We design and curate the best in interiors to inspire your home. Shop our carefully curated selection of rugs, furniture, and décor.New ArrivalsBestsellersRugsFurniturePillows + ThrowsLightingWall DécorBed + BathKitchen + Dining
以上内容由商家自行提供，未经平台核实。Lulu and Georgia（www.luluandgeorgia.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 188 条用户评价，属于家居与园艺分类，口碑一般。22% 的评价为 1 星，差评比例偏高；商家回复了 98% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-30。
Most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the beautiful design, stylish appearance, and overall wonderful quality of the items they receive for decorating their living spaces. Many people find that the overall shipping process is smooth and reliable, featuring prompt delivery and very attentive service from the delivery partners. However, some customers also noted frustrating delivery delays, long waiting times, and a severe lack of tracking updates for their packages. Other reviewers experienced significant difficulties reaching customer support by email and faced lengthy response times when trying to resolve missing order issues.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。Hi James, Thank you for your feedback! We sincerely apologize for the inconvenience with the delivery service not meeting your expectations. If you could provide more details about the FedEx ground delivery containing the picture frames you ordered, our Customer Support team is here to assist you further. Lulu and Georgia
优质的服务！设置我的家具非常专业和快速！
Hi Rebecca, We're so happy to hear that our delivery team provided such professional, and fast service with your furniture setup! Thank you for your kind words. Lulu and Georgia
Hi Stacey, We're so happy to hear that you had a positive experience with both our delivery service, and the quality of our products! We appreciate you sharing your feedback. Lulu and Georgia
我喜欢 LG，它是我最喜欢寻找高品质、独特装饰的地方之一。 当谈到装饰我的家时，我最不想做的就是拥有别人拥有的东西。客户服务也非常好。我强烈推荐LG。
Hi Beverly, We are so happy to hear that you love our high-quality, and unique decor! We truly appreciate your kind words about our customer service, and for your recommendation. Lulu and Georgia
您立即解决了我的退货问题！
Hi Ann, We're happy to hear that we could promptly assist you with your return inquiry. We appreciate your positive feedback! Lulu and Georgia
很棒的产品。喜欢地毯。优秀的客户服务。
Hi Tony, We're so happy to hear that you love our products, especially the rugs, and that you had such a positive experience with our customer service! Your feedback is greatly appreciated. Lulu and Georgia
Hi Carl, We're truly happy to hear everything went smoothly for you. Thank you for your positive feedback; we appreciate it greatly. Lulu and Georgia
咖啡桌到达时已损坏，我没有收到任何人的任何消息！
We're sorry to hear that your coffee table arrived damaged and that you haven't received a response yet. A member of our Customer Experience team will follow up with you directly to assist with the damage and review the next steps. We appreciate your patience while we work to get this resolved.
颜色不对，多次给客服发邮件没有回复
Hello, Thank you for sharing your feedback! Our Customer support team has requested additional photos of the chairs to determine if there was a manufacturing error with the fabric. Please follow up with the requested information, and our team will gladly work toward a prompt resolution. Lulu and Georgia
整个过程非常顺利。 订购很简单，在整个交付过程中我都会随时了解情况，物品比我预期的更早到达，控制台桌绝对华丽！
Hello, We're so pleased to hear that your entire shopping experience, from ordering to the early arrival of your gorgeous console table, was seamless! Lulu and Georgia
下单简单，送货快，东西漂亮
Hi Bruce, We're so happy to hear that you had an easy ordering experience, and received your items quickly. Thank you for your wonderful feedback! Lulu and Georgia
非常容易合作！品质优良！周转时间快！
Hello, We're so happy to hear you found our service easy to use, and appreciated the quality with a quick turnaround. Thank you for your kind words. Lulu and Georgia
这是我一生中最糟糕的一次购买经历！你们很快就拿走了我的 1800 美元，但没有提供任何有关我的桌子何时送达的最新信息。现在你已经偷了我的钱了！我已经发过电子邮件、留下了语音邮件、聊天过，但仍然没有更新。商店应用程序中显示“等待详细信息”，自 7 月 7 日以来一直如此，至今已有两周多了。 我和我的妻子非常兴奋终于找到了一张我们喜欢并想要购买的桌子。你们都毁了我们的那一刻！ 一旦我的桌子交付，我们将不再向你们购买任何东西。我会把告诉我认识的所有人作为我的使命，而不是向你们所有人购买！ 老实说，我应该为此获得某种补偿，但知道你们都是如何经营业务的，没有人会阅读这篇评论或尝试联系我。
We're sorry to hear how frustrating this experience has been and understand how concerning it can feel when you don't have clear updates on an order. At the time the order was placed, the table had an estimated fulfillment timeline of 2–3 weeks, rather than an expected delivery within one week. We understand, however, that the lack of tracking updates and communication during that time left you feeling uncertain about the status of your order. We sincerely apologize for the frustration this caused and for the disappointment surrounding what should have been an exciting purchase. We appreciate you sharing this feedback, as clear and timely order communication is important to us.
漂亮的花瓶！物品比预期来得早，并且包装牢固。
Hi Deanne, We're so happy to hear you love the vase that you ordered! We're also glad it arrived earlier than expected, and was securely packaged. Lulu and Georgia
优秀的交付团队、真正的白手套和令人难以置信的产品！
Hi Caleb, We're so glad to hear you're happy with the delivery process, and our selection of products. Thank you for your wonderful feedback! Lulu and Georgia
我的订单有问题。我从来没有收到过。我给你的商店发了电子邮件，要求与可以帮助解决此问题的人交谈，而你用一个不明白问题所在的人工智能机器人进行回复……令人难以置信……。
Hi Margarita, Thank you for your feedback! We see that our Customer support team recently assisted you with the damaged vase, and a full refund will be processed shortly. Please let us know if we can assist you with anything else. Lulu and Georgia
喜欢我的枕头和碗！ 很棒的发现出售。 网站使订购变得很容易，后续沟通也很棒。
Hi Robyn, We're so happy to hear you love your new pillows, and bowl, and that you found great items on sale! We're also glad our website made ordering easy, and that our communication was helpful. Lulu and Georgia
优质的产品和快速的运输
Hi Alice, We're so happy to hear that you're pleased with the quality of our products, and the speed of our shipping! Thank you for sharing your positive experience. Lulu and Georgia
订购很容易，而且我想要的商品都有库存。但运输速度很慢，而且我的盒子在到达时完全损坏了，只是被砸碎了。
Hi Theresa, Thank you for sharing your feedback with us! We sincerely apologize for the slow transit time, and any damage to your shipment. If the merchandise arrived damaged in any way, please let our Customer support team know, and we will be happy to assist you in resolving this issue. Lulu and Georgia
这是一种做工粗糙、外观廉价的产品。一个巨大的失望。
Hi Susan, We're sorry the product didn't meet your expectations regarding quality and appearance. We appreciate your feedback. Lulu and Georgia
共 188 条符合条件的评价
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