Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at [email protected].
以上内容由商家自行提供，未经平台核实。Kiikio（www.kiikio.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 326 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：68% 给出 4 星及以上，同时 26% 打了 1 星；商家回复了 97% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。
Reviewers had a great experience with this company, often sharing how much they adore the unique styles and overall feel of their purchases. Customers frequently praise the exceptional quality of the clothing and the wonderful customer support team, explaining that representatives are always ready to assist quickly with sizing or order adjustments. However, some customers also noted occasional issues with long delivery times and delays in receiving their packages, which caused frustration for a few buyers. A few people also mentioned that certain items looked completely different from the promotional pictures or failed to meet their expectations regarding general manufacturing standards.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Bought a pair of Jorts and 2 shirts to match. Shipping took a lil while, but that's expected for international deliveries. They feel really comfortable and high quality, just make sure you get your sizes right before you order.
Clothes were super high quality and shipping was very fast!
Pieces are very unique and stylish. The fit of the clothing is also really good. I highly recommend! Quality of the pieces i got were very good as well!
I bought a pair of jeans on from them since May 2026. Size was not truthful, I checked carefully before purchasing but it seems the size guide on their website and products are just decorative, for the sake of just putting size guide on website. I wanted to replace for a more suitable size, they immediately suggest to purchase new pair of jeans with "factory price" ($25 less than retail price) otherwise replacing option means I would have to pay for all the tariff+shipping+additional costs myself - I didn't really believe it was "factory price" but nothing I could do. So in the end I paid around $180 for 2 pairs of cheap Chinese jeans, waiting for a $25 refund from them, this deal was already a ripoff and $25 did not make big differences, but the way they handled customer services and kept lying to my face was frustrating, so I want to warn other buyers to stay away from this chinese online store. Here's the chain of email exchanges that they were lying about the "refund" process or the imaginary "finance department": (last emailed received from the was on Jun 26th, today is July 3rd and I still receive money back). ------------------------------------------------------------ we@kiikio - Mon, May 25, 4:28 AM Dear Customer, We can offer you the item at the factory price of $65.90. Please place a new order for the correct size and send us the new order number after payment. We will refund the price difference to you. Thank you for your understanding. Best regards, me - Mon, May 25, 10:30 PM I just placed a new order Order #M23595619 Dark Graffiti Patchwork Cargo Jeans (Free Belt and Chain Included) we@kiikio - Tue, May 26, 9:23 AM Dear Customer, Okay, we have applied for a refund for you. The refund is expected to arrive in your account within 3–7 business days. me - Fri, Jun 5, 3:24 PM It's been over a week and I haven't received any refund yet. What should I expect? we@kiikio - Mon, Jun 8, 4:36 AM Dear Customer: Hello! We apologize for the delay in your refund. Due to a recent surge in workload for our finance department, we have instructed our team to prioritize your refund. Thank you for your understanding. me - Thu, Jun 25, 3:32 PM It's been weeks and I still haven't received my refund! we@kiikio - Fri, Jun 26, 5:24 AM Dear Customer, We have already urged our finance team to process your refund. It is expected to be processed today and should arrive by Monday.
Dear Customer, We sincerely apologize for the delay and the frustration this situation has caused. After reviewing your case, we understand that your refund has not yet been successfully received within the expected timeframe. This is not the experience we aim to provide, and we fully understand your concerns regarding the repeated delays and unclear communication. Please be assured that your refund request has been escalated again to our finance team for immediate processing. We are treating this as a priority case to ensure it is completed as soon as possible. Once the refund has been successfully issued, you will receive a confirmation message. We truly appreciate your patience and understanding while we resolve this matter, and we are committed to ensuring it is completed without further delay. Thank you for your understanding. Best regards, KIIKIO
Dont buy shoes from this site. I bought some boots after wich, i wanted to return them because i got the wrong size, i emailed this company like it said to do ,when i got a reply that "shoes cant be returned" nowhere on their site does it say this. It does not say so in their refund policy, wich even states that a item can be returned for any reason and the live assistant also states that shoes CAN be returned. The reply i got from the company at first was a screenshot of the supposed policy that shoes cant be refunded. That screenshot is nowhere on their site and the live assistant digs through their own site for information, thus the reaction that it gave furthers the statement that this company straight up lied about it. After they told me i cant get a refund i tried to reply to them wich was cut short by the emails not sending, wich means they probably blocked me immediatly after just asking for a refund. This is not a way to treat customers or a good way to do business at all.
Dear Customer, Thank you for sharing your concerns with us. We are sorry to hear about your frustration regarding the return process. We would like to clarify that we have not blocked your email address. If your replies did not go through, it is likely due to an incorrect email address entry, a technical issue, or a temporary sending error. We kindly recommend double-checking the email address you are using and trying again. Regarding our return policy, it is publicly available and can be accessed directly on our official website. The return and refund conditions are listed there for customers to review before and after purchase. We understand this situation is inconvenient, and we are here to help you resolve it properly. If you are still unable to contact us via email, please let us know so we can assist you with an alternative communication method. Thank you for your understanding. Best regards, KIIKIO
Honestly the service and communication is really good and the clothes are great quality!!
The pieces were amazing and the quality was very nice as well. The delivery was fast and smooth. Loved styling the items
Very good structured Website. Quality to Price is very good. The messurements for size are fitting too. Takes some weeks to arrive but its worth it. I really Like the collection they have.
Great pants, they make the rave outfit look 100 times better, everyone was asking where I found such unique looking pants
It’s best quality and amazing design love kiikio
Amazing, fire fits!
Really awesome selection of clothing & great customer service
Kiikio has some of the best quality clothes in the game! I love how fast the delivery system is and how it fits exactly how you imagine it when purchasing online. I highly recommend and excited for new products !
Honestly, I am extremely disappointed. I bought the “Distressed Lace-Up Washed Denim Shorts New” and the product does not match the photos and the sizing. The waist was an inch smaller and the length is 4 inches longer than the size chart. The original was a little tight at the waist so I soaked them in water and stretched it some and was able to get them on. Still the length is something I couldn’t alter so it really sucks to see a third of a foot of extra fabric on the end. Subsequently, the shorts fit really awkwardly. All of that prior stuff aside I am most disappointed in the photos they advertise on their website. The first three images are of a completely different pair of shorts. They have golden metal pieces, rips in different places, and are washed and even sewed differently. The last few photos of someone else wearing a different pair of shorts are a more realistic look at what you are purchasing. Delivery took 2 weeks and I paid for worry-free shipping. I’m not upset about shipping time personally although it is definitely something to be aware of and to be improved. Overall, I would not purchase from them again and I’m extremely sad to have spent the amount of money I did on the product I received. Also forgot to mention the button hole came closed and I had to cut the hole open with fabric scissors. So the shorts came unwearable.
Dear Customer, We sincerely apologize for the unpleasant experience you have had, including the sizing issues, differences in design, and product details. Regarding the waist and length not matching the size chart, as well as the buttonhole being closed upon arrival which made the item unwearable, we deeply regret the inconvenience caused. Please rest assured that your feedback regarding product image discrepancies, inaccurate sizing standards, and quality issues has been immediately forwarded to our product team for review and improvement. To properly resolve this matter, we would like to offer you a suitable solution. Please let us know whether you would prefer a refund or another form of compensation, and we will prioritize handling it for you as quickly as possible. Thank you for your understanding, and we sincerely apologize for the inconvenience caused. Best regards, KIIKIO
streetwear cargo denim pants in blue look gnarly and have so many pockets - convenient for clubbing and looks so so good. the pants are hella comfy and come with a belt and chains. theyre also easy to customise and go with everything i reckon same goes for a lot of the other pants. these ones are real baggy and i got a small size - could see the sole of my shoe underneath the flare of the pants. so gnarly. order was easy to track too. ordering more stuff from here when the financial damage recovers. order came in a week from placement and i live in australia. hope that helps someone
Took over a month to arrive and the hat looks very different from the photos. Cheap metal, cheap material and overral cheap look. sharp edges, not smooth like in the photos aswell as being a different design and not true to the photos. Very disappointing as this was meant to be a birthday present. I would attach photos to compare the product but there is no option. Wouldn't recommend buying the hat with metal flame/y2k style design on the cap.
Dear Customer, We are very sorry to hear that the item you received did not meet your expectations, especially given that it was intended as a birthday gift. We understand how disappointing this must be for you. We take your feedback regarding the material quality, design differences, and finishing very seriously and will forward this information to our product team for review. Although you mentioned there is no option to attach photos, we would still appreciate it if you could contact our customer service team so we can assist you further with a return or exchange. Once we receive your request, we will help you proceed with the most suitable solution as quickly as possible. Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused. Best regards, KIIKIO.
Contaced the support to accelerate my delivery, as I wanted to wear the clothes as an outfit for HIVE Festival. And it arrived just in time! 2 weeks delivery from China to Germany is insane work! Thanks to KIIKIO Support, love yall.
I’m in love with the pieces I got from Kiikio, shipping was fast and convenient. The quality of the clothes were perfect and I can tell a lot of work was put into them. I would definitely recommend shopping with Kiikio!
The quality is very good the delivery is very fast so satisfied with the product and I highly recommend it 🔥
共 326 条符合条件的评价
NAMED COLLECTIVE
Psylos1
Aelfric Eden
Omirad
Stay Cold Apparel
Joom
Insomniavisuals
Minga London