent. You'll go to https://vshred.com/ and click the black "LIVE CHAT" button in the left corner of the page. Then you'll click on the "Chat with us" button to start a new chat session. Chat is available daily 6am-9pm PST. We're here to help.
Hi Charlotte! Thank you so much for sharing your wonderful experience with us. We're thrilled our team could resolve everything quickly and leave you satisfied. Your kind words and recommendation truly mean everything to us! If you ever need anything else, we’re always here to support you. 😊💪 #VShredFam
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you've described and are genuinely sorry that we did not meet your expectations. Your concerns are very important to us, and we truly appreciate you bringing these issues to our attention.
At our core, we are committed to providing excellent service and ensuring that every client feels heard, supported, and valued. Please know that we take your comments seriously, and we will be thoroughly reviewing this situation internally to identify ways we can improve. Our goal is to learn from this and make the necessary changes to serve our clients better in the future.
We sincerely appreciate your feedback, as it helps us grow and improve.
Hi Giselle, thanks for sharing your experience. We’re sorry the coaching and plan didn’t feel as personalized as expected, especially with your CrossFit background. We can see why that was disappointing. We also see you reached out early on about a refund, and our team handled that request. We appreciate the honest feedback and wish you the best in your training 💪
Hey there! Thanks so much for sharing your experience with us. We totally understand that everyone’s journey is different, especially when dealing with health challenges. If there’s anything we can do to help tailor a plan that works better for you, don’t hesitate to reach out. We’re here to support you every step of the way!
Hi Laurie! Thank you so much for your amazing 4-star review and for sharing your inspiring journey with us! 💛 Losing 32 pounds and making those lifestyle changes is such a fantastic achievement. We love how you stayed consistent with your steps, workouts, and healthier habits — plus, it’s wonderful that you brought your daughter along for the ride! We’re cheering you on every step of the way and can’t wait to see what you accomplish next! 💪🏻
We’re so happy to hear that you’re enjoying the sessions and that they’re fitting seamlessly into your mornings! It’s awesome that you’re seeing improvements in your balance and feeling great without needing any fancy equipment or trips to the gym. Thanks for being part of the V Shred family—here’s to many more healthy, strong days ahead! 💪😊