Wamatek, established in 2018 and located in Eden Prairie, is the Twin Cities' leading retailer for electronics and services. It offers a vast selection of new electronics, including smartphones, computers, networking equipment, and accessories, all sourced from top manufacturers. Wamatek stands out with the largest inventory of new electronics in the Minneapolis area, the lowest prices, a price-match guarantee, and direct partnerships with leading brands.Beyond sales, Wamatek provides comprehensive services such as trade-in and sell programs, certified phone and computer repairs, data transfer and recovery, device setup, and electronics recycling. The retailer emphasizes quality, offering factory warranties and manufacturer support on all new products. While primarily focused on new electronics, Wamatek also promotes sustainability through trade-in programs and refurbished items that meet high standards.Serving both local and national customers, Wamatek is dedicated to delivering the latest technology at unbeatable prices, ensuring customers stay connected and productive with expert support. It’s more than a store—it’s a trusted partner for accessing cutting-edge electronics without the premium cost.
Most reviewers were somewhat happy with their experience overall. Consumers generally find the ordering process smooth and straightforward, often appreciating the fast delivery and clear communication regarding their shipments. People frequently note that the items arrive safely in excellent condition and function just as advertised.
However, some people mentioned experiencing frustrating delays with shipping and unhelpful customer service when trying to obtain updates on their orders. Some reviewers were not happy with receiving the wrong color or incorrect items, while others reported receiving defective products. A few consumers also pointed out difficulties when attempting to cancel orders or resolve unexpected issues.
Excited to receive a "new" product at a great price. A little bummed shipping dates mislead from actual delivery being about a week later.
Wamatek 回复2026-03-24
Hello Carter, we do apologize about the shipping delays you experience. We're glad to hear you're happy with your product. Thank you for your business!
Wamatek is running a scam. Here is how it works.
On February 26th 2026 I ordered a graphics card,over a week later when it was not shipped, I emailed them and they told me that the order was backed logged and they cancelled my order. I got an email on March 3 staying they issued me a refund and it would take 5-7 business days to hit my bank. On the 8th business day when I didn't receive my refund I contacted them and for almost a week they did respond. Finally they responded on March 12th and told my me my order was cancelled and they issued a refund and it would take 3-5 business days to hit my bank, it never did. Finally after threating to sue them, and emailing them several times, on March 16th the send me an email and told me that there was a tech issue and the refund was not processed intil March 11th and it should hit my bank in 1 or 2 days and if it didn't to call my bank. Well I never got the refund and when I called my bank they said there is no record of any refund processed by Wamatek at all, not in March 11th, not at all. So here is the scam, they keep stalling on the line to you telling you they issued it hoping you’ll fill out a dispute with your bank so that way your bank will wind up reimbursing you and they can still keep your money, but I am going to put it into this scam because I am suing them in small claims court to expose their scam. Wamatek, you pulled this on the wrong person.
Wamatek 回复2026-03-18
Hello, we understand you are incredibly frustrated and that it falls on our shoulders. You have been emailed options on how to receive your funds back. Please continue to communicate with us via email and we will make this right for you. Thank you.
Customer service was excellent, couldn't see shipping progress and they were able to confirm processing. Item took a while to ship but I appreciate being able to talk to a real person and the email updates kept me informed. Item was in perfect condition and price was better than Amazon offering
They canceled 4 of my 5 orders even though they had it in stock they said and it took them nearly 2 weeks before they did it. On the other 2 orders I contacted them on the other 2 orders and told them if they did not have in stock to refund those as well and guess what, they cancelled the orders. Completely screwed up my job and timelines for several contractors! Not happy…they did not care it seemed nor tried to make it right. Terrible customer service!!
On 4 out of 5 orders? No. I have been in business for over 30 years with supply chain issues as well in the electronics business. This only happens with poor management and systems in place which is one thing. However, your lack of trying to get the product for your customer, and lack of communication is inexcusable!!!
Wamatek 回复2026-03-17
Hello George, we are sorry to hear of your frustrations. Item availabilty fluctates daily, and sometimes we are unable to fulfill the order you purchased. We do deeply apologize and wish you the very best. Feel free to reach out to [email protected] at any time for further assistance. Thank you for your business.
The service sucks! However, the product was as expected and did match the item listed. The customer service was so horrible, I had to get the fraud team at my bank involved; only then did I get a response and shipping information! I had to continually wait for a response on the shipping date and tracking number. Just because you see a better price, doesn’t mean it’s worth it, lesson learned.
Wamatek 回复2026-03-17
Hello, we are very sorrry for the lack of communication on our end. We are currently overhauling customer service so that we can ensure things are dealt with in a timely manner. Again, our apologies. Thank you and if you need further assistance, please contact us at [email protected]
I needed another one fast and Wamatek has affordable prices. I bought a couple because honestly I needed a backup just in case I drop my phone and crack another one. The delivery was fast. I am buying another product.
I just want the watch that I purchased nothing came
Wamatek 回复2026-03-17
Hello Azyrah, detailed tracking shows the watch was delivered on the 10th with a photograph of the package in front of your door. If you did not receive it, we will need to work with you to file a claim with UPS. Please contact us at [email protected] so we can be of better help to you. Thank you.
GOT what I was looking with my low budget. Alex guides and helped me get a good S22 128g unlocked. She also assisted me with transferring my stuff from my old phone. I will keep coming as usual.