We design and curate the best in interiors to inspire your home. Shop our carefully curated selection of rugs, furniture, and décor.New ArrivalsBestsellersRugsFurniturePillows + ThrowsLightingWall DécorBed + BathKitchen + Dining
以上内容由商家自行提供，未经平台核实。Lulu and Georgia（www.luluandgeorgia.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 188 条用户评价，属于家居与园艺分类，口碑一般。22% 的评价为 1 星，差评比例偏高；商家回复了 98% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-30。
Most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the beautiful design, stylish appearance, and overall wonderful quality of the items they receive for decorating their living spaces. Many people find that the overall shipping process is smooth and reliable, featuring prompt delivery and very attentive service from the delivery partners. However, some customers also noted frustrating delivery delays, long waiting times, and a severe lack of tracking updates for their packages. Other reviewers experienced significant difficulties reaching customer support by email and faced lengthy response times when trying to resolve missing order issues.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。轻松订购和交付，优良的品质和出色的设计！
Hi Cecile, We're so happy to hear that you found the ordering and delivery effortless, and that you are pleased with the quality and design! We appreciate your positive feedback. Lulu and Georgia
到目前为止，露露和乔治亚一切都很好，一如既往。 新的 Heidi Caillier 椅子非常漂亮，位于主卧室的定制床头板和复古线轴边桌旁边。 迫不及待地想看到这一切就位！
Hi Julia, We're so pleased to hear you're enjoying your new Heidi Caillier chair! It sounds like it will be a beautiful addition to your primary bedroom, especially alongside your custom headboard and vintage bobbin side table. We're excited for you to see it all come together! Lulu and Georgia
延迟交货，代表说 20 号到，跟踪说已取消，再次联系，没有收到回复。
We're sorry for the confusion and frustration caused by the canceled delivery and the lack of follow-up. We understand how disappointing it is to be given an expected delivery date and then see the delivery canceled. A member of our Customer Experience team will follow up with you directly to review the status of your order and provide an update. Thank you for your patience while we work to assist you.
品质优良，价格合理。商品比竞争对手更有趣、更独特。有两个区域地毯、落地灯和吸顶灯。爱他们所有人。
Barbara, We are so happy to hear you love your new area rugs, floor lamp, and ceiling light! We appreciate your kind words about our unique items and quality. Lulu and Georgia
我已经等待有关退货的回复好几天了。还必须支付退货运费，比如拍照，这不符合标准，而且很烦人
We're sorry for the delay in receiving a response regarding your return. A member of our Customer Experience team will follow up with you directly to assist with the return process and answer any questions you may have. We also appreciate you sharing your feedback regarding the return requirements. Please note that ground-shipped items from your order do not have a return shipping fee. We understand that the process can still feel inconvenient, and we'll be sure to pass your feedback along to the appropriate team.
Hi Lindsey, We're so happy to hear that our delivery service met your expectations and was both great and quick! We appreciate your positive feedback. Lulu and Georgia
产品的实际颜色（即我们案例中的地毯的 3 倍）与网上描述的颜色有很大不同。实际地毯的三倍颜色都浅得多。网上的照片似乎已经被增强，使它们变得更暗和“更丰富”。我们喜欢这些设计，但不幸的是，我们不会再从露露和乔治亚订购地毯。
Hi Diane, Thank you for your feedback! We sincerely apologize that the colors of the rugs did not meet your expectations. We do offer rug swatches for select styles, allowing you to view colors before purchasing. Additionally, we provide free return shipping on all rug sizes within 30 days of delivery, with no restocking fee. Please keep in mind that colors may vary between monitors, and while we strive to represent our products accurately, there can be differences in display. If you have any further questions, please let us know. We are happy to help! Lulu and Georgia
我非常喜欢沙发。 交货通知很棒。 L&G 的沟通不太好。 同样的沙发在另一个网站上的价格要低几百美元。 可能不会经常去 L&G 购物。
Hi Pat, We're glad you love the sofa, and found our delivery notification helpful. We regret that our communication did not meet your expectations, and that you found a price difference elsewhere. We price match up to 25% off of our listed retail price. The item must be in stock on the competitors' site and available to ship for us to honor the price match. We do not combine any additional promotions or offers including free shipping with price matching. We appreciate your feedback. Lulu and Georgia
共 188 条符合条件的评价
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