Hi Barbara, we’re really sorry to hear about your experience. We strive to be transparent and helpful. Please email us at [email protected] so we can look into your order and see how we can make this right for you. Your satisfaction means a lot to us!
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page. Thank you!
Hi Brent, thanks for the honest feedback! We’re sorry for the tech hiccups and any pressure you felt. We appreciate your patience and want to make things right. Please send us a DM via our main social media pages or email us at [email protected].
Hi Barbara, we’re so sorry to hear about your experience. We apologize for the delay in response. We have seen a large increase in customer requests, and we are answering each response as quickly as possible in the order in which they are received. We truly appreciate your patience. Our team has already reviewed your return and taken further action. You should receive an email today with additional information regarding your return and the status. Thank you again for your feedback and your patience.
We’re really sorry to hear about this experience, we completely understand how concerning it is when you’re trying to cancel and don’t feel like you’re getting a response. That’s definitely not the experience we want for you, and we want to make sure this gets taken care of properly.
Please reach out to our support team at [email protected] with your account details so we can locate your subscription and assist with the cancellation and billing concerns. Once received, someone from our team will get back to you within a week to help resolve this for you.
We’re really sorry to hear about your experience, that definitely sounds uncomfortable and not what we want for you. We also understand how frustrating it is when you’re trying to get help with a return and don’t hear back.
Please reach out to our support team at [email protected] with your order details so we can assist you with the return process. Once we receive your information, someone from our team will get back to you within a week to help get this resolved for you.
We’re really sorry to hear this left you feeling frustrated, and we understand how that experience could come across that way. The body type quiz is designed to give a general starting point based on patterns in responses, but we definitely hear your concerns and want to take a closer look at what you experienced.
Please reach out to our support team at [email protected] so we can review this with you and address any concerns directly. Once you send over your details, someone from our team will get back to you within a week to help out further.
We sincerely apologize for any frustration you’ve experienced and truly want to make this right. Please reach out to our support team at [email protected] and we’ll get back to you within a week to review your concerns and assist you further.
We’re really sorry to hear about your experience getting started, especially when you were excited to begin your journey. We completely understand how frustrating login issues can be right at the start.
Please reach out to our support team at [email protected] so we can look into your account and assist you as soon as possible, including reviewing your refund request.
Thanks for the kind words, LH! We totally get that not every product is a perfect fit, but we’re glad we could make the refund process easy for you. If you ever want to give something else a try, we’re here for you! 😊💪
We appreciate you sharing your experience. We're sorry the program wasn't suitable for your recovery and that the consultation experience was not a positive one. We're taking your feedback seriously and will investigate this matter internally to ensure our services align with expectations. We've also refunded you for all purchases in full. Once again we apologize for your experience and wish you the best on your fitness journey.
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page. Thank you!
Thank you so much for this feedback! We have sent you a follow up email regarding your experience with the supplements. We are grateful that you gave our products a try, and we wish you the best going forward on your journey!
Thank you for making us a part of your Fitness Journey! We appreciate your support and your awesome Feedback! It sounds like you are already seeing some pretty amazingg results! Great job! Shoot us a DM or Email at [email protected] if you need any help along the way. We are here to help 9am-5pm pst!
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page. Thank you!
Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to [email protected], or DM us on our official Facebook or Instagram page. Thank you!
Hi Tracey,
Thank you for taking the time to share your experience — and we’re so sorry to hear about the frustration you ran into.
It sounds like there’s been a disconnect somewhere in the signup and assessment process, and that’s definitely not the experience we want for you. We’ve already made a couple of updates on our end, including stopping those repeated emails so they’re not adding to the confusion.
We can get you rescheduled for a metabolic assessment call as well as provide some resources to help you with getting started. We've sent an email with the details.
We appreciate your patience and the chance to fix this.
– The VShred/Sculptnation Team
That’s amazing, congrats on your 10kg loss! Your dedication and hard work truly shine through, and we’re so happy to be part of your journey. Keep up the great work and remember that every step forward counts. If you ever need tips, motivation, or support, don’t hesitate to reach out—we’re here to support you every step of the way! Keep pushing towards your goals, and celebrate each milestone along the way! 💪🎉👏
我今天安排了第一次咨询。 我什至有一个提醒。没有人出现在 Google Meet 上。 我曾多次向客户服务部发送电子邮件,但没有得到回复。我确信这个程序可以工作,但是他们的计算机很糟糕!我很失望。他们都在推销没有人文关怀。
V Shred 回复2026-03-29
Thank you for reaching out with your feedback. We regret that you missed your consultation and experienced difficulty reaching our customer service. We apologize for the disappointment this caused. We'll escalate this to the appropriate team and investigate what happened to work to improve our service. Thank you again for your feedback.