Expedia

Hi Kirsty, We're sorry for this experience. Spending hours trying to change your flight, only to receive incorrect information and end up paying for a new booking out of pocket, is entirely unacceptable and not the standard of service we aim to provide. To assist you immediately, please reach out to us at Expedia.com/service and click sign in to your account. Once signed in, select the Help button in the lower-right corner to connect with a member of our team. Thanks, Expedia Customer Support Team

Hi Kevan, Thanks for sharing your feedback and for booking with Expedia over the years. Accurate booking details and clear service matter, and we want to make sure your concerns are reviewed properly. To protect your privacy and to assist you immediately, please contact us at expedia.com/helpcenter and click sign in. From there, select the "Help" button in the lower-right corner to connect with our team. Thanks, Expedia Customer Support Team

Hi Smith, Thanks for sharing what happened with your flight booking attempt and the pending charge. We understand your concern and want to make sure this gets looked into. To get support, visit expedia.com/helpcenter, log into your account, and select the "Help" button in the bottom right corner. Thanks, Expedia Customer Support Team

Hi Jeff, Thanks for letting us know about this issue. We understand your concerns regarding the billing issue and the difficulty you experienced in having the review removed. Feedback like this helps us identify where the experience is falling short. Please contact us through Expedia.com/helpcenter and provide your itinerary details so our team can investigate further. Thanks, Expedia Customer Support Team

Hi Joshua, Thank you for sharing your experience. We can see why this would be concerning, and we appreciate you bringing it to our attention. We’ve shared your feedback with the appropriate team. This is not the experience we want travelers to have, and your feedback matters. Please contact us at Expedia.com/helpcenter so we can look into this further. Thanks, Expedia Customer Support Team

Hi Anna, Thanks for sharing your thoughts with us. We’re happy to hear that and we appreciate the opportunity to keep making Expedia better. Thanks, Expedia Customer Support Team

Hi Lorraine, We appreciate your feedback. We understand how frustrating it is when things don’t work as expected. Please reach out through Expedia.com/Helpcenter so we can review the details and help. Thank you Expedia Customer Support Team

Hi, Thanks for reaching out about the baggage fees. Unexpected charges aren’t ideal. We’ve shared your feedback with our pricing team. If you’d like us to look into this further, please contact us at expedia.com/helpcenter. Thanks, Expedia Customer Support Team

Hi Carolina Exteriors, Thank you for taking the time to share your feedback. We value every customer’s experience and appreciate the opportunity to hear where we can do better. We would appreciate the opportunity to review this further and assist you directly. Please contact our customer support team at expedia.com/helpcenter so we can take a closer look at your booking and help address your concerns. Thanks, Expedia Customer Support Team

Hi Bhawika, We appreciate you sharing your feedback. We understand how stressful travel changes can be, especially during a serious health situation. We’re sorry to hear that this experience felt difficult and time-consuming and that the support provided did not meet your expectations. For support, please visit expedia.com/helpcenter. Thanks, Expedia Customer Support Team

Hi Bem, We appreciate you sharing your feedback. We understand your concerns and are reviewing them as we continue working to improve. Please visit expedia.com/helpcenter to connect with our team directly. We’ll be happy to assist further and take a closer look. Thanks, Expedia Customer Support Team

Hi Azam, Thank you for sharing your feedback and for highlighting some positive experience and the peace of mind we were able to provide. We truly appreciate your kind words and valuable feedback. If you have any concerns in the future, feel free to contact us at Expedia.com/helpcenter . Thanks, Expedia Customer Support Team

Hi Gemma, Thank you for your review. We’re sorry for the frustration this caused. We understand your concern that the motel agreed to charge only for the nights you stayed, but you have not received the refund you expected. To protect your privacy and review the correct booking, please contact us privately via expedia.com/helpcenter with your itinerary number, property name, stay dates, and any receipt or screenshots you have. We’ll review the details and guide you on the next steps. Thanks, Expedia Customer Support Team

Hi Mauricio, We’re very sorry this happened to you, especially while you’re away from home. We understand how stressful and upsetting this must be. We want to review this promptly and fairly, including the access to your reservation, the cancellation you did not make, the changes made to the booking, and the payment involved. Please contact us privately via expedia.com/helpcenter with your booking details and any screenshots or emails, so we can review the reservation records and guide you on the next steps available. Thanks, Expedia Customer Support Team

Hi Matthew, Thank you for sharing this feedback. We’re sorry to hear about your experience. We understand how upsetting it must have been to arrive at a hotel that did not match the description, find it unclean with an unpleasant smell, and then feel that your dispute was not handled accurately. For immediate assistance, please go to expedia.com/helpcenter and sign in to your account. After signing in, click the “Help” button in the lower-right corner to connect with one of our team members. Thanks, Expedia Customer Support Team.

Hi Joe, We appreciate you sharing your detailed feedback regarding your recent experience with flight changes. We understand how frustrating it must be to encounter unexpected costs when trying to modify your travel plans, especially when you believed the initial change fee would be manageable. We recognize the significant impact this situation has had on your travel arrangements and finances. Please contact us at Expedia.com/helpcenter so we can better understand what happened and review the details. Thanks, Expedia Customer Support Team

Hi Hege, Thank you for sharing your feedback. We understand your concern and would like to help. Please go to expedia.com/helpcenter, sign in, and click the Help button in the bottom right corner to connect with support. Thanks, Expedia Customer Support Team

Hi Brad, Thank you for sharing this. We’ve noted your feedback and understand the importance of clear and reliable assistance. Our dedicated team will review this. Please contact our support team through expedia.com/helpcenter so we can investigate and assist further. Thanks, Expedia Customer Support Team

Hi Ashley, Thank you for sharing your feedback. We appreciate the opportunity to hear from you. We’re committed to providing clear, respectful, and timely support, and we’re reviewing our chat support communication to continue strengthening the experience we provide. Your feedback is valuable and helps guide our improvements. For additional assistance, please visit our Help Center at expedia.com/helpcenter, where you can explore support options and connect with our team directly. Thanks, Expedia Customer Support Team

Hi Laura Macri, We understand your concern regarding the price difference on your 3-night hotel reservation after seeing that the hotel’s actual charge was $250 less. For your privacy, please reach out to our team through expedia.com/helpcenter so we can review your booking details and charges directly. Thanks, Expedia Customer Support Team