自 1996 年以来，iHerb 一直致力于增强您的在线购物体验。最初，我们公司宣传圣约翰草的好处。因此得名：iHerb。它现在是一家世界一流的在线商店，提供大量精选的品牌天然产品。我们相信 iHerb 提供最佳的整体价值！我们的成功和存在取决于忠诚、满意的客户的重复订单和口碑推荐。
以上内容由商家自行提供，未经平台核实。iHerb（www.iherb.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 207 条用户评价，属于美丽与健康分类，口碑良好。73% 的评价为 4 星及以上，18% 为 1 星；商家回复了 70% 的差评；评价主要围绕产品、价格、质量。数据最后更新于 2026-08-12。
评估了 3,761 条评论，评论者对这家公司的体验非常好。人们经常提到，产品选择范围广泛，可以轻松以非常实惠且具有竞争力的价格找到难以找到的商品。消费者还对超快的运输时间表示赞赏，许多人指出他们购买的产品安全送达且包装完好。 尽管一些评论者对送货服务并不满意，但指出包裹明显延迟或跟踪信息完全不准确。一些顾客还遇到了运输过程中物品损坏或瓶子泄漏的令人沮丧的问题，需要额外的努力才能解决。其他人提到了与区域快递网络打交道或尝试安排适当的重新投递时遇到的困难。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。我读到了有关我正在寻找的草药的信息，并在 iHerb 网站上找到了它。订购了几瓶，很快它们就到了。我现在正在接受它，到目前为止我很高兴。
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
产品种类总是很好，价格相当合理，交货总是很快。 我也很欣赏他们定期进行的销售。
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
在 iHerb 购物总是很棒的体验。他们有很多产品可供选择，而且总是有促销活动。他们通常发货也很快。
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
我在购买单品时体验过健康
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
爱赫布！买了几年了。他们在产品上显示了所有成分，我需要知道，因为我有过敏症。也更难找到可用的产品。 LUV iHerb！安妮
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
一个多星期前下了订单，不知道什么时候能收到订单。我一直无法联系到 Iherb。无法通过电话联系他们。非常失望……我过去曾多次从 Iherb 订购过，从未遇到过问题。业务一定发生了一些变化。
Dear Valued Customer, We are sorry for what you have reported and want to help. However, we need the order number in order to do so. May you please provide the order number in an updated version of this review? Once received, we will gladly expedite this matter in an effort to assist you. We are standing by to help and hope to hear from you soon.
我点了布拉格的椰子氨基酸酱，它漏得整个盒子都漏了。瓶子上的封条不再密封，一片狼藉。其他一切都很好，幸运的是没有被弄脏。 •••更新••• IHerb.com 的优秀工作人员立即伸出援手并纠正了这种情况，我对结果非常满意。这家公司关心提供最好的客户服务，我将继续从他们那里购买我的产品。
Dear Valued Customer, We are sorry for what you have reported and want to help. However, we need the order number in order to do so. May you please provide the order number in an updated version of this review? Once received, we will gladly expedite this matter in an effort to assist you. We are standing by to help and hope to hear from you soon.
从 iHerb 订购我的需求的体验非常好。我能找到的最优惠的价格，而且从美国发货非常便宜且快速。周五下了订单，即使包括周末和清关，我还是在周一早上收到了订单。强烈推荐。
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
订单丢失。 无法接触到真正的人类代理。我正在向银行申请退款。您的系统的构建方式允许请求退款，但实际上没有“丢失包裹”选项。它只会迫使用户做出不相关的预定义选择，并且无法解释订单被承运人丢失。我被迫直接通过我的银行对这笔费用提出异议。我已经与人工智能聊天机器人交谈了整整三天。系统允许退款，但没有“丢失包裹”选项。该机器人不断回收假票号 (#17283290) 和承诺永远不会到达的电子邮件。接触人类是不可能的。我今天通过保加利亚联合信贷银行提出退款申请。
Dear Valued Customer, We are sorry for what you have reported and want to help. However, we need the order number in order to do so. May you please provide the order number in an updated version of this review? Once received, we will gladly expedite this matter in an effort to assist you. We are standing by to help and hope to hear from you soon.
很好 谢谢雅埃尔
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
运输的价格和速度都很好，但您的运输公司还有很多不足之处。我们的前廊有一个带遮盖、屏蔽的门廊，上面有一个标志，上面写着“请将包裹放在屏蔽门内的门廊上”。你们的人把我们昂贵的维生素留在人行道上已经够糟糕的了，但这一次他们在夏季雷暴雨中送货，并将盒子留在人行道上！你们的送货服务很糟糕，就像 vitacosts 一样......
Dear Valued Customer, We are sorry for any issues you encountered while shopping with us and promise that we are focused on constant enhancements across every area of our operations. We hope you decide to give us another chance in the near future and wish you the best of health.
很棒的网站、产品和价格。交货速度快得令人难以置信。喜欢 iherbs。
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
在线订购很容易。我订购的产品如广告所示到达，而且比我预期的要早得多。
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
I Herb是一家伟大的公司！ 良好的产品和及时的交货。 价格也很优惠！
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
花了很长时间才收到您的产品。您拥有优质的产品和优惠的价格，但您的运输部门需要改进。
Dear Valued Customer, We are sorry for any issues you encountered while shopping with us and promise that we are focused on constant enhancements across every area of our operations. We hope you decide to give us another chance in the near future and wish you the best of health.
我很欣赏订阅附带的定价。我确实想评论一下，因为这个包非常不渗透，而且肯定不易碎。如果你能把它缩小几个尺寸的话，包装就太大了。
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
参考案例#17271007，订单#94632729，订单已发货#46744655 26.11.08 如果一切顺利的话，这家公司可能会运作得很顺利。 但如果订单出现任何问题，那就非常令人沮丧，并且需要耐心使用 iHerb 解决它，因为一切都是由人工智能运行的！ 但是，最终他们会解决问题，根据需要为您设置购物车，并提供遵守购买的激励措施。 确实，我确实遇到了邮政编码问题，我认为是 iHerbs 的错误，但 Layer 发现 Google Chrome 在错误的邮政编码中被损坏。 我今天注意到另一个网站上也发生了同样的事情。 这不是 iHerbs 的错。 无论如何，他们做对了。 他们对某些商品提供优惠价格，但很难找到商品。 而且，由于我正在服用补充剂，而不是处方药，我确信人工智能会记住我经常订购的东西。 问候，凯文 08.07.26我多次联系 iHerb 客户支持并获得了一个事件编号。 事件升级。 08.10.26 - 我不能再为这件事感到压力了。 我花了几天时间才克服了挫败感。 在考虑期间，iHerb 客户支持通过电子邮件与我联系。 他们设置了我的购物车并提供了丰厚的折扣。 我原谅 iHerb。 我升级了他们的评级。 凯维
Dear Valued Customer, We are sorry for any frustrating experience and want to help. This matter is best addressed with our Customer Support team and not through the TrustPilot channel. Please contact our Customer Support team who will gladly assist you further.
我从 iherb 订购已有 2 年或更长时间了。过去 6 个月是交付量最差的 6 个月。我总是选择温控快递，需要额外支付运费，自从快递公司改为SMSA以来，收到的所有快递都是热的，零温控，物品融化和损坏。不幸的是最后一次交货太热了，他们拒绝做适当的退货，他们要求我退货并承担费用！这太荒谬了。为什么我要额外支付温度控制和热熔物品然后我必须承担退货费用！他们甚至有五天不理我的消息。服务太糟糕了，我不再相信他们了。 订单号 978629389
Dear Valued Customer, We are sorry for what you have reported and want to help. However, we need the order number in order to do so. May you please provide the order number in an updated version of this review? Once received, we will gladly expedite this matter in an effort to assist you. We are standing by to help and hope to hear from you soon. **Updated Response** Dear Valued Customer, We are sorry for this frustrating experience and have moved forward with a refund for your order. Please allow 7-10 business days for the funds to appear back in the financial account associated with order payment. We hope this refund shows how much we value your decision to shop with us. Please don’t hesitate to contact our Customer Support team if you have any further questions or concerns.
喜欢这家公司。总是有我想订购的商品，并且以我在任何地方都能找到的最优惠的价格库存。发货很及时，并且总是会向我发送确认订单的通讯，通知我订单已发送并告诉我订单已送达。
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
经过我的第四次体验，IHerb 始终是最好的产品、良好的质量、快速的交货和有效的客户服务团队。 我非常满意并且推荐！
尊敬的客户， 很高兴看到您在我们这里获得了五星级的购物体验！ 感谢您抽出宝贵时间撰写评论，我们期待您的下次光临！
共 207 条符合条件的评价
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