产品质量
产品质量 - 材质和颜色都符合预期，版型合适，配送速度快，订单也准确无误。
关于 Coolibar
数据更新- 网站
- www.coolibar.com
- 分类
- 购物与时尚
- 所在地
- 美国
- 状态
- 待认证
- 近 12 个月
- 102 条评价
- 差评回复率
- 0%（0/48 条）
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商家自述
Coolibar 提供防晒服装、防紫外线泳衣、遮阳帽和防晒霜，帮助抵御会导致皮肤癌和晒伤的紫外线。
Coolibar靠谱吗？
Coolibar（www.coolibar.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 102 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：46% 给出 4 星及以上，同时 40% 打了 1 星；商家尚未回复差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-28。
评价综述
AI 生成综合388条评价来看，大多数消费者对整体体验还算满意。大家普遍认可商品的高品质，把防晒衣描述得舒适、耐穿且做工精良。顾客经常提到这些服饰款式好看，能提供可靠的日常防晒保护。 不过，有些消费者对客服不满意，联系客服时等待时间很长。还有几个人因为订单严重延迟或重要商品缺失而感到沮丧。此外，几位买家提到尺码不太准，发现某些衣服偏大或偏小。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
完美
衣服质量超好，寄到瑞士速度超快，很方便。强烈推荐！
如果可以的话我给零分！
如果可以的话我给零分！！2天快递 FedEx，5月27日下单，到6月1号还在等。 打了客服电话，等了11分钟就挂断了！发了两封邮件，到现在没人回复！！ 不会再在这家公司买东西了。我会找信用卡公司申请退款。 本来两天前就要用到商品，还多付了15美元运费。真后悔在这家公司下单。
为了换尺码被困在24美元的运费循环里
Do not buy from Coolibar unless you are 100% certain of your size, because their exchange policy is a complete rip-off. I ordered a jacket in a size Small, but it arrived running way too large.When I tried to exchange it for an X-Small, I discovered that Coolibar does not do direct exchanges. Instead, they force you into a three-step shipping trap. I already paid $7.95 for the initial shipping. Now, to get the right size, I am forced to pay another $7.95 handling fee to return the large item, plus a third $7.95 shipping fee to order the smaller size.That is nearly $24 in shipping costs just to get a jacket that fits. Almost every other online clothing retailer provides free exchanges for different sizes. Coolibar’s policy is exploitative and outdated. To make matters worse, they refused to publish this feedback on their own website. Buyer beware.
尺码有问题，产品质量下降了
The sizing on the products that I have bought from this company in the past 3 months, has been way off and I always felt that I was going to get a good quality product.But in addition to being poorly sized, the waistband's roll down.So the quality of the construction has changed as well. I will never buy any products from this company again.Because they do not respond to my issues with my recent purchases and the sizing...
Coolibar 是一家很棒的公司，有…
Coolibar is an amazing company with great products and excellent customer service. I would highly recommend!
客服联系不上
I placed an order on Sunday, May 17th, to take advantage of the Memorial Day sale. As I have an upcoming trip, I paid for 2nd-day air express shipping for an extra $15. Per Coolibar's shipping policy, my order should have shipped out the next business day (Monday) and should be arriving today (Wednesday). However, the tracking number they sent me is not a valid UPS tracking number and returns an error message every time I try to enter it. I reached out to Coolibar about this Monday, and was told my wait time was "greater than 15 minutes". It is now Wedneday, we are approaching the 72 hour mark, I have reached out 4-5 more times via chat and email, and nobody has gotten back to me. Because of their error and refusal to communicate, I have no idea if my package is even on the way. At this point, I will have to do a delivery hold with UPS due to your logistical errors. So I reached out again requesting that the $15 expedited shipping be refunded since you did not deliver that service, and a delivery hold with UPS costs $10, you should refund me the shipping cost to now cover the cost of the hold that you caused me to have to schedule. I still received no reply. So now I am resorting to leaving this review because maybe when there is a public record of how poorly you have handled this case, it will suddenly become important for you to address this. As I stated in my many messages to you, if I do not receive a refund of the $15 and a reply from your team today, I will be filing a partial chargeback with my bank to cover the cost, and I will be looking into filing a complaint as well. ***UPDATE*** My clothing was just delivered...via FedEx. So you did send me incorrect shipping information, because the link you sent me was for UPS. I did not search UPS.com and then type in the tracking number; all I did was click the link in your email. So this was 100% NOT user error. As further evidence of this, the selected shipping method on your website clearly stated UPS. My one-star review remains because this entire debacle was completely unexcusable. You sent me incorrect tracking information and then ignored repeated requests for clarification over a period of 3 days.
尺码可以更准确些
Sizing could be better. Returns could be better. Especially when you have never tried their swim suits or clothing. I have learned by having to keep some items because I bought on sale ans they would not return. I feel the sizing could be better.
没问题的话还不错
订购了大约300英镑的服装。质量都很好，唯一让人失望的是发货时间太长。本来应该次日发货，3-4天后到达，但结果等了超过一周才发货，之后到达也花了一些时间。我发了邮件但没有收到任何回复，我还和他们的客服在电话里等了1个小时，也没有得到回应。总的来说——如果产品能送到，质量是不错的，但如果你订单有任何问题，我不指望公司会回复/解决。
太糟糕了，UPS 配送的包裹又脏又烂
产品看起来真的很好，但我的包裹寄来时又脏又臭，我都不敢把它们带进屋里。除非他们改用联邦快递发货，否则我不会再购买了，甚至可能永远都不会再买。UPS的包裹处理真是差劲透了。这些包裹不只是又脏又臭，简直令人作呕。
质量
订单很快就到了，质量和版型都很棒
喜欢这个面料
喜欢这个面料。很凉快，穿着舒服。米色连衣裙有点太透，但印花的那件很棒。
商品没收到，然后订单被取消了
在英国下了4件商品的订单，付了快递费。9天过去了啥都没收到，我就发了封邮件。结果突然收到一封自动/AI邮件，说'因为这是全球订单，我们无法补发此商品'……这根本说不通。然后告诉我订单已被取消并退款。太坑人了。一个连订单都处理不了的在线服装店。市面上选择多的是，别来这踩雷了。太垃圾了
非常感谢这个款式和…
我非常感谢Coolibar为像我这样不能晒太阳但又想户外活动的人所设计的款式和匠心。我患有狼疮和皮肤癌，所以在阳光下必须极其谨慎。我是个徒步爱好者、游泳爱好者和皮划艇爱好者。Coolibar的服装和配饰帮助我继续外出，仍然享受这些活动。
一切都合身，看起来很棒…
一切都搭配得很好，看起来很棒！！
裙子很合身，超级可爱！
裙子很合身，而且超级可爱！
旅行必备最爱。
尝试过许多旅行服装后，Coolibar 现在是我的首选品牌。产品质量非常高，外观很棒，各种场合都很百搭，还能在保持高透气性的同时保护我不受有害阳光的伤害。
一切都比预期还要完美……
配送和衬衫都完美得超出预期！谢谢！ Buddy Bradford
Coolibar 就是好
Coolibar 是我买舒适高品质 SPF 产品的首选。他们从没让我失望过，这么多年一直从他们家买，从没遇到过不好的体验。
面料、口袋和帽子都不错。
Great lightweight fabric with a little stretch. Good size pockets and the hood is shaped so that it fits nicely so wind can’t pull at it but it leaves room around the face and ears. Perfect sun shirts for our busy toddler!
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